Senior People Partner

📍 Manchester, UK (Hybrid 4 days WFH) | 💰 £60,000 - £70,000

Street Group is a fast moving B2B SaaS business - grown in Manchester but on a UK wide mission to make moving house as easy as buying a car. We’ve recently raised strategic growth investment, and are scaling fast toward an ambitious growth plan - and we’re looking for a Senior People Partner to ensure we get there.

Over the past 6 years, our People team has designed, built, and implemented the people processes that have scaled Street Group from 30 - 230 people. But we know that systems that work at 200 people can break when growth accelerates - and we want to get ahead of that.

This is an opportunity for someone who has been through that scaling journey before to have an oversized impact on a small but ambitious People team to become best in class.

If you know what can impact culture both positively and negatively as a company grows; have experience building systems that both set people up to do their best work AND that scale alongside the business; and embrace AI and the positive impact it can have on employee experience - we think you might do great work here.

Why this role exists now

Our People team is lean - and as we mature as a business, there’s limited capacity to ensure we’re constantly innovating and improving the mechanisms that enable people to do their best work. We have ambitious goals to achieve - now is the time to fine-tune our People function to ensure the business hits those goals.

The role

In 2026, over half of the business told us they don't know what excellence looks like in their role, or how excellence is rewarded. This is the crux of this role; to build the systems, processes and reward that sets people up for success and ensure we reward and retain our best people.

Over the next 12-18 months, this will mean you'll be working with our Head of People and People Partner on initiatives that clarify excellence and reward - our internal levels framework, compensation & reward, embedding our excellence standard throughout the business, coaching senior managers and leaders, and building manager capability at scale.

Who we're looking for

• A Senior People Partner with experience operating at this level: you’ve designed people systems built for growth, coached senior managers and leaders, are curious about how technology and innovation is changing the People landscape, and are constantly looking for more impactful ways to support the business.

• A commercial mindset - e.g. you measure your results on impact on business and team performance rather than work shipped.

• An AI-native mindset: you treat AI as leverage and are keen to learn from our team, and share what’s been working for you - but understand the nuances of where AI can never replace genuine People Partnering.

• The credibility and communication skills to bring busy managers on the journey with you.

• Someone who makes the team better on purpose, not by accident: you share what you know and help develop the people around you.

Why you might not want to apply

We'd rather be honest up front, because this role won’t be for everyone.

• If you want to move into people management. This is a senior IC role. You'll coach, share knowledge, and set standards, but you won't have direct reports. If a management title is what you're chasing now or in the imminent future, this isn’t the job for you.

• If you haven't been through a similar scaling journey in SaaS businesses before. Our People team is home grown; we're specifically looking for the experience and knowledge that comes from having been there/done that before, and can prevent us from making common mistakes.

• If AI feels like a threat rather than a tool. We love Claude Cowork, and have both built and used multiple other tools to improve and speed up our ways of working. We have a company-wide expectation that AI is utilised, so it will be a large part of this role.

• If you want a role where you'll be spending a lot of time on pastoral employee interactions. This isn't going to be the main part of this role - you'll be spending most of your time building a culture of excellence.
  

If that list sounds like your kind of role, please apply and let us know why!

We recognise that women and people from underrepresented groups often apply for jobs only when they meet every single requirement listed. If you fall into that category and are about to rule yourself out based on the above criteria, please consider applying anyway. We'd love to see your application!

Who are Street Group?

We’re an award-winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone.

Our products, Street.co.uk, Spectre & Cortex form a powerful trio, working harmoniously together to transform an agent’s job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK.

Why join Street Group?

🏠 Hybrid-working - you can work from home up to 4 days per week
🏖️ Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!)
💪 Structured career growth and ongoing professional development
📚 £500 yearly L&D budget
🎂 Your birthday on us - we pay, you stay away
🙋 ‘Give something back’ - 2 paid days volunteering on us
👶 Enhanced maternity, paternity & adoption pay
🧠 Mental health & well-being support via Health Assured
🧘 Regular well-being initiatives
🚂 Public transport season ticket loans
🌷 Paid menopause leave
🌞 Holiday buying scheme
🚀 Joining a new team in an exciting business with huge ambition
👥 Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day
👩🏿‍💻 A chance to work on cutting-edge technology
🐶 Comfortable, relaxed office space - office dogs welcome!
🍻 Fully stocked fridge and beers (or an alternative) on us every Friday afternoon
🎊 Company and team off-sites, events and happy hours
🚴 Cycle to work scheme
🚗 Electric car salary sacrifice scheme
🌍 Feel good about sustainability - we're a climate-positive company!

