<p><strong><span data-contrast="auto">Position Overview:</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">As a Senior Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they operationalise ethics, compliance and broader governance, risk, and audit programs. You’ll act as a trusted advisor to senior stakeholders, translating Ethics & Compliance and broader GRC challenges into clear, compelling solutions that drive real business value. This role is ideal for someone who brings both strong commercial instincts and real practitioner experience in Ethics & Compliance program management, with hands-on exposure to policy, conflicts of interest, speak-up, and third-party risk and due diligence.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">If you enjoy combining domain expertise, storytelling, solution design, and customer interaction, and want to move beyond traditional internal compliance roles into a commercial, customer-facing environment, this is a strong next step.</span><span data-ccp-props="{}"> </span></p>
<p> </p>
<p><strong><span data-contrast="auto">Key Responsibilities:</span></strong><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">Customer & Commercial Partnership</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Partner closely with Sales to support the full pre-sales lifecycle, helping customers understand how Diligent solves real-world Ethics & Compliance challenges.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Deliver tailored, high-impact software demonstrations that clearly articulate business value and operational outcomes - not just product features.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Engage confidently with senior leaders across Legal, Ethics & Compliance, Governance, Risk & Audit teams.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Translate customer pain points into clear solution narratives, including quantified outcomes and success criteria, that support deal progression and closure.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Own the technical win in partnership with Sales, including managing evaluations, sandbox environments, and stakeholder questions.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Act as a strategic advisor on how organizations can strengthen and modernize Ethics & Compliance programs using Diligent.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><span data-ccp-props="{"335559685":720}"> </span></p>
<p><strong><span data-contrast="auto">Solution Design & Thought Leadership</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Design and present solution architectures that align with customer objectives and regulatory environments.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Articulate the cross-platform value of the Diligent One Platform and how it supports integrated Governance, Risk and Compliance (GRC) programs.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Collaborate with Product teams to provide customer and domain feedback on product enhancements.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Lead structured discovery to map requirements to Diligent solutions, define POC/sandbox success criteria, and ensure proposed solutions are implementation-ready.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Support marketing initiatives such as webinars, industry events and thought-leadership content.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Mentor peers by sharing best practices, reusable demo stories, and solution patterns that improve team performance.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Domain Expertise</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Apply practical compliance and governance expertise in customer discussions to frame challenges and guide solution design.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Leverage familiarity with key regulatory and industry frameworks such as GDPR/CCPA, DOJ ECCP, FCPA, ISO, EU Directives (Whistleblower, AI, etc.), ABAC/AML, LkSG, as well as other relevant industry regulations. Hands-on experience in one or more core compliance functions, including Ethics & Compliance Program Management, Policy Management, Awareness Training, Third-Party Risk Management Whistleblowing/Internal Investigations and Disclosures/Conflicts of Interest</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Technical & Integration Fluency</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Develop a strong working understanding of the Diligent platform, including core workflows, configuration options, reporting, and integrations.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Confidently whiteboard solution flows, data movements, and high-level architectures with both business and technical audiences.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Translate technical concepts into accessible business language for executive stakeholders while also engaging credibly with operational and technical teams.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p> </p>
