About Ema

Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs.

We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale.

The Role

We are looking for an Engineering Leader to manage and scale multiple product lines in the Voice, BPO, and Workforce Management space. This is a high-impact leadership role that sits at the intersection of real-time voice systems, operations research, and data-intensive platform engineering.

You will report directly to the Head of Engineering and own the engineering organization that builds the infrastructure powering Ema’s Voice AI Employees, Agent QA, auto-learning pipelines, rich analytics, and workforce optimization capabilities — all operating as scalable, multi-tenant systems deployed across global geographies.

You will collaborate with Product, ML/AI, and Go-to-Market teams to translate customer needs into production systems that handle high volumes of voice data, deliver real-time insights, and continuously improve through automated learning loops. As the owner of multiple product lines, you will balance roadmap priorities across Voice, BPO operations, and WFM (work force management) — ensuring each product evolves cohesively while meeting distinct customer needs.

What You Will Do

Scalable Multi-Tenant Systems

• Architect and build multi-tenant systems that serve enterprise customers across geographies with strict data residency, isolation, and compliance requirements.

• Design high-throughput ingestion systems capable of processing large volumes of voice data, call metadata, and operational telemetry in near real-time.

• Make foundational architectural decisions on data stores, stream processing, and storage tiers — balancing query performance, cost, and operational simplicity.

• Champion SOLID principles, clean architecture, and engineering rigor across all codebases — ensuring systems are testable, extensible, and maintainable at scale.

Team Building & Engineering Culture

• Recruit, hire, and develop senior engineers across a multi-disciplinary function spanning voice engineering, backend systems, data engineering, and applied operations research.

• Establish engineering standards, code review culture, and a strong bias toward shipping — with equal commitment to system reliability and customer experience.

• Coach and grow senior/staff engineers into technical leaders; manage engineering managers as the organization scales.

• Drive cross-functional alignment with Product, ML/AI, and Go-to-Market teams to ensure the platform evolves in lockstep with customer needs and market feedback.

Voice Platform & Agent QA

• Own the end-to-end engineering for Ema’s AgentQA capabilities — real-time voice pipelines, telephony integrations, and voice-to-action workflows.

• Build and scale the Agent QA platform: automated call scoring, compliance monitoring, sentiment analysis, and coaching feedback loops.

• Design auto-learning systems that continuously improve voice agents from production interactions — closed-loop feedback, model retraining triggers, and quality regression detection.

• Deliver rich voice analytics: call volume trends, handle time distributions, first-call resolution metrics, agent performance dashboards, and anomaly detection.

• Build scalable voice pipeline across geographies – keeping in mind PII, security and compliance requirements.

Workforce Management & Operations Research

• Build WFM capabilities including demand forecasting, shift scheduling, real-time adherence monitoring, and capacity planning — applying operations research techniques to optimize workforce utilization.

• Design and implement optimization algorithms for headcount modeling, skill-based routing, and workload balancing across multi-site, multi-timezone contact center operations.

• Partner with ML/AI teams to integrate predictive models for call volume forecasting, attrition risk, and staffing efficiency.

What We Look For

Required

• 12+ years of software engineering experience, with 4+ years leading engineering teams of 8+ engineers at high-growth startups or top-tier tech companies.

• Deep expertise in building real-time, data-intensive systems.

• Strong foundation in data stores and storage systems: relational databases, time-series stores, columnar analytics engines, and caching layers — with the judgment to choose the right tool for the workload.

• Experience building quality software using AI-driven tools and workflows.

• Track record of taking products from 0→1 and iterating rapidly based on customer feedback.

• Hands-on proficiency with SOLID principles, clean architecture, and design patterns — you write and review production code and lead by example on system design.

• Experience building scalable multi-tenant SaaS platforms with data isolation, geo-distributed deployments, and compliance requirements (SOC 2, GDPR, HIPAA).

• Track record of building ingestion systems for high volumes of load — event-driven architectures, stream processing (Kafka, Flink, or equivalent), and batch/real-time hybrid pipelines.

• Strong product sense: ability to deeply understand customer problems in contact center, voice, and workforce domains and translate them into clean technical solutions.

• Proven ability to hire, develop, and retain high-caliber engineers across multiple disciplines in competitive markets.

Good to have

• Experience in voice/telephony systems: WebRTC, SIP, voice-over-IP infrastructure, or contact center platforms.

• Background in operations research or optimization: scheduling algorithms, linear/integer programming, constraint satisfaction, or demand forecasting models.

• Experience building analytics platforms: OLAP systems, real-time dashboards, metric computation engines, or BI infrastructure.

• Prior work on auto-learning or continuous improvement systems: feedback loops from production data, automated retraining pipelines, or quality monitoring systems.

• Experience with AI/ML-powered products in enterprise settings — agentic automation, LLM orchestration, or AI-driven UX.

• Familiarity with WFM or contact center operations — staffing models, Erlang-based capacity planning, or real-time adherence systems.

Why Ema

• Build at the intersection of Voice AI, operations research, and enterprise-scale systems — a rare combination of deeply technical challenges with direct customer impact.

• Shape the engineering foundation of a category-defining AI platform — your architectural decisions will power how the world’s largest enterprises run their voice and workforce operations.

• High-impact, high-visibility role with direct access to the Head of Engineering, co-founders, and enterprise customers.

• A team of exceptional engineers from Google, Meta, Microsoft Research, and top CS programs worldwide.

• Competitive compensation, meaningful equity, and the opportunity to build something that matters.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

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About Ema

Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs.

We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale.

Who We Are

Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the AI employee. We are founded by ex-Google, Coinbase, Okta executives and serial entrepreneurs. We’ve raised capital from notable investors such as Accel Partners, Naspers, Section32 and a host of prominent Silicon Valley Angels including Sheryl Sandberg (Facebook/Google), Divesh Makan (Iconiq Capital), Jerry Yang (Yahoo), Dustin Moskovitz (Facebook/Asana), David Baszucki (Roblox CEO) and Gokul Rajaram (Doordash, Square, Google).

Our team is a powerhouse of talent, comprising engineers from leading tech companies like Google, Microsoft Research, Facebook, Square/Block, and Coinbase. Most of our team members hail from top-tier educational institutions such as Stanford, MIT, UC Berkeley, CMU and Indian Institute of Technology. 

Ema is based in Silicon Valley and Bangalore, India.

Who You Are

Ema is hiring a Partner Manager to lead strategic GTM partnerships with SIs, VARs, Consulting firms, Cloud platforms, and AI ecosystem players. You will be instrumental in building and scaling a partner-led growth channel.

We’re looking for a seasoned professional with experience in developing strategic partnerships, enabling partners’ sales and technical teams, and activating GTM motion with large Tier-1 partners targeting Fortune 500 enterprises. You should have a track record of enabling large partner teams on Enterprise SaaS or AI-driven solutions and driving significant revenue through partnerships.

You will collaborate closely with the Sales, Marketing, Product, and Customer Success team to drive Partner success, and act as the voice of the partner internally to advocate for partner needs and product feedback. 