Salary

£60,000 - £70,000, depending on experience. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know.

We care deeply about helping the tech industry become a more inclusive and diverse place, and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified.

Interview Process

3 stages = 60-minute video call with our Head of People > In-person interview with two members of the People team > Final interview with two members of our SLT.

We want to make our interviews as inclusive as possible, so if you need any adjustments made or if there's anything you think we should be aware of during the interview process, please do let us know.

A note on using AI in your job application

As a fast-moving and rapidly evolving tech company, we embrace the advantages of AI and encourage its use throughout our application process. However, our goal is to get to know and hire the authentic you - your skills, experience, and values. We don’t want to hire an AI-generated version of you. We consider AI to be a valuable tool, not something that should overshadow you as an individual.

How we use AI in the hiring process

Candidate experience is really important to us, and our Talent team use AI notetakers during interviews so they can focus purely on their conversation with you. All hiring decisions are made by humans - not AI. Let us know if you have any questions!

Compensation: £60K – £70K

• L5 • £60K – £70K

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Senior Product Designer
📍 Manchester (Hybrid, up to 4 days WFH)

💰 £50k-£65k DOE

Street Group is one of the fastest-growing PropTech companies in the UK, building the technology estate and letting agents use to run their businesses.

We're looking for a Senior Product Designer to own onboarding for Street.co.uk, our sales and lettings CRM. Switching CRM is a big decision for an estate agency. It means moving years of data, setting up branches, roles and permissions, and getting every agent confident from day one. That makes onboarding one of the most important areas for our growth, and we're rethinking all of it.

You'll own the end-to-end journey, from the moment an agency signs to the point their team is running their business on Street.co.uk. You won't be handed a brief. You'll find the problems, decide what matters most, and work with our onboarding team, PMs, engineers, support and commercial to fix them.

How we work:

• Our users rely on us to run their businesses, so they love talking to us. You can spin up a call and test a prototype the same day. We don't guess; we ask.

• We don't believe in rigid, box-ticking processes. Sometimes you need a deep discovery phase; sometimes you just need to trust your intuition and ship. We trust you to know the difference.

Here's what you can expect to be working on as an L5 Senior Product Designer at Street Group

• Partner with PMs and Engineers to shape the roadmap and decide what we build next. You'll identify problem areas worth solving and propose them - not wait for them to land in your queue.

• Define what success looks like before you ship. Measure how it performs after release using analytics, support data and customer feedback. Adjust.

• Jump on calls with users or visit them in-branch to understand pain points and test new workflows.

• Move from low-fi sketches to high-fidelity prototypes - picking the right tool and fidelity for the job, whether that's Figma, paper, or a Claude Code prototype.

• Leverage an AI-native, code-first workflow: use tools like Claude Code to "vibe code" small UI tweaks directly in the live product, get instant answers on technical constraints without waiting on engineers, and iterate your designs in the actual browser to drastically speed up feedback loops.

• Bring AI thinking to what we build, not just how we build it - design AI experiences in the product where they genuinely help users, and call them out where they'd be gimmicks.

Why you should (and shouldn't) apply

You should apply if:

• You want to own design end-to-end for significant work in your area - research through to shipping and measuring impact.

• You think from first principles and don't apply "standard" patterns blindly. You ask questions that narrow down the solution space and aren't afraid to challenge the status quo when you've got the evidence to back it up.

• You want to ship work that is polished, intuitive, and sets a new standard for the industry.

• You're commercially fluent - you understand that the user-optimal design isn't always the commercially right one, and you can make that trade-off without losing sleep.

• You've designed for complex products, and you care about the whole service, not just the screens.

You probably shouldn't apply if:

• You prefer a strict, repetitive rhythm or a linear process without ambiguity, as you will find our pace stressful.

• You prefer to design in a silo. We challenge each other constantly to get the best result, so if you don't like engineers or PMs questioning your process, this isn't the place.

• You need to be told exactly what to do. We provide support, but we need people who see a problem and proactively chase the solution.

• You ship and move on. We expect you to define success upfront and check how the work performed after release.

A bit about you

• Experience: Roughly 5+ years of Product/UX Design experience (SaaS or complex product experience is a bonus).

• Tooling: Fluent in Figma and confident with modern design systems. Comfortable using AI tools across your workflow, including for shipping small changes directly to production.

• Research: You plan and run your own user research - picking the right method for the question, knowing how much research is enough to make a decision.

• Measuring success: You define what success looks like before you ship, and you check what actually happened after.

• Communication: You can articulate why you made a design decision to an engineer, a PM, or a commercial stakeholder - and adjust how you communicate depending on who's listening.
  
