<div class="content-intro"><p><strong>About Keyfactor </strong></p>
<p><span data-teams="true">Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!</span></p></div><p><strong><span data-contrast="auto">Title: </span></strong><span data-contrast="auto">Strategic Account Director</span></p>
<p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">Stockholm, Sweden or Netherlands (Remote) </span></p>
<p><span data-contrast="auto"><strong>Experience:</strong> Senior Level</span></p>
<p><span data-contrast="auto"><strong>Function: </strong>Sales</span></p>
<p><span data-contrast="auto"><strong>Industry:</strong> Computer and Network Security</span></p>
<p><strong><span data-contrast="auto">Job Summary</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p>The Strategic Account Director is responsible for driving revenue growth through expansion deals within the existing customer base. This role focuses on identifying upsell and cross-sell opportunities, deepening customer relationships, and collaborating with internal teams to deliver tailored solutions that meet client needs. Success in this position is measured by the ability to expand accounts and increase customer lifetime value. </p>
<p><strong><span data-contrast="auto">Job Responsibilities</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Proactively identify upsell and cross-sell opportunities by deeply understanding customer needs and aligning them with additional products or services.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Maintain strong, ongoing relationships with key stakeholders within existing accounts to foster trust and ensure long-term retention.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Create strategic account plans to drive revenue growth within assigned accounts, outlining goals for expansion and renewal opportunities. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Work closely with product, marketing, and customer success teams to develop customized solutions and ensure seamless execution of expansion deals. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Monitor account performance and expansion pipeline, providing regular reports on sales forecasts, revenue targets, and account health metrics. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Lead contract negotiations for upsell and cross-sell deals, ensuring favorable terms while meeting both customer needs and company objectives. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Act as a point of escalation for any issues, ensuring swift resolution to maintain client satisfaction and minimize potential churn risks. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Keep abreast of industry trends, competitor activities, and market changes to offer informed recommendations and maintain a competitive edge within accounts.</span></li>
</ul>
<p><strong><span data-contrast="auto">Minimum Qualifications, Education, and Skills</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Bachelor’s degree in Business Administration, Technology, or equivalent experience.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Comprehensive understanding of the IT Security landscape and emerging trends. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Expertise in risk management and security compliance frameworks.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Knowledge of advanced technologies and their implications for the IT Security sector. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Exceptional ability to develop and execute high-level strategic plans that drive growth. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Expertise in the IT Security industry with an emphasis on market trends and dynamics. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Strong indirect leadership skills to inspire and guide teams. • Ability to act as an ambassador for the company, demonstrating behaviors consistent with core values. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Ability to lead and mentor teams, fostering a culture of continuous improvement and collaboration. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Strong problem-solving skills to address complex challenges effectively.</span></li>
</ul>
<p><strong><span data-contrast="auto">Travel Requirements</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Up to 40% travel required. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul><div class="content-conclusion"><p><strong>Compensation </strong></p>
<p>Salary will be commensurate with experience. </p>
<p><strong>Culture, Career Opportunities and Benefits </strong></p>
<p>We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. </p>
<p>Here are just some of the initiatives that make our culture special: </p>
<ul>
<li>Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.</li>
<li>Comprehensive benefit coverage globally.</li>
<li><span data-teams="true">Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.</span></li>
<li>Competitive time off globally.</li>
<li>Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. </li>
<li>DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. </li>
<li>The Keyfactor Alliance Program to support DEIB efforts. </li>
<li>Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. </li>
<li>Global Volunteer Day, company non-profit matching, and 3 volunteer days off.</li>
<li>Monthly Talent development and Cross Functional meetings to support professional development. </li>
<li>Regular All Hands meetings – followed by group gatherings. </li>
</ul>
<p><strong>Our Core Values </strong></p>
<p>Our core values are extremely important to how we run our business and what we look for in every team member: </p>
<p><strong>Trust</strong><strong> is paramount.</strong> </p>
<p><em>We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. </em></p>
<p><strong>Customers</strong><strong> are core.</strong> </p>
<p><em>We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. </em></p>
<p><strong>Innovation</strong><strong> never stops, it only accelerates.</strong> </p>
<p><em>The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. </em></p>
<p><strong>We deliver with </strong><strong>agility</strong><strong>. </strong> </p>
<p><em>We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. </em> </p>
<p><strong>United by </strong><strong>respect</strong><strong>. </strong> </p>
<p><em>Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. </em></p>
<p><strong>Teams</strong><strong> make “it” happen.</strong> </p>
<p><em>Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. </em></p>
<p><strong>Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.</strong> </p>
<p><strong>REASONABLE ACCOMMODATION: </strong>Applicants with disabilities may contact a member of Keyfactor’s People team via ----- and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. </p>
<p><strong><a href="https://www.keyfactor.com/privacy-policy/">Keyfactor Privacy Notice</a></strong></p></div>
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