This role is ideal for you if you’re entrepreneurial, data-driven, and relationship-first. You understand that great partnerships don’t just drive revenue — they unlock new capabilities and customer value. You thrive at the intersection of strategy and execution and are energized by shaping a new category of enterprise software.

You Will

• Identify, onboard, and grow key go-to-market (GTM) partners, including consultancies, resellers, cloud marketplaces, ISVs, and system integrators

• Collaborate with partners to build joint value propositions and GTM plans tailored to priority industries and enterprise use cases

• Lead partner enablement efforts, including training, certifications, and sales collateral

• Serve as the partner’s advocate internally, sharing feedback to improve product and collaboration

• Structure and negotiate partnership agreements, incentives, and success metrics

• Drive pipeline through partner channels and work closely with sales teams on co-selling opportunities

• Track joint deals, monitor partner-influenced pipeline, and measure revenue impact

• Build and scale partner programs, including onboarding flows, partner portals, and reporting tools

• Define partner success metrics and lead quarterly business reviews (QBRs)

• Collaborate cross-functionally with Sales, Marketing, Product, and Customer Success to support partner growth

• Stay up to date on trends in enterprise AI and evolving GTM models

• Represent the company at industry events, partner conferences, and ecosystem forums

Minimum Qualifications

• 5+ years experience in Partner management role at a SaaS, enterprise software, or AI company

• Proven track record of sourcing, enabling, and scaling GTM partnerships that directly influenced sales outcomes.

• Knowledge of partner program design, including incentives, MDF, and co-sell playbooks.

• Deep understanding of enterprise sales motions, especially in AI and automation

• Excellent negotiation, relationship management, and stakeholder communication skills.

• Strategic thinker with an ability to move fast and execute in a startup environment.

Ideally, You'd Have

• Familiarity with agentic AI, RPA, enterprise workflow automation, or LLM-based platforms.

• Experience working with cloud hyperscalers (AWS, Azure, GCP) or consulting/SI ecosystems.

• Prior exposure to RevOps tools like Hubspot, Salesforce or PRM systems

• Good understanding of software development principles, data structures, and algorithms.

• Excellent problem-solving skills, attention to detail, and a strong capacity for logical thinking.

• The ability to work collaboratively in an extremely fast-paced, startup environment.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

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💰 £25k-£60k, depending on experience and location

📍 UK / Europe / Remote

Fanvue is one of the fastest-growing creator monetisation platforms globally. We're an AI-powered, creator-first platform helping creators connect, engage, and earn directly from their audiences at scale. Fanvue has surpassed $200m+ in annual recurring revenue, with triple-digit year-on-year growth, supporting hundreds of thousands of creators and millions of fans worldwide.

As crypto usage on Fanvue's payment rails keeps growing, so does our exposure to crypto-specific fraud and financial crime. Recent cases have shown gaps in the Fraud team's crypto knowledge, and right now nobody on the team has dedicated crypto fraud or financial crime expertise. This role exists to build that capability from the ground up.

🎯 The Role

We're hiring Fanvue's first Fraud Investigator with dedicated crypto expertise, reporting to Head of Fraud. AI has taken our fraud detection as far as it can on crypto rails, what's missing is in-house subject matter expertise: someone who has used these investigation tools before, can set the strategy, and can train the rest of the team.

🚀 What You'll Do

• Lead on investigating cases of potential fraud or financial crime where crypto rails are involved, including payment fraud, account takeover, and money laundering typologies on crypto on/off-ramps

• Build out crypto-specific fraud investigation capability within the Fraud team: on-chain tracing methods, tooling, and documented process for crypto-related cases

• Train the wider Fraud team on crypto fraud red flags and typologies, so risk indicators get caught earlier in standard triage, not just by you

• Design how Fanvue prevents and detects crypto-related fraud and financial crime as the function matures

• Work directly with vendors to get the most out of crypto investigation tooling and data

• Support fraud and financial crime investigations where crypto isn't involved, as part of the wider Fraud team's caseload

• Lead on escalations to law enforcement where relevant

• Feed your expertise into loss prevention strategy across Fraud, product, and payments

👀 Who You Are

• 3+ years investigating fraud and/or financial crime with specific crypto/blockchain exposure, from an exchange, blockchain analytics firm, bank crypto desk, or law enforcement crypto unit

• A process creator and improver: you've played a role in designing or improving investigation techniques, not just following them

• Comfortable being the subject matter expert. As our first crypto-focused Fraud hire, you'll build the wider team's knowledge while acting as the go-to for other parts of the business (payments, payouts, product) wherever crypto risk shows up

• Familiar with crypto investigation tooling (e.g. Chainalysis, TRM Labs, Elliptic, etc.) and know how to get the most from it in a fraud prevention context

• High ownership: excited by a large, expanding remit, and not afraid to break new ground without an existing playbook

✨ You'll Thrive Here If

• You want to build a function from scratch rather than inherit one

• You're energised by being the go-to expert and enjoy teaching others what you know

• You like combining hands-on casework with process and systems design

• You're comfortable working across functions, Fraud, product, payments, to get crypto risk taken seriously

⚠️ You'll Struggle Here If

• You need an established playbook, team, or tooling already in place before you can be effective

• You'd rather stay purely hands-on and not upskill others

• You're not comfortable being the sole specialist accountable for a new risk area

🌍 Why Join Fanvue?

• Sunday Times Best Places to Work, two years running. We don't just say we have great culture, we prove it

• A genuine greenfield opportunity: build Fanvue's first in-house crypto fraud capability from scratch

• Direct exposure across Fraud, Payments, and Product as crypto usage grows

• AI-native: we are not bolting AI on, it's core to our product and how we work

• Remote-friendly across UK/Europe

• High annual leave flexibility

• Support with upskilling and development costs

• Benefits package including gym memberships, apps, and more we're actively building out

⭐ Fanvue is for Everyone

We know that diverse teams build better products. Even if you do not meet every requirement, we encourage you to apply. Potential, mindset, and ambition matter just as much as experience.

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Up to £100,000 depending on experience

📍 Salary based on London. Hybrid, with flexible hours.

Fanvue is one of the fastest-growing creator monetisation platforms globally. We're an AI-powered, creator-first platform helping creators connect, engage, and earn directly from their audiences at scale. Following our recent Series A, Fanvue has surpassed $200m+ in annual recurring revenue, with triple-digit year-on-year growth, supporting hundreds of thousands of creators and millions of fans worldwide.

Growth engineering at Fanvue exists to move core product metrics fast. It's a small team that reads out experiments every week, and the surface area is enormous: signup, onboarding, activation, referral loops, retention, and the funnels underneath all of them. There is far more worth testing than there are people to test it. This role exists to close that gap.

🎯 The Role

We're hiring a Full Stack Engineer to work on Fanvue's Growth streams, partnering closely with Product, Design, Data and Marketing to design, ship and iterate on high-impact experiments across acquisition, onboarding, activation and retention.