  

Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria, please consider applying anyway. We'd love to see your application.

Why join Street Group?

🏠 Hybrid-working - you can work from home up to 4 days per week

🏖️ Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!)

💪 Joining a culture that supports your development and encourages growth

📚 £500 yearly L&D budget for your career development

🎂 Your birthday on us - we pay, you stay away

🙋 'Give something back' - 2 paid days volunteering on us

👶 Enhanced maternity, paternity & adoption pay

🧠 Mental health & well-being support via Health Assured

🧘 Regular well-being initiatives

🕒 Flexible working hours

🚂 Public transport season ticket loans

🌷 Paid menopause leave

🌞 Holiday buying scheme

🚀 Joining a new team in an exciting business with huge ambition

👥 Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day

👩🏿‍💻 A chance to work on cutting-edge technology

🐶 Comfortable, relaxed office space - office dogs welcome!

🍻 Fully stocked fridge and beers (or an alternative) on us every Friday afternoon

🎊 Company and team off-sites, events and happy hours

🚴 Cycle to work scheme

🚗 Electric car salary sacrifice scheme

🌍 Feel good about sustainability - we're a climate-positive company!

Salary

£50k-£65k, dependent on experience. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know.

We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified.

Interview Process

3 stages = An introductory call with one of our Talent team > Technical Interview inc. a design task with our Head of UX > Final interview with our Head of Product.

We want to make our interviews as inclusive as possible, so if you need any adjustments made or if there's anything you think we should be aware of during the interview process, please do let us know.

A note on using AI in your job application

As a fast-moving and rapidly evolving tech company, we embrace the advantages of AI and encourage its use throughout our application process. However, our goal is to get to know and hire the authentic you - your skills, experience, and values. We don't want to hire an AI-generated version of you. We consider AI to be a valuable tool, not something that should overshadow you as an individual.

How we use AI in the hiring process
Candidate experience is really important to us, and our Talent team use AI notetakers on interviews so that they can focus purely on their conversation with you. All decisions are made by humans - not AI. Let us know if you have any questions!

Compensation: £50K – £65K

• Senior Product Designer - L5 • £50K – £65K

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Our Company
At Quantum, we connect global brands with high-intent consumers. We turn intent into action and complexity into clarity.

Our Mission is clear, to help smarter, faster buying decisions. Our vision, to be the world’s most used digital comparison service, delivering value and simplicity to millions.

We drive growth through data-driven affiliate marketing built for performance from day one. Every campaign is measurable, optimised in real time, and designed to scale.

With in-house tech, full-stack analytics, and a compliance-first mindset, we give our partners an edge. We drive confident decisions and growth in regulated and high-growth sectors. We’ve helped ambitious brands grow faster, smarter, and globally.

The Role

Our Rewards Commercial team is growing! We’re looking for an Account Manager to join our team in London.

In this role you will own half of our Rewards merchant portfolio across Cashback and Custard, keeping every partner healthy, renegotiating terms upward and turning existing accounts into our biggest growth lever.

Key Responsibilities

• Own a portfolio of Cashback and Custard merchant partners end to end, from onboarding through to quarterly commercial reviews

• Grow revenue within existing accounts through rate renegotiations, upsell deals and expansion into new offer types and spend commitments

• Build early warning into the portfolio: track account health, spot churn risk before it lands and act on it

• Activate new partners brought in by our Business Development team, getting them live and performing within agreed timelines

• Keep account and pipeline hygiene tight, so every relationship has a plan, a next step and a clear commercial target

About You

• Three to five years in account management or commercial roles in affiliate, cashback, loyalty or performance marketing

• A track record of growing revenue within a portfolio, not just maintaining it

• Fluent in CPA, revenue share and hybrid deal structures, and confident renegotiating them

• Organised and proactive, with a systematic approach to staying ahead of your accounts

• Comfortable working with performance data to diagnose account health and spot risk early

• You thrive when working as part of a team

• Comfortable in a fast-paced environment

• Have excellent written and verbal English skills

• Last but not least, you’ll have no ego!

What You’ll Get

• Private Health Care (Bupa)

• Hybrid Working (3 days in office)

• Travel Insurance

• Competitive Base Salary

• Company Bonus Scheme

• Paid for AI Subscription (Claude / ChatGPT / Gemini)

• Market-Leading Training Programme

• Recognition & Reward Scheme

• Annual Company Conference

• Regular Happy Hours & Team Lunches

• Free Coffee, Drinks & Snacks

What’s the next step?

Our hiring process ensures we're recruiting the right people for the role. We ensure that people are as suitable for us as we are for them.

