Data Analyst – Consumer
About the team
The Consumer tribe is building the financial products that small businesses and their customers rely on — from credit and BNPL to everyday banking services. As the tribe scales, so does the need for sharp, reliable insight. That's where you come in.
We're looking for a Data Analyst to become the dedicated analytical partner for the Consumer tribe — working alongside a Senior Analytics Engineer to build the data foundation that helps Product, Finance, and Risk teams make better decisions, faster. This is a new role, which means you'll have real ownership from day one: shaping how we measure performance, understand our customers, and act on what the data tells us.
If you're motivated by meaningful analytical work, enjoy translating complexity into clarity, and want to see your insights directly influence product and business decisions — this role is for you.
What you'll do
- Own insight generation and reporting for the Consumer tribe — translating business questions from Product, Finance, and Risk into clear analyses and dashboards using Snowflake and Tableau
- Define, monitor, and communicate core Consumer KPIs, covering credit performance, customer behaviour, activation, and retention
- Act as the primary data partner for cross-functional teams — proactively surfacing trends, anomalies, and opportunities before they're asked for
- Support A/B test design, analysis, and communication of results to help the tribe experiment with confidence
- Collaborate with the Analytics Engineer to ensure data models meet analytical needs and help stakeholders access and trust data independently
You'll be great for this role if…
- Strong SQL skills with hands-on experience querying, analysing, and validating data in a cloud data warehouse environment (Snowflake, BigQuery, or similar)
- Experience building and maintaining dashboards in BI tools such as Tableau or Looker, with a track record of delivering outputs that stakeholders actually use
- Ability to translate ambiguous business questions into structured analytical frameworks, and communicate findings clearly to both technical and non-technical audiences
- Comfortable managing multiple workstreams across different stakeholder groups, with strong prioritisation and a proactive communication style
- Curious, self-driven, and quality-focused — someone who asks the right questions, not just the ones they're given
Why you should join SumUp
🌎 Opportunity to work in a truly global, multicultural team from our open, vibrant Cologne office, located in the heart of the city. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education
🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days
🚗 Commute made easy: subsidised mobility options like discounted transport tickets or bike leasing
💪 Stay active: access to fitness via Urban Sports Club, mostly covered by SumUp
💰 Financial health: a corporate pension scheme with SumUp contributing an extra 20% on top of your contribution
🎁 Employee perks: get discounts across products and services via our Corporate Benefits platform
🌴 Break4me: 1-month sabbatical after 3 years of service
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
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