This is highly execution-focused. You'll be testing ideas in production within your first weeks, not writing specs about them. The team runs on a weekly experiment cadence with real readouts, so the loop between an idea and knowing whether it worked is short, and you own both ends of it.

It suits someone who wants to be judged on whether the metric moved.

🚀 What You'll Do

• Design, build and ship growth experiments across signup, onboarding, activation and retention flows

• Own features end to end, from idea through implementation, measurement and iteration

• Build and refine growth loops such as referrals, sharing mechanics and viral surfaces

• Run A/B and multivariate tests, and read the results honestly, including the ones that kill your own idea

• Partner with Product and Design to prioritise and scope what's worth testing

• Improve the performance and reliability of growth-critical user journeys

• Use analytics and data tooling to guide technical and product decisions

• Continuously find and remove friction in creator and fan funnels

👀 Who You Are

• Strong full stack engineering experience with a clear bias toward shipping

• Comfortable across frontend and backend, and willing to go wherever the problem is

• Experienced with modern web stacks such as TypeScript, Node.js, React and relational databases

• Familiar with experimentation frameworks, analytics tooling and funnel metrics

• Comfortable in ambiguity, with a strong bias toward action

• Data-informed and outcome-driven rather than feature-focused

• A clear communicator who works well with product, design and growth partners

• High ownership, high agency, and an appetite for fast iteration

Nice to have

• Experience in the creator economy, consumer subscription, marketplaces or social platforms

• Hands-on with Amplitude, Mixpanel, PostHog or similar

• A track record of growth loops you built that are still running

✨ You'll Thrive Here If

• You'd rather ship a scrappy test this week than a polished one next quarter

• You want to be measured on whether the number moved, not on what you delivered

• You're happy to kill your own experiment when the data says so

• You go and find the opportunity rather than waiting for it to arrive as a ticket

⚠️ You'll Struggle Here If

• You prefer long planning cycles to fast iteration

• You need tightly defined requirements before you can start

• You optimise for technical purity over measurable impact

• You're uncomfortable with a roadmap that changes when the results say it should

🌍 Why Join Fanvue?

• Sunday Times Best Places to Work, two years running. We don't just say we have great culture, we prove it

• Ship work that directly moves growth, activation and revenue, and see it in the numbers the same week

• Work at the intersection of product, data and engineering, with high visibility across the business

• Fanvue supports hundreds of thousands of creators and millions of fans globally. The problems you solve here are real and immediate

• Series A momentum: triple-digit growth means the work you do now sets the standard for years

• Unlimited holiday

• Hybrid working, with flexible hours according to when you work best

• Salary reviews every six months, we don't wait for annual cycles to recognise your growth

• Budget for growth and wellbeing, plus support with upskilling and development costs

• A culture built on innovation, speed, excellence, ownership and transparency

⭐ Fanvue is for Everyone

We know that diverse teams build better products. Even if you do not meet every requirement, we encourage you to apply. Potential, mindset, and ambition matter just as much as experience.

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💰 £50,000 to £90,000 depending on experience

📍 Salary based on London. Hybrid, with flexible hours.

Fanvue is one of the fastest-growing creator monetisation platforms globally. We're an AI-powered, creator-first platform helping creators connect, engage, and earn directly from their audiences at scale. Following our recent Series A, Fanvue has surpassed $200m+ in annual recurring revenue, with triple-digit year-on-year growth, supporting hundreds of thousands of creators and millions of fans worldwide.

We have gone from 45 people to over 130 in a year while doubling revenue. Finance has kept pace, but the processes underneath were built for a much smaller company, and our first statutory audit is coming. This role exists to build the controls and reporting discipline a business at this scale should already have.

🎯 The Role

We're hiring a Financial Controller to own Fanvue's financial operations and reporting, reporting directly to our VP Finance.

This is hands-on. You will own statutory reporting, compliance and management accounting, while strengthening controls, improving reporting accuracy and taking cost out. It suits a qualified accountant with strong technical knowledge under IFRS, commercial instincts, and experience building finance processes that scale rather than inheriting ones that already work.

You will have real influence on how the finance function is built, because much of it is still being built.

🚀 What You'll Do

• Lead the month-end and quarter-end close, delivering timely and accurate reporting

• Prepare management accounts, cash flow forecasts and variance analysis

• Own statutory reporting and compliance under IFRS and UK GAAP

• Manage VAT filings, PAYE submissions and annual HMRC returns

• Maintain and optimise Xero and the wider finance stack, including Dext, Pleo and ApprovalMax

• Support annual audits and manage the relationship with external accountants

• Strengthen internal controls, financial policies and reporting processes

• Partner with leadership on budgeting, forecasting and margin improvement

• Take on projects including R&D tax credit claims and system integrations

👀 Who You Are

• Qualified accountant, ACA, ACCA, CPA or CIMA

• 4 to 6 years post-qualification, ideally from Big Four, a regional practice, or high-growth tech or digital

• Strong knowledge of IFRS and UK statutory reporting

• Proficient in Xero and comfortable with finance automation tools

• Experienced with VAT and HMRC compliance

• Comfortable with consolidations and multi-currency accounting

• Strong analytically, precise on detail, and proactive rather than reactive

• At ease in a fast-moving, hands-on environment

Nice to have

• Experience in the creator economy, a marketplace, a subscription platform or fintech

• Exposure to R&D tax credits, multi-entity or multi-currency accounting

✨ You'll Thrive Here If

• You want to build the finance function rather than run one someone else designed

• You would rather fix the process than work around it for another quarter

• You like being close to commercial decisions instead of reporting on them afterwards

• You are comfortable being the person who says the number is wrong, and then finding out why

⚠️ You'll Struggle Here If

• You want established processes, a settled close calendar and a team already in place

• You would rather specialise deeply than cover a broad surface

• You need someone senior to define the controls before you can implement them

• You are uncomfortable with a business that changes shape faster than the reporting can keep up

🌍 Why Join Fanvue?

• Sunday Times Best Places to Work, two years running. We don't just say we have great culture, we prove it

• A genuine chance to shape the finance function of a company growing this fast

• Report directly to the VP Finance with real exposure to strategic decision-making

• Fanvue supports hundreds of thousands of creators and millions of fans globally. The problems you solve here are real and immediate

• Series A momentum: triple-digit growth means the work you do now sets the standard for years

• Unlimited holiday

• Hybrid working, with flexible hours according to when you work best

• Salary reviews every six months, we don't wait for annual cycles to recognise your growth

• Budget for growth and wellbeing, plus support with upskilling and development costs

• A culture built on innovation, speed, excellence, ownership and transparency

⭐ Fanvue is for Everyone

We know that diverse teams build better products. Even if you do not meet every requirement, we encourage you to apply. Potential, mindset, and ambition matter just as much as experience.

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A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe.

Drive operational excellence and define the foundation we build on alongside a team of the brightest minds in cybersecurity! At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on!

Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness.

Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows

https://www.immersivelabs.com/why-immersive-labs

Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than $180 million and been voted a Best place to work on multiple occasions!

https://www.immersivelabs.com/company/our-story

Finance Assistant - 12 Months Fixed Term Contract   - Hybrid Working

In this role you will ensure the smooth day to day running of the Finance Departments transactional activities. Taking responsibility to accurately maintain receivable and payables ledgers, maintain and reconcile bank accounts, undertake necessary business administration while also work on ad-hoc accounts and payroll administration tasks as required by the Financial Controller. 

We’re looking for you to be organised, with high attention to detail and take pride in the work you do. You will be AAT qualified or currently studying the AAT qualification.

**This role will be hybrid, you will be required to be in the Bristol office at least once per week on a Thursday. **

**We intend for this role to start at the beginning of January 2027**

Your main responsibilities (we're scaling fast, so these may change as we grow):

• Purchase Ledger – maintaining the processing supplier invoices accurately and timely while ensuring all costs are recognised correctly.

• Transactional book-keeping of records within our accounting system.

• Processing and reconciling multi-currency banking transactions.

• Administration and reconciliation of all company credit cards and related business expenditure.

• Expenses - processing expense claims, checking claims and ensuring all receipts are provided, ensuring expenses claims are received and processed timely.

• Finance processes and procedures – ensuring all processes and procedures are performed timely and accurately and to contribute to the development of processes.

• Supporting the team with reconciliations at month end (Purchase and Sales ledger reconciliations, Bank reconciliations) 

You should apply if you have ​​(we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role):

• Ideally you will be part or fully AAT qualified

• Previous experience in a Finance Assistant role is a must - with a willingness to learn and develop . This opportunity would most suit someone that is 2-3 roles into their career or more

• Experience with Excel, Ledger management, receivable and payables administration and an accounting system would be an advantage. 

• Great interpersonal skills to liaise with people within the business, outside of finance, as well as external stakeholders.

• Thrive in a growing environment with demanding and challenging tasks that may change on a regular basis.

• Have a can-do attitude, highly-motivated to learn and be willing to be flexible in what you do.

• Be a team player, proactively contribute and help to solve problems. 

Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

• Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence.

• Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace.

• Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day.

• One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application!

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

• Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off

• The longer you are with Immersive, the more holiday days you get, up to a maximum of 30 days after five years of service

• Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, private healthcare plan and more

• Career and learning development through the platform, a dedicated professional development fund and our ‘Learn Anything’ fund - which enables you to learn anything that’s not work!

• Recognition & Rewards for doing great work and living our values and behaviours

• Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours

• We have a vibrant team culture with team events throughout the year. Our socials have included everything from pottery painting and paper mask making, to dungeons and dragons!

• When you do visit the UK hub, getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike

Find out more about life at Immersive Labs https://careers.immersivelabs.com

Cyber threats wait for no one and neither should you. Apply now!

If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.

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Payment Operations Lead

Global expansion is broken. Without a local company, conversion rates fall, costs rise, and compliance gets messy. Outpost fixes it.

Selling internationally is a maze of tax, payments, and operational friction. Most brands avoid it, or expand slowly and expensively.

Outpost is your modular back office for global commerce.

Pick only what you need - tax, payments, treasury, or operations - and unlock new markets without the overhead. Sometimes we become liable for a merchant's taxes. Sometimes we become the legal reseller in each market and carry the payments, tax and compliance risk. Other times, we give you the tools to do it yourself.

We go live wherever a merchant needs to sell next, for digital and physical goods. That means we own the full stack - payments, tax, compliance, treasury, and merchant experience.

Sell anything, anywhere. Without compromise.

🧠 The Role

We're looking for a Payment Operations hire to own the part of Outpost where the money actually moves.

When we become the legal reseller in a market, we take the payment. Every merchant we onboard gets its own merchant ID and its own merchant category code, never pooled into one shared code, which is exactly why our approval rates beat the alternatives. Keeping that true across every market, every processor and every merchant is the job.

This is a quantitative role in an operational seat. You'll live in the transaction data: why authorisation rates differ by market, issuer, card type and hour of day, what a routing change is actually worth, where a 40 basis point cost difference is hiding, which decline codes are recoverable and which are noise. Then you'll act on it, with processors, with engineering, and with merchants.

You won't be siloed. Payments at Outpost touches pricing, treasury, tax and the product roadmap, and you'll be pulled into all of it. But your edge is the numbers, and we want someone whose first instinct on any problem is to pull the data and model it.

You'll work directly with the founding team and with engineering, who will build what you spec.

🧗 What You'll Get

Yes, the work is intense. But in return you'll get scope and exposure most people wait 10 to 20 years to access.

You'll own economics that decide whether the company is profitable, negotiate with processors and banks as a principal rather than a customer, and get to see the full machinery of cross-border payments from the inside. We won't handhold, but we'll coach you hard.

🧩 What You'll Do

Build the system

• Run payment operations agentically. Build agentic system that monitor approval rates, triage declines, assemble dispute evidence, chase reconciliation breaks and draft the processor follow-up, so humans only touch the exceptions. You'll design the workflows, set the guardrails, and audit what the agents produce

• Write the playbooks: new processor onboarding, new market launch, incident response, dispute handling

• Onboard new processors, banking partners and local acquiring as we launch new markets

Own payments performance

• Own approval rates by market, processor, issuer, card type and merchant, and know why each one moves

• Build and run routing logic. Decide what goes where, prove the uplift, and iterate

• Run decline recovery: retry logic, network tokens, account updater, 3DS strategy and exemption handling

• Run chargeback operations and fraud strategy. Set thresholds, represent disputes, keep merchants inside scheme limits

• Own the payment incident path. When authorisations drop in one market at, you're the one who spots it and fixes it

Own the economics

• Build full visibility into cost per transaction: scheme fees, interchange, processor margin, FX, and where each one leaks

• Own processor relationships day to day. Performance reviews, pricing negotiations, new partner evaluation

• Model the trade-off between approval rate and cost by market, and make the call

• Feed real payment economics into how we price merchants

Own the money movement

• Settlement, reconciliation and payouts. Every penny accounted for, every break chased down

• Reserve logic and settlement timing by merchant segment and risk profile

• Work with treasury on funding, FX exposure and cash timing across our local companies

💥 Example Projects

• Take a market from a 66% approval rate to 90% or better, and prove exactly which changes did it

• Build the routing framework that optimises approval rate against cost, market by market

• Renegotiate processor pricing using our own volume and performance data

• Build the cost-per-transaction model across every processor and market, and find the basis points nobody is watching

• Debug delays in settlement and fix them across engineering, operations and the processor

• Design reserve and settlement logic for a new merchant segment and implement it

• Cut chargeback rate through better fraud tooling and merchant policy

• Evaluate and onboard a new processor for local acquiring in Latin America or Asia

• Build the payments monitoring layer so anomalies find us, not the other way round

🧱 What We're Looking For

Ideal background:

• A STEM or quantitative degree is strongly preferred - mathematics, physics, engineering, computer science, statistics, econometrics or similar.