If you like the sound of what we're all about at Quantum and want to join a team where you can make an impact, please apply or contact us at -----

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Data, Reporting & Analytics Lead, Global Business Services

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 41,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

As the GBS Data, Reporting & Analytics Lead (DRnA), you will own the data and analytics capabilities across GBS, driving accurate, user-friendly reporting and advanced analytics that support data-driven decision-making.

You will be accountable for the GBS data landscape, data quality and reporting governance, including KPI/SLA definitions, reporting standards, demand prioritisation and the continuous improvement roadmap. Working closely with Genpact, GBS Global Process Owners, Business Partners and operational tower leads, you will ensure data is accurate, transparent and delivered on time.

The role will translate operational data into actionable insights, helping GBS leadership identify performance trends, risks and improvement opportunities. You will also drive continuous improvement through technology, automation and enhanced analytical capabilities.

As IVC Evidensia continues its transformation, you will play a key role in shaping and evolving the GBS data landscape, tools and resources. This is an excellent opportunity for a technically strong and analytical leader to make a significant impact on GBS performance and strategic decision-making.

Key Accountabilities/Responsibilities:

Experience/Qualifications:

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

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At ONI, we are driven by a profound mission: to propel scientific discovery and combat diseases by granting everyone the ability to visualize, comprehend, and share the intricate microscopic details of life. Our revolutionary Nanoimager and Aplo Platform stand at the forefront of advancing cellular studies on a molecular level, making substantial contributions to the evolution of scientific knowledge. 

We’re looking for a product manager to own our kits and workflows, including EV Profiler and LNP Profiler, now that the concept is proven. You’ll make sure sample preparation, fluid handling, imaging, analysis and reporting software work together as one system, and your responsibility is the complete customer experience, from sample to scientifically meaningful result. The job is making that system rock solid: hardening what’s already on the market, making sure it works the same way at every site, and getting more customers on it without support load growing at the same rate. 

As part of the Product team, you’ll own the product management of our kits and end-to-end workflows, including the Discovery Kit, EV Profiler and LNP Profiler and their future revisions. You will ensure these work together with automated sample preparation and fluid handling, imaging, analysis and reporting software to deliver reliable, reproducible and intuitive solutions for our customers.  

The initial products have launched, and the work now is making them dependable, repeatable, and scalable for our customers. You’ll create clarity and momentum for the R&D teams by understanding which problems matter, turning customer and market evidence into priorities, and removing barriers to delivering a coherent solution. You’ll grow adoption to routine use across many sites, including bioprocessing and QC settings where results must be reproducible and defensible, and you’ll work with Marketing on positioning and the product story as the portfolio evolves. You will play a critical role in bringing these quality improvements to the market and ensuring that current and future kits maintain their quality over time, and you’ll help define the roadmap for next iterations of existing and future kits and workflows. As a product manager, you’ll be the connective tissue between software, hardware, bioware, support, and the field, acting as the voice of the customer to help internal teams better understand our customers’ needs and problems.  

The role is ideal for a technically curious, commercially aware individual who loves getting hands-on with products, takes ownership of outcomes and thrives on complex, cross-functional challenges. You will work broadly across our platform and alongside US colleagues; the position is based in Oxford and involves occasional travel to customers and our US team (typically 10-20%). 

• Understand scientists and their complete workflows first-hand. Work with customers and field teams, study usage and support data, and synthesize their sometimes conflicting inputs into the problems worth solving. 

• Drive evidence-led product direction and priorities across our solutions with R&D and commercial leaders, balancing customer outcomes, differentiation, adoption, reliability, margin and technical feasibility. 

• Own the roadmap for our kits (including the Discovery Kit and the EV and LNP Profiler kits) and workflows, balancing quality, reliability, usability and new features. 

• Build and refine market and product requirements (MRD/PRD) across workflows, from sample preparation (Aplo Flow) through acquisition (Aplo Scope) to analysis (CODI), according to our Product Development Process. 

• Own validation for each kit and workflow: define acceptance criteria, performance specifications and validation plans, including reference samples and reproducibility across instruments, operators and sites. Work with R&D, who own development and verification. 

• Drive coherence across our end-to-end solutions, ensuring kits, reagents, lab automation, instruments and software evolve together rather than as disconnected products. Champion reproducibility, usability and reliable results across the complete workflow. 

• Connect R&D, operations, quality, service, field applications, sales, marketing and customers. Establish feedback loops, clear ownership and effective cross-team decisions. 

• Own pricing and packaging for our kits and workflows, balancing customer value, competitiveness and margin targets. 