<p><strong><span data-contrast="auto">Required Skills/Experience</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">5+ years of experience in Ethics & Compliance, GRC or Legal (Corporate Compliance), either in a customer-facing role or within industry.</span><span data-ccp-props="{"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="wnfdntt" data-ccp-parastyle-defn="{"ObjectId":"d275f71a-eb29-53a5-b521-739c8f3216c3|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",201341986,"1",469769226,"Times New Roman",268442635,"24",469775450,"wnfdntt",201340122,"2",134233614,"true",469778129,"wnfdntt",335572020,"1",335559705,"2057",335559740,"240",201341983,"0",134233118,"true",134233117,"true",469778324,"Normal"]}">Demonstrated experience </span><span data-ccp-parastyle="wnfdntt">operating</span><span data-ccp-parastyle="wnfdntt"> within or </span><span data-ccp-parastyle="wnfdntt">advising</span><span data-ccp-parastyle="wnfdntt"> Ethics & Compliance programs, with strong understanding of how compliance teams manage risk, policies, training, third parties, investigations, disclosures, and oversight responsibilities.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Experience working with SaaS solutions, or strong interest in transitioning into a commercial, customer-facing environment.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Strong executive-level presentation and communication skills, with the ability to simplify complex topics.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Comfortable partnering with Sales and contributing to commercial outcomes.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Curious, self-driven, and motivated to continuously deepen both technical and domain knowledge.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p> </p>
<p><strong><span data-contrast="auto">What Success Looks Like in Your First 12 Months</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">You are a go-to partner for Sales, independently leading discovery, demos, and solution strategy on complex, multi-stakeholder opportunities.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">You are recognized as a credible domain expert in Ethics & Compliance, able to engage confidently with compliance leaders and practitioners.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">You consistently win the technical decision, guiding customers through evaluations and proof-of-concepts with clear success criteria and outcomes.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">You create reusable demo assets, narratives, and solution patterns that raise the bar for the wider Solutions Engineering team.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">You are recognized by Product and Sales as a trusted voice of the customer for Ethics & Compliance and GRC use cases.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">You demonstrate clear impact on revenue through influenced pipeline, win rate, and expansion / cross-sell opportunities in your focus area.</span><span data-ccp-props="{}"> </span></li>
</ul><div class="content-conclusion"><p> </p>
<p><strong>About Us</strong></p>
<p><span data-olk-copy-source="MessageBody">Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. </span></p>
<div><span data-teams="true">At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.</span></div>
<p>Learn more at diligent.com or follow us on <u><a id="OWA170dad44-6a69-e1e1-d720-601cd59ec77c" class="x_x_x_OWAAutoLink" href="https://www.linkedin.com/company/diligent-board-member-services/mycompany/verification/" data-outlook-id="c606bc91-5052-4d3a-a1d1-ed00ede365d9" data-linkindex="1" data-auth="NotApplicable">LinkedIn</a></u> and <u><a id="OWA153deb8c-7641-f6fc-97cb-65df680002a3" class="x_x_x_OWAAutoLink" href="https://www.facebook.com/DiligentCorporation/" data-outlook-id="07f4e461-6294-4482-a624-e58c27cd6199" data-linkindex="2" data-auth="NotApplicable">Facebook</a></u></p>
<p> </p>
<p> </p>
<p><strong>What Diligent Offers You</strong> </p>
<ul>
<li><strong>Creativity is ingrained in our culture.</strong> We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li>
<li><strong>We care about our people. </strong>Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few</li>
<li><strong>We have teams all over the world</strong>. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li>
<li><strong>Diversity is important to us.</strong> Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li>
</ul>
<p>Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. </p>
<p>Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to <strong>work onsite at least 50% of the time.</strong> We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.</p>
<p> </p>
<p><sub>We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's <a href="https://www.diligent.com/company/eeo-policy/">EEO Policy</a> and <a href="https://www.diligent.com/-/media/project/diligent/master/eeo-is-the-law-poster-eeocselfprintposter-and-ofccp-supplement-from-20170719.pdf?rev=96fafda8-f51d-44b6-a380-9af42898f526&hash=614AE342F4AB51A091EA3E15F84F7E49" target="_blank">Know Your Rights</a>. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at <a ----------
<p><sub><span data-olk-copy-source="MessageBody">At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.</span></sub></p>
<p><sub><span data-olk-copy-source="MessageBody">Please find the link to our candidate privacy policy here: <a class="ln4xub1 _1ibi0s36w _1ibi0s3f4 _1ibi0s3cg markdown-link _1ibi0s376" href="https://www.diligent.com/legal/candidate-privacy" target="_blank"> <span class="f8uo5q0">https://www.diligent.com/legal/candidate-privacy</span></a></span></sub></p>
<div class="tk0j8o1 _1ibi0s31a _1ibi0s3en"><a id="base-ui-:rf8:" class="wdbi343 wdbi341 _1ibi0s3ec _1ibi0s376" href="https://www.diligent.com/legal/candidate-privacy" target="_blank" data-label="1" data-base-ui-click-trigger=""></a></div>
<p><sub><span data-olk-copy-source="MessageBody"></span></sub></p>
<p><sub><strong>To all recruitment agencies:</strong> Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</sub></p></div>
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