• 3 to 7+ years in payment operations, payment analytics, or a data or analytics role that moved into payments, at a processor, acquirer, or high-volume fintech (Adyen, Stripe, Checkout.com, Nuvei, Worldpay, Revolut, Wise, Dojo, Airwallex or similar)

• Strong analytical skills — advanced Excel or Sheets, experience with BI tools, and the ability to build models and run analyses independently without waiting for a data team.

• Bonus: experience at platforms that act as the legal reseller (Global-e, Digital River, Paddle), local acquiring outside Europe and the US, interchange and scheme fee economics, or a background in data science or quantitative consulting before payments

Signals we care about:

• Ridiculous bias for action. You solve, you don't observe

• Analytically strong and commercially sharp. You quantify the opportunity before you argue for it

• Systems thinker who still does the work. You fix the transaction, then remove the reason it broke

• Strong EQ. Processors, banks and merchants all need managing, often at the same time

• Exceptionally hard working. You see work as a core part of your purpose

• Fluent in ambiguity and chaos. Startups are not neat, this will be hard

• Curious and resourceful. You can figure anything out

• Clear, quantified achievements on your CV, not vague descriptions

What this role is not:

• Not a payments strategy role without operational depth. You'll be in the dashboards daily

• Not a pure analytics role. The analysis is the start, the change is the job

• Not a narrow specialist seat. Payments here touches pricing, treasury, tax and product

• Not for someone who needs defined processes and hierarchy to be effective

🚀 Why This Role Is Different

Most companies treat payments as a cost centre someone else manages. Here it is the product and the margin at the same time.

We take legal responsibility for our merchants' payments. That means a point of approval rate is real revenue for them and real evidence for us, and a basis point of cost is real profit. Very few people get to own that surface this early, with this much data and this little bureaucracy in the way.

We expect whoever is in this role to grow rapidly, and we'll back you every step of the way.

🦾 Outpost Team

Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs.

🧾 What We Offer

• Equity and salary in a well-funded startup

• Ability to own your work and move fast

• World-class training from operators who've scaled globally

• A global mission with real impact

• Low politics, high output

• Chance to grow into a senior leadership role

• A culture of builders, not talkers

🧭 Working Style

We work together in person in London 5 days a week. We believe the hardest problems are solved in the room.

🌎 Reach Out

Learn more

1. Outpost Culture

2. Outpost founder

Outpost is where the hard problems are. If you want to help build the engine behind global trade, we'd love to hear from you.

Find more English Speaking Jobs in United Kingdom on Arbeitnow

Revenue Operations Lead

Global expansion is broken. Without a local company, conversion rates fall, costs rise, and compliance gets messy. Outpost fixes it.

Selling internationally is a maze of tax, payments, and operational friction. Most brands avoid it, or expand slowly and expensively.

Outpost is your modular back office for global commerce.

Pick only what you need - tax, payments, treasury, or operations - and unlock new markets without the overhead. Sometimes we become liable for a merchant's taxes. Sometimes we become the legal reseller in each market and carry the payments, tax and compliance risk. Other times, we give you the tools to do it yourself.

We go live wherever a merchant needs to sell next, for digital and physical goods. That means we own the full stack - payments, tax, compliance, treasury, and merchant experience.

Sell anything, anywhere. Without compromise.

🧠 The Role

We're looking for our first Revenue Operations hire: the person who owns how revenue actually works at Outpost.

Your job is to build the RevOps machine. One source of truth for pipeline. One model that turns a merchant's volume, markets and product mix into a price. One set of numbers that the CEO, the board and the commercial team all agree on. And a handover from signed contract to live merchant that never drops anything.

This is a hands-on build role, not a reporting layer. You'll sit between sales, marketing, and operations, and you'll be the only person who can see the whole revenue system at once. You'll design it, instrument it, automate it, and then run it until it's good enough to hand over.

You'll work directly with the CEO, the Chief of Staff and the founding team.

🧗 What You'll Get

Yes, the work is intense. But in return you'll get scope and exposure most people wait 10 to 20 years to access.

You'll own a core function at a company solving one of the hardest problems in global commerce, you'll see every commercial decision before it happens, and you'll build a function from scratch with real budget and real backing. We won't handhold, but we'll coach you hard.

🧩 What You'll Do

Own the revenue system

• Own the CRM (Attio) end to end: object model, stage definitions, required fields, hygiene, automation

• Build the forecasting system and operationalise it with weekly pipeline review, monthly board numbers, and quarterly planning

• Own the GTM stack: outbound sequencing, enrichment, routing, deduplication, attribution

• Run the pipeline agentically. Build agentic system that enrich accounts, draft follow-ups, surface stalled deals and keep the CRM clean, so the team spends its time on the conversations and not the admin. You'll design the workflows, write the prompts, set the guardrails, and audit what the agents produce

Analytics & performance insights

• Own the revenue metrics that matter: GMV, ARR, take rate, win rate, sales cycle, pipeline coverage, cost of acquisition

• Build the reporting the company runs on, and the pack investors see

• Build the pricing and quoting model, and the deal desk discipline around it.

Operational execution

• Own the handover from signed contract to live merchant, with operations, tax and engineering

• Instrument time-to-live and revenue ramp, then attack both

• Feed commercial reality back into the roadmap. You'll know which deals we lose and why before anyone else does

Build the function

• Write the playbooks: qualification, scoping, pricing approval, renewal, expansion

• Set the standard for what good data looks like, and hold the line on it

• Hire behind you once the system is running

💥 Example Projects

• Rebuild the pipeline in Attio so every deal has a stage definition, an owner, a close date and a modelled value, and the weekly review takes 20 minutes instead of two hours

• Build the pricing calculator that turns a merchant's volume, market mix and product mix into a price, and retire the per-deal spreadsheet

• Cut time from signed contract to first live transaction by half, working across operations, tax and engineering

• Build the weekly revenue pack and the monthly investor pack, and automate the data pull behind both

• Design the commission plan for the first commercial hires

• Score the lead universe against our ICP and rebuild outbound targeting on top of it

• Instrument the full funnel from LinkedIn and outbound through to closed won, and prove which channel actually pays

• Forecast GMV by market and product, and tell the founding team where the $1BN does and doesn't come from

🧱 What We're Looking For

Ideal background:

• 4 to 7 years in revenue operations, sales operations, business operations, or GTM strategy at a high-growth fintech, payments company, or B2B SaaS

• Has built a revenue system from zero, not inherited a mature one

• Fluent in CRM architecture and the outbound stack. We run Attio, Instantly and Apollo, but the tool matters less than knowing how to design the model underneath it

• Strong analytical skills — advanced Excel or Sheets, experience with BI tools

Signals we care about:

• Ridiculous bias for action. You solve, you don't observe

• Systems thinker who still does the work. You fix the broken report, then remove the reason it broke

• Analytically strong. You can quantify a process, not just describe it

• Strong EQ. You'll be telling experienced commercial people their data is wrong, and they need to thank you for it

• Exceptionally hard working. You see work as a core part of your purpose

• Fluent in ambiguity and chaos. Startups are not neat, this will be hard

• Curious and resourceful. You can figure anything out

• Clear, quantified achievements on your CV, not vague descriptions

What this role is not:

• Not a reporting or BI role where you build dashboards and hand them over

• Not a sales role, and not a sales-support role that takes instructions from account executives

• Not a CRM administrator job. The tool is the smallest part of it

• Not for someone who needs defined processes and hierarchy to be effective

🚀 Why This Role Is Different

Most revenue operations roles inherit a system and tune it. You'll write ours.