• Work with Marketing throughout a product's life to shape positioning, the value proposition and the product story as the portfolio evolves, not only at launch. 

• Lead launch and release planning with R&D, Marketing and the field: set readiness criteria, make go/no-go decisions, and coordinate documentation, release notes and training for each launch or revision. 

• Create and run webinars and internal training for the field application and sales teams on new products and revisions, and keep an accurate record of what each kit, instrument and software version can deliver. 

• Track post-launch performance, including adoption, kit reorders, time to first result, reproducibility, support burden, customer feedback and commercial results, and use it to set priorities. 

• Analyze support tickets, logs and customer feedback to identify recurring failure modes, and prioritize root-cause fixes into the roadmap. 

• Work with Quality and Operations on manufacturing transfer, life cycle support and end of life, so our kits and workflows maintain quality over time. 

• A life-science background, ideally EVs, LNPs, nanoparticle characterization, imaging or biophysics. Being able to speak the language of our customers is critical. An MSc/PhD or equivalent hands-on experience is a real plus. 

• Fluency across software, instruments, laboratory workflows and multidisciplinary R&D; comfortable investigating issues hands-on and understanding how the system fits together. 

• Experience working with empowered, cross-functional development teams: knowing when to provide context, decide on a trade-off and leave the solution to specialists. 

• Product management (or product owner) experience in life-science tools or instrumentation, ideally taking something from first release to a scaled, supported product.  

• Experience planning and running launches with Marketing, R&D and the field, from development through adoption. 

• Commercial and pricing judgement: You can weigh customer value, competitiveness and margin when setting price and packaging. 

• A quality mindset: You’re comfortable writing acceptance criteria and test plans, and you think about risk, reproducibility and traceability. Exposure to a quality system (ISO 9001 or 13485) is a plus. 

• Comfort with data: logs, tickets, precision and method-comparison numbers (CVs, site to site). Evidence sets priorities, not the loudest voice. 

• The ability to lead across software, hardware, bioware, support and field without owning any of them, and to prioritize when everything feels urgent. 

• Clear writing and organization skills. Requirements, release notes and docs that other people can act on. 

• Super-resolution or single-molecule imaging experience (dSTORM, PALM, DNA-PAINT), or general microscopy experience (TIRF, widefield, confocal, spinning-disk). 

• Hands-on EV or LNP work in research, biopharma, gene therapy or drug delivery. 

• Laboratory automation, automated liquid handling, sample preparation, consumable kits, workflow integration, scientific software or data analysis. 

• Integrating instruments, software, consumables and automated lab workflows; exposure to verification, validation, quality systems or lifecycle support. 

• Commercialization, pricing, segmentation, product positioning or product marketing in technically sophisticated markets. 

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Data Enablement Officer

Help shape how Efficio uses data responsibly, securely and effectively.

We are looking for a Data Enablement Officer to establish and lead Efficio’s data governance framework, helping us protect client data while enabling its responsible use across our services, analytics, products and AI capabilities.

This is a highly visible role at the intersection of data, technology, AI, risk and client delivery. You will work across the business to turn complex contractual, regulatory, privacy and security requirements into practical guidance that enables teams to innovate with confidence.

Initially, the role will have a strong advisory and enablement focus: helping teams understand client requirements, assess new uses of data and make proportionate, risk-based decisions. As our governance model matures, the role is expected to take greater ownership of the framework and delegated authority for lower-risk decisions.

What you'll be doing

Establish our data governance framework

You will assess our current data-handling practices and develop a practical, scalable governance framework covering the lifecycle of client data – from collection and classification through to access, use, sharing, storage, retention and secure deletion.

You will develop and maintain policies and standards covering areas including:

• Client data handling and classification

• Data reuse and fair usage

• Use of client data within Efficio products

• Use of data with AI tools, including third-party and self-hosted solutions

• Data access and security

• Retention, archiving and secure disposal

• Anonymisation and aggregation

• Third-party data sharing

• Policy exceptions and escalation

You will also help establish and maintain our information asset inventories, data flows and AI asset registers.

Enable responsible use of data and AI

A key part of the role will be helping teams determine what we can do with data, under what conditions, and with what safeguards.

You will establish a consistent approach for assessing new and changing data use cases, considering factors such as:

• Why the data was originally obtained

• Client and contractual restrictions

• Data sensitivity and classification

• The proposed use and intended recipients

• Security and access controls

• Retention requirements

• Legal, client and reputational considerations

For AI use cases, you will help define which activities are permitted, restricted, require additional review or are prohibited. This will include the use of prompts, uploaded files and connected data sources, as well as expectations around human oversight, output validation and accountability.