At a company that takes on legal liability for its merchants, revenue operations is not admin. Pricing accuracy is margin. Time-to-live is retention. Forecast quality is how we decide what to build and who to hire. Get it right and the whole company moves faster, permanently.

We expect whoever is in this role to grow rapidly into leading the function, and we'll back you every step of the way.

🦾 Outpost Team

Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs.

🧾 What We Offer

• Equity and salary in a well-funded startup

• Ability to own your work and move fast

• World-class training from operators who've scaled globally

• A global mission with real impact

• Low politics, high output

• Chance to grow into a senior leadership role

• A culture of builders, not talkers

🧭 Working Style

We work together in person in London 5 days a week. We believe the hardest problems are solved in the room.

🌎 Reach Out

Learn more

1. Outpost Culture

2. Outpost founder

Outpost is where the hard problems are. If you want to help build the engine behind global trade, we'd love to hear from you.

Find Jobs in United Kingdom on Arbeitnow

🌍 About Outpost

Global expansion is broken. Without a local entity, conversion rates fall, costs rise, and compliance gets messy. Outpost fixes it.

Selling internationally is a maze of tax, payments, and operational friction. Most brands avoid it or expand slowly and expensively.

Outpost is your modular back office for global commerce.

Pick only what you need — tax, payments, treasury, or operations — and unlock new markets without the overhead. Sometimes we act as Merchant of Record, taking on tax and compliance risk. Other times, we give you the tools to do it yourself.

We operate across 58+ tax jurisdictions for digital and physical goods. That means we own the full stack — payments, tax, compliance, treasury, and merchant experience.

Sell anything, anywhere. Without compromise.

🧠 The Role

We're looking for our Head of Operations: the person who owns how Outpost actually runs.

Today, operations at Outpost is a set of processes held together by a small group of very good people. Merchant onboarding, KYC/KYB, market launches, tax registrations, payouts, treasury approvals, chargebacks, merchant support — it all works, but it works because people push it. Your job is to turn that into a machine.

This is a hands-on leadership role, not a management layer. You'll own the operational stack end to end: onboarding and activation, merchant operations, payments and treasury ops, compliance monitoring, and new market launches. You'll design the processes, build the tooling requirements with engineering, write the playbooks, and then run them yourself until they're good enough to hand over.

You'll hire and grow a small team behind you, but for the first stretch you are the team. If your instinct when something breaks is to open the dashboard and fix it rather than schedule a meeting about it, you'll do well here.

You'll work directly with the CEO and founding team, and you'll have a real say in what Outpost builds — operations is the sharpest source of product signal we have.

🧗 What You'll Get

Yes, the work is intense. But in return, you'll get scope and exposure most people wait 10–20 years to access.

You'll own a core function of a company solving one of the hardest problems in global commerce, work with senior stakeholders across PSPs, banks, tax authorities and merchants, and build a team from scratch. We won't handhold, but we'll coach you hard.

🧩 What You'll Do

Own the operational stack

• Own merchant onboarding end to end: applications, KYC/KYB, risk review, activation, time-to-live

• Run merchant operations day to day — support escalations, payouts, settlements, disputes

• Own treasury operations: proceeds requests, money movement, reserves, reconciliation

• Monitor merchant risk and compliance thresholds (chargebacks, fraud, refunds) and act before they become losses

• Own payment operations alongside engineering: auth rates, routing, decline recovery, chargeback and fraud strategy

Build the system, not just the output

• Turn manual processes into documented, repeatable, measurable playbooks

• Define the operational metrics that matter and build the reporting so the company can see them

• Work with engineering to spec and prioritise internal tooling — you are the customer for our internal ops platform

• Kill work: automate, template, or delete anything that doesn't need a human

• Make Outpost able to double merchant volume without doubling ops headcount

Launch and scale

• Launch new markets with full legal, tax, payments, and operational setup

• Onboard new PSPs, banking partners, and local acquiring in new geographies

• Build the operational side of new products and merchant segments before they go live

• Feed market and merchant reality back into the product roadmap

Lead

• Hire, onboard, and grow a small operations team

• Set standards: what good looks like, how fast we respond, what we never get wrong

• Be the operational voice in company planning — what we can support, when, and at what cost

💥 Example Projects

• Redesign merchant onboarding to cut time-to-live by 50% without weakening KYB

• Build the operational launch playbook for three new markets and run the first one yourself

• Debug delays in payouts and fix them across engineering, ops, compliance, and PSPs

• Design reserve and settlement logic for a new merchant segment and implement it

• Build the ops metrics dashboard: onboarding funnel, time-to-live, ticket volume, payout SLA, chargeback rate

• Cut chargeback rate through better fraud tooling and merchant policy

• Spec the next version of our internal ops tooling with engineering and ship it

• Write the merchant VAT compliance playbook across EU markets with the tax team

• Hire and onboard the first two operations analysts and get them productive in 30 days

🧱 What We're Looking For

Ideal background:

• 6–10 years in operations at high-growth fintech, payments, or e-commerce infrastructure (Revolut, Stripe, Adyen, Wise, Mollie, Airwallex, Checkout.com, or similar)

• Has owned a function or a large slice of one — onboarding, merchant ops, payment ops, or risk ops — not just executed within it

• Experience building processes from zero, not inheriting them

• Bonus: MoR platforms (Global-e, Digital River, Paddle), cross-border tax exposure, or PSP/acquirer operations

• Comfortable with data — SQL, spreadsheets, dashboards. You measure before you decide

Signals we care about:

• Ridiculous bias for action — you solve, not observe

• Systems thinker who still does the work — you fix the ticket and then remove the reason it existed

• Analytically strong — you can quantify a process, not just describe it

• Strong EQ — you know how to read a room, a customer, or a blocker

• Exceptionally hard working — you see work as a core part of your purpose

• Fluent in ambiguity and chaos — startups are not neat, this will be hard

• Curious and resourceful — you can figure anything out

• Comfortable getting hands dirty — your default mode is to do, not delegate

• Clear, quantified achievements on your CV (not vague descriptions)

What this role is not:

• Not a people-management role where you run a team that does the work

• Not a process-maintenance role — nothing here is finished

• Not a single-function specialist who wants to stay in payments, or compliance, or support

• Not someone who needs defined processes and hierarchy to be effective

🚀 Why This Role Is Different

This isn't about maintaining processes — it's about building the operating system of Outpost from the ground up. You won't just be in the room, you'll be writing the agenda.

Operations at an MoR is not a back-office function. It is the product. How fast merchants go live, whether money arrives on time, whether we catch risk before it costs us — that's what customers buy and where our margin lives. You'll own it.

We expect whoever is in this role to grow rapidly, and we'll back you every step of the way.

🦾 Outpost Team

Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer — and we're backed by top-tier investors who have built or backed some of the world's leading fintechs.

🧾 What We Offer

• Equity and salary in a well-funded startup

• Ability to own your work and move fast

• World-class training from operators who've scaled globally

• A global mission with real impact

• Low politics, high output

• Chance to grow into a senior leadership role

• A culture of builders, not talkers

🧭 Working Style

We work together in person in London 5 days a week. We believe the hardest problems are solved in the room.

🌎 Reach Out

Learn more

1. Outpost Culture

2. Outpost founder

Outpost is where the hard problems are. If you want to help build the engine behind global trade, we'd love to hear from you.

Find Jobs in United Kingdom on Arbeitnow

Role: Research and Insights consultant - Contract Role (French or Spanish Speaking) x2

Seniority: Consultant - Director

Day rate: Negotiable, estimate £30-£50/hour

Project duration(s): 12 months

Time required: Part-time, 10-20 hours per week

Location: Remote from UK or Europe

We're supporting a specialist commercial strategy consultancy looking for experienced independent consultants to support customer research, commercial insights and market assessments across international B2B markets.

This is a flexible, part-time opportunity, ideally suited to consultants looking for additional work alongside existing commitments.

If you are already in the community, feel free to quickly apply here or reach out to your Blackbook contact, but no need to re-apply directly.

Tasks

• Conduct customer, stakeholder and industry expert interviews in French or Spanish, including with senior decision-makers

• Analyse qualitative and quantitative research to identify customer needs, market trends and commercial opportunities

• Translate interview findings into clear, actionable insights to inform commercial strategy and investment decisions

• Collaborate with project teams on market assessments, customer research and commercial due diligence projects

Requirements

• An independent consultant

• Native-level or professional fluency in French and/or Spanish, alongside excellent English

• 8+ years' experience in consulting, commercial strategy, B2B market research or related fields

• Strong experience conducting senior stakeholder interviews, qualitative research and commercial analysis.

• Experience across B2B sectors, ideally including commercial due diligence, private equity or market assessments.

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Are you an experienced railway professional with knowledge and experience of roles like COSS, ES and PICOP?

You already understand the track and the people who work on it. We're looking for people like you to help put new safety technology into the hands of the workforce - and to be part of a big change in how track workers are kept safe.

At Tended, we create first-of-a-kind safety systems that transform rail worker safety. Our geofencing solution has been named one of TIME's Best Inventions and has made the Digital Leaders 100 list for Geospatial Initiative of the Year. It's already out there on the track, helping to keep people away from the running line and improving on site efficiency.

Network Rail is committed to geofencing for the long term, and the rollout across the Sussex region is already underway. We're looking for an Implementation Lead to help us grow our capability on the ground..

Tasks

As an Implementation Lead, you're the bridge between Tended and our clients, guiding their teams through helping their teams get comfortable using our kit out on-site.

You'll lead key client deployments on the ground, working closely with Tended's project managers to deliver an excellent service. Success in this role depends on building strong, trusting relationships quickly - so first-class communication and interpersonal skills are essential.

Our technology is used by track workers with a wide range of technical confidence. You'll develop a deep understanding of our products so you can coach users through their day-to-day challenges and until they’re confident using it on their own. Being on-site also puts you in a unique position to see how our products are really used - spotting ideas for how we can make it better and feeding improvements back to the team.

You'll need strong knowledge of the rail environment and the roles within it, and you'll either hold a Personal Track Safety (PTS) qualification or meet the requirements to obtain one. Above all, we're looking for someone proactive and approachable - person fit matters to us.**

Travel and working pattern

This is a field-based role centred on regular client site visits across the Sussex region. You'll spend at least 3 days a week in the depot and on site, with the remaining time working remotely or in person with your line manager.

Because our users work shifts, this role covers both nightshifts and dayshifts, and includes weekend and bank holiday working - flexibility to meet the needs of the business and our clients is essential.

In return, we have excellent policies covering travel, accommodation and subsistence expenses, as well as fatigue management and time off in lieu.

A full driving licence is required.

Requirements

Even if you don’t feel you have all of the requirements listed below, we’d encourage you to apply, as we’re looking for someone who is willing to learn and grow with us.

Essential

• You have experience as an ES, ESA, COSS, Site Agent, or in a comparable on-site leadership role within the railway or a related industry.

• You have strong interpersonal and communication skills, with an ability to influence site teams and users, and turn them into capable users of our product. Experience of working with different roles, from track workers to site managers is desirable.

• You are comfortable with technology and enthusiastic to develop an in-depth understanding of our products to provide on-site coaching and support to users.

• You take a detailed approach and consistently follow established processes and procedures with accuracy.

• You instinctively take initiative to find and fix problems, thinking out of the box to find ways to make things better.

Desirable

• You might have practical, hands-on experience of on-the-ground delivery of new technologies, delivering to a range of different kinds of users with different levels of tech-savviness.

• You might have experience with project management tools.

• You might have some experience in project management disciplines such as planning, managing risks, dependencies, issues, timelines, budgets, scope, deliverables and quality.

• You might have some commercial awareness, such as understanding how to demonstrate the value of our work to clients during delivery.

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You live and breathe creator marketing. You understand how it really works today, and you're hungry to shape where it goes next. As a Manager in Influencer Marketing at Pulse, you'll have every opportunity to succeed, both operationally and as a team leader. You'll independently run our campaigns from concept to execution to reporting: turning a client brief into an original creative idea, casting the right creators to bring it to life, and proving the impact with data. We love what we do and are constantly evolving. Do you have the right drive? Then start a new chapter of your career with us.

Tasks

• You independently manage medium-scale creator campaigns end to end: brief, creative concept, casting and execution
• You match and source creators across global markets (North America, Europe, Asia, Middle East, US) based on brand, audience and cultural fit, not just reach
• You stay ahead of platforms, formats and creator economy trends, turning that fluency into fresh ideas clients haven't seen before
• You negotiate rates and contract terms confidently, and work comfortably with margin, communicating it to clients when needed
• You collaborate with Strategy and internal teams while managing client and partner communication for seamless delivery
• You analyze performance, prepare reporting and proactively flag upsell opportunities
• You bring a "second set of eyes" to campaigns and concepts, catching cultural, legal or exclusivity issues early, and drive creative thinking that pushes Pulse's business forward

Requirements

• You have at least 3 years of experience in the social media field, including a minimum of 2 years in influencer marketing
• You have a deep, current understanding of how creator marketing works today, including platforms, formats and cultural shifts, plus sharp instincts for which creators fit which brief
• You have a proven creative muscle, coming up with original campaign concepts and knowing how to pair them with the right creators to make them land
• You are data driven and confident with budget responsibility, comfortable negotiating rates and working with margin and CPM, ROI and KPIs are second nature to you
• You're experienced with creator marketing tools such as CreatorIQ, Captiv8 or Tribe and comfortable managing these alongside manual campaign sheet work
• You have a solid understanding of AI, its opportunities and its challenges, and actively think about how it's shaping the industry
• You thrive at a fast pace, comfortable spinning many plates while staying sharp on detail, both creatively and analytically
• You are a true team player with a strong hands-on mentality, a positive attitude and the ability to motivate your team