Govern products, platforms and technology

You will define the conditions under which client data can be stored or processed using Efficio products, SaaS platforms, cloud services and AI tools.

Working closely with Technology, Information Security, Legal and Privacy teams, you will assess areas including:

• Data residency and international transfers

• Encryption, access controls and logging

• Supplier and subcontractor access

• Data retention, backups and deletion

• Exit and data-export arrangements

• Use of customer data for AI model training, product improvement or other secondary purposes

You will help ensure that unapproved platforms are not used for client data without appropriate assessment and documented approval.

Support new solutions and innovation

You will work alongside teams designing and deploying new data, software, analytics and AI solutions, providing governance input from an early stage.

Ahead of launch, you will help confirm that the appropriate governance, legal, privacy and security reviews have taken place and that material risks have been appropriately addressed.

Where issues remain, you will recommend practical remediation, escalation or, where necessary, a delay to rollout. Acceptance of significant residual risk will remain with the appropriate executive or governance committee.

Build governance that works in practice

This role isn't simply about writing policies. We want to create a governance model that teams can understand and use.

You will help develop:

• A clear data governance operating model and decision-rights framework

• Practical data, AI, security, reuse and retention policies

• Data and AI use-case assessment processes

• Risk-classification and escalation models

• Policy exception processes and decision registers

• Product and AI platform assessment standards

• Solution launch-readiness checklists

• Training, guidance and supporting materials

• Governance reporting for senior leadership and relevant committees

You will coordinate, advise and constructively challenge stakeholders across the organisation while recognising that responsibility for managing data risk is shared across business owners, data owners, Legal and Privacy, Information Security, Technology and senior governance forums.

Client engagement

This will also be an important client-facing role.

You will participate in client discussions where required, confidently explaining Efficio's approach to data governance, security and responsible data use.

You should be comfortable responding to questions about how client data is accessed, used, stored, shared, retained and protected, translating technical or governance concepts into clear, credible explanations for different audiences.

What we're looking for

We are looking for someone with experience across one or more of the following areas:

• Data governance or data management

• Data privacy

• Information security

• Technology or operational risk

• AI governance or responsible AI

You will also bring a practical understanding of modern technology environments, including SaaS, cloud, analytics and AI platforms.

You'll be someone who can operate comfortably between policy and practice – able to understand complex requirements while recognising the commercial and operational realities of a consulting and technology-enabled business.

In particular, you will be able to:

• Translate complex regulatory, contractual and security requirements into practical business guidance

• Apply proportionate, risk-based judgement rather than relying on a purely rules-based approach

• Influence and challenge senior stakeholders constructively

• Work effectively across Technology, Security, Legal, Privacy and business teams

• Balance commercial objectives and innovation with appropriate governance

• Communicate confidently with clients and senior internal stakeholders

• Build processes and frameworks that are robust without creating unnecessary bureaucracy

• Navigate emerging areas where the answer may not always be immediately clear

What success looks like

Success in this role will mean that teams understand how to use data appropriately rather than simply being told what they cannot do.

We will look at measures including adoption of priority policies, review turnaround times, reduction in unapproved tool usage, effective management of exceptions, quality of governance reporting, stakeholder feedback and a reduction in recurring governance issues.

Ultimately, the role will be judged on its ability to achieve both sides of our data ambition: protecting our clients and Efficio while enabling appropriate, secure and innovative use of data and AI.

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As our Regional Operations Manager, you’ll be responsible for leading, coordinating, and delivering commissioning and technical operations across multiple projects within their assigned regions in mainland Europe.

You will ensure that all technical, operational, and delivery activities are executed safely, efficiently, consistently, and in line with company standards, contractual requirements, and client expectations.

You will provide technical authority, operational leadership, and oversight of site-based teams, acting as the primary link between regional project delivery and senior management.

It is essential that you have the flexibility to travel into Europe every week or ideally you will be already based in Europe with the flexibility to travel around EU without restrictions.

Key Areas of Responsibility

Technical Leadership

• Provide technical leadership, direction, and oversight to all site-based commissioning and operations teams within the region.
• Act as the senior technical authority for commissioning activities on assigned projects.
• Set and enforce technical standards, methodologies, and best practices across all sites.
• Lead by example through active participation in technical discussions, troubleshooting, and decision-making.
• Support site teams in resolving complex commissioning, integration, and performance issues.