Benefits

• Time to pack your bags for Paris, London, Milan, Hamburg or Berlin: you’re welcome to work abroad from any of our office locations
• We love to see you grow: our careers coach is on hand for one-to-one coaching sessions and team workshops
• We work hard and play hard, bringing our global team together to collaborate, learn from one another and celebrate our successes
• Don’t fancy the office today? Our hybrid remote policy lets you work from home two days a week
• Keep your commute to a minimum: you’ll find all our offices right in the city centre
• For motivational high-paws and comforting cuddles, your four-legged friend is absolutely welcome at our offices

Exactly what you’ve been looking for? Then show us how much PULSE POWER you’ve got and send us your application.

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We’re looking for a passionate Forward Deployed Engineer to join our team at STRATOS – someone eager to sit at the intersection of cutting-edge technology and real-world impact.

As a Forward Deployed Engineer, you’ll work shoulder-to-shoulder with industry leaders to embed our platform deep into their operations – transforming strategic intent into live systems that drive measurable results. In today’s world, where the last mile of implementation creates the competitive moat, you’ll be the catalyst turning software into scale.

About Us

At STRATOS Technologies, we are transforming how companies make data-driven decisions with our innovative Strategy Operating System. Our software integrates complex datasets into a unified solution, enabling businesses to strengthen their long-term strategies through clear and actionable insights.

Our founders, former business and tech executives who led a $1B division at a Fortune 500 industrial company, originally built a digital twin of their enterprise to drive synchronized planning and execution. Seeing the market’s lack of such a system, they launched STRATOS in 2022 with a bold mission: to build the world’s first strategy operating system that unifies all internal and external data into a single platform.

Today, STRATOS is a category-defining, rapidly growing startup funded extensively by high-profile investors (e.g., Accel) and trusted by nearly a dozen global industrial leaders and Fortune 500 customers. Our software integrates complex datasets into a unified solution, combining deep data integration, best-in-class workflows, and cutting-edge generative AI.

From commercial AI agents to embedded intelligence that supercharges lean teams, STRATOS enables businesses to achieve 10x productivity and strengthen long-term strategies through actionable insights. We are now expanding our team to accelerate our growth even further and help our customers outperform their competition.

Why Forward Deployed Engineering

While we have a scalable technology backbone, we believe that Forward Deployed Engineering is the future of differentiated B2B SaaS in the GenAI age. Rather than shipping static tools, we partner closely with customers to deliver dynamic, tailored solutions where value is created in the implementation layer – not just the codebase.

Tasks

• Ensure client implementations are working successfully

• Solve our customers’ hardest business challenges by adapting and deploying the STRATOS platform to their needs

• Design and implement scalable generative AI workflows using platforms like Palantir AIP

• Execute complex data integration using PySpark and other distributed technologies

• Collaborate directly with clients to understand context, priorities, and key outcome

Requirements

• 0-4 years of solid experience in data engineering or analytics.

• Experience at start-up companies and/or an excitement to experience first-hand the adventure that comes with a fast-scaling tech company, alternatively experience at a top-tier consultancy.

• The ability to translate complex and sometimes ambiguous business requirements into clean and maintainable data pipelines

• Excellent knowledge of PySpark, Python and SQL fundamentals

• The ability to get to grips with new technologies quickly

Preferred Skills and Qualifications

• Experience in dashboarding tools, Typescript and API development

• Familiarity with Airflow, DBT, Databricks

• Experience working with Enterprise Resource Planning (e.g. Oracle, SAP) and CRM systems

Benefits

• Equity through our stock option programme, so you share in the long-term success and growth of the company

• A highly competitive salary

• Direct access to Fortune 500 executives from your first months, at a level most people wait a decade for

• Work alongside former MBB consultants and Fortune 500 executives who will teach you directly — our team is small enough that this happens in person, not through a training curriculum

• Private healthcare

• Pension scheme

• 25 days of annual leave, plus bank holidays

• Work from abroad — up to four weeks a year, and up to two weeks at a time

• Hybrid office policy, with visa sponsorship available

• A company committed to social and environmental responsibility — we pledge to be a net-zero CO₂ company and donate 1% of our revenue to social causes

Practicalities

• London-based, 3 days a week in our Farringdon office

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We're building the future of social and strategy is at the heart of it. As Manager Strategy at Pulse Advertising, you'll lead the development of bold, insight-driven social media, influencer, and paid social strategies for a diverse portfolio of global clients. You'll bring together data, culture, and creativity to shape work that actually moves brands forward with AI as a core part of your toolkit, not an afterthought.

Tasks

• You own brand, digital, and social media strategies from initial insight through to client presentation and execution handover
• You serve as a trusted strategic partner, consulting clients across social media, influencer marketing, creative, and integrated communications, adapting your approach to different markets, cultural nuances, and local consumer insights
• You conduct audience, brand, and competitor analyses using social listening, audience segmentation, and trend analysis tools to surface clear, actionable strategic recommendations that drive measurable client outcomes
• You develop creator, influencer, and UGC strategies across a wide range of industries including FMCG, retail, automotive, luxury, and technology
• You contribute to pitch and new business processes, bringing strategic rigour, quick creative thinking, and a confident point of view
• You collaborate closely with Client Services, Paid Media, and Data teams to ensure strategies are coherent, executable, and effective across all markets

Requirements

• You have 3+ years of agency experience in a strategy role, ideally within social media or digital, with a proven track record across diverse industries and business categories
• You bring deep knowledge of Instagram, TikTok, YouTube, and the broader creator economy, and you understand how platform behaviour and cultural context differ across markets
• You are confident working with audience data and insights platforms such as GWI, Brandwatch, Audiense, Pulsar, or B4P and know how to turn raw data into a sharp point of view
• You work confidently with AI-powered marketing tools and know how to use them to elevate strategic thinking and client recommendations
• You can think on your feet, coming up with clever, socially native solutions in the room with clients and the team, not just in a deck
• You bring a collaborative, low-ego approach, communicate and present with impact, and thrive in fast-moving, international environments. English fluency required, German, French, or Italian a strong plus

Benefits

• Time to pack your bags for Paris, London, Milan, Hamburg or Berlin: you’re welcome to work abroad from any of our office locations
• We love to see you grow: our careers coach is on hand for one-to-one coaching sessions and team workshops
• We work hard and play hard, bringing our global team together to collaborate, learn from one another and celebrate our successes
• Don’t fancy the office today? Our hybrid remote policy lets you work from home two days a week
• Keep your commute to a minimum: you’ll find all our offices right in the city centre
• For motivational high-paws and comforting cuddles, your four-legged friend is absolutely welcome at our offices

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