Project and Operational Management

• Work closely with Project Managers and key stakeholders to define project scope, milestones, and deliverables.
• Develop, monitor, and maintain regional delivery plans, schedules, and resource forecasts.
• Ensure projects are delivered in line with contractual, technical, and commercial requirements.
• Oversee progress, risks, and constraints, implementing corrective actions where required.
• Ensure consistency of execution and reporting across all projects in the region.

Technical Governance and Quality

• Ensure that all commissioning activities comply with company procedures, industry standards, and client requirements.
• Review, approve, and contribute to technical documentation, including test procedures, commissioning plans, reports, and handover documentation.
• Ensure technical risks are identified, managed, and mitigated.
• Support audits, quality reviews, and lessons-learned activities across the region.

Client and Stakeholder Engagement

• Act as a senior technical and operational point of contact for clients within the region.
• Understand client technical requirements and ensure they are incorporated into project delivery.
• Provide clear, accurate, and timely communication on progress, risks, and technical matters.
• Manage client expectations and contribute to maintaining high levels of client satisfaction.
• Support the resolution of client issues and escalation of major concerns.

Continuous Improvement and Industry Awareness

• Stay informed of industry trends, emerging technologies, and commissioning best practices.
• Drive improvements in tools, processes, and methodologies across the region.
• Support the development and refinement of company technical and operational standards

Health, Safety and Compliance

• Ensure that all operations are carried out in compliance with health, safety, environmental, and company policies.
• Promote a strong safety culture across all sites.
• Ensure that risks are assessed and controlled before and during all site activities.

This outlines the principal responsibilities and accountabilities of the role. It is not intended to be exhaustive, and the post holder may be required to undertake other duties commensurate with the level of responsibility and within their competence to support the wider organisation.

Education

• Bachelor’s degree or equivalent in Electrical, Mechanical, Building Services, or related engineering discipline.
• Postgraduate qualification in Engineering or Project / Operations Management is desirable.
• Formal training or certification in data centre or mission-critical commissioning, project management, and health & safety is desirable.

Skills and Experience (Data Centre Commissioning)

• Strong technical knowledge of mission-critical data centre systems, including electrical power, mechanical cooling, controls, and integrated systems.
• Proven experience leading data centre commissioning activities, including Level 1–5 commissioning and Integrated Systems Testing (IST).
• Sound understanding of redundancy, resilience, and maintainability concepts (N, N+1, 2N).
• Ability to review, approve, and author commissioning plans, test procedures, and handover documentation.
• Experience managing commissioning activities in live or operational data centre environments.
• Knowledge of relevant data centre standards and frameworks (e.g. Tier concepts, EN 50600, TIA-942).
• Strong leadership and coordination skills across multi-disciplinary teams and multiple sites.
• Effective communication skills with clients, contractors, and internal stakeholders.
• Structured approach to risk management, technical problem-solving, and decision making.

Why Join Global Commissioning?

• Work on large-scale, high-profile data centre projects across Europe
• Take a senior leadership role in a growing specialist organisation
• Contribute to the development of commissioning standards and best practice
• Join a collaborative and technically driven team environment
• Due to frequent travel across Europe, the role is open to candidates based anywhere in the UK, preferably near a major UK international airport.

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US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.

We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.* 

And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you.

Our work this year is simplifying our web + mobile apps and main marketing page. We've partnered with a world-class design agency to produce Brand Guidelines as part of a significant rebrand investment. Product Design will build out new components across web, mobile, and marketing pages in support of a range of product and company initiatives.

We're looking for experienced ICs to to own and elevate our design quality bar and culture, drive new components, and take end-to-end ownership of the marketing page, web app, or ongoing core features. 6+ YOE in consumer tech, a track record of shipping at scale, and a strong point of view on mindful design and efficient EPD process.

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The role

We are looking for a Director Product Manager to advance our identity resolution capabilities and build future-proof identity and activation solutions. You will own product strategy and roadmap across both identity and activation, bring a clear point of view on where the market is heading, and turn that into products customers want to buy.

This is a senior role for someone who can operate at two altitudes. You set direction and vision, and you are also hands-on: close to customers, close to engineering, and comfortable making the calls on what gets built and in what order. You will play a meaningful part in expanding our client base, which means you understand the market, the buyers, and what it takes to win them.

• Own the product vision and roadmap for identity resolution and activation, and make the prioritization calls that keep the team focused on what matters most.

• Advance our identity resolution product: graph building and enrichment, cross-device and cross-identifier linking, and interoperability.

• Own the activation side with equal weight: audience activation, data orchestration, and delivery across a broad and growing set of destinations, including platforms and DSPs, in cloud-native environments.

• Develop a clear understanding of the market and competitive landscape, and translate it into product positioning and roadmap decisions that expand the client base.

• Partner directly with customers and commercial teams to understand what they need, and translate commercial requirements into clear, buildable specifications for engineering.

• Work hands-on with engineering day to day to deliver, unblock decisions quickly, and keep the roadmap moving.

• Own privacy and data governance considerations across the product, so that identity and activation are built to a privacy-first standard from the start.

• Define the success metrics for the products you own, and use them to guide investment and iteration.

• Significant product management experience in AdTech, MarTech, or B2B data platforms, with a track record of owning products end to end.

• Deep domain expertise in identity resolution and device/identity graphs: how graphs are built, enriched, maintained, and measured.

• Strong experience in the activation and data movement domain: audience activation, destination integrations, and cloud-native or composable data architectures.

• A clear, informed point of view on where the identity and activation market is heading, and the commercial judgment to know which customers and use cases to build for.

• A demonstrated record of helping expand a product's customer base, ideally with platforms, DSPs, media networks, or similar AdTech customers.

• Proven ability to work directly with customers and commercial teams and translate their requirements into specifications engineering can build against without a long back-and-forth.

• Hands-on delivery experience: writing specs, prioritizing ruthlessly, and shipping alongside engineering in a fast-moving environment.

• Comfort setting direction and operating with ambiguity in an early-stage environment.

• Working knowledge of the privacy and consent landscape and how it shapes data products.

• Curiosity about how AI is changing product configuration, data discovery, and activation workflows.

• Bachelor's degree or equivalent professional experience.

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Position Overview

SLC is a flexibly deployed environment for SAS language development and execution. SLC runs programs written in the SAS language, but it also supports Python, R, and SQL. It allows combining code written in any of these languages making it the perfect way to facilitate major modernization projects as well as maintain libraries of SAS language programs at reduced cost.

We are seeking a technical consultant to support account executives in all phases of the sales process.

Why Us?

At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!

Our Commitment to Equity and Inclusion

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Compensation & Benefits

The salary range for this position is £96,600 to £193,800 with 30% of this being comprised of an annual incentive target (100% achievement). The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/

Siemens Software. Transform the Everyday

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WHAT'S THE ROLE?

We’re looking for a Senior Game Designer to join our team and bring their expertise in game design to help create engaging, player first experiences for our creative management simulation titles. 

As a Senior Game Designer, you will take ownership of significant game features, and work collaboratively with other disciplines to turn great ideas into compelling experiences that players love. 

WHAT WE CAN OFFER YOU

You will work with talented and passionate people to support, develop or publish our sophisticated and enduring games, in a creative, collaborative and inclusive environment. We love what we do, and we work hard to provide outstanding experiences for our players. 

Wellbeing is a big focus at Frontier, and we are continually evolving how we can support our people. We encourage a healthy work/life balance and provide a range of wellbeing activities, initiatives and sessions to support both mental and physical health.  

We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events. 

We strive to create an environment where everyone can fully demonstrate their capability and potential. If you therefore need any reasonable adjustments to support you during the recruitment process, please speak to your Talent Acquisition representative.  

For queries, please email: -----

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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Executive DACH (Swiss German-speaking) / (German + French-speaking) based in United Kingdom.

Help ambitious Swiss businesses expand internationally by removing the complexities of cross-border hiring and workforce management. As an Account Executive, you will own the full B2B sales cycle, from prospecting and discovery to negotiation, closing, and successful customer onboarding. You will advise founders, HR leaders, and other decision-makers on workforce solutions that enable them to hire talent across borders compliantly. Working in a remote-first, international sales team, you will build a strong pipeline, develop strategic relationships, and turn complex business challenges into commercial opportunities. This role is designed for a results-driven sales professional who combines consultative selling with proactive outbound prospecting and confident deal management. You will have the autonomy to manage your territory, exceed ambitious sales targets, and contribute to the growth of a globally connected business.

Take ownership of the complete sales process across assigned Swiss accounts, building a strong pipeline and helping companies understand the value of international workforce solutions. Work closely with prospects and internal sales colleagues to identify business needs, navigate complex buying processes, and consistently achieve commercial objectives.

• Manage the full sales cycle, from initial prospecting and discovery through qualification, negotiation, closing, and successful customer onboarding.

• Develop and manage relationships with Swiss companies seeking to expand internationally and hire talent across borders.

• Conduct thorough discovery conversations to understand hiring plans, business priorities, expansion timelines, and potential compliance risks.

• Engage founders, HR leaders, and other key stakeholders, building internal champions and demonstrating the business value of proposed solutions to Finance, Legal, and executive decision-makers.

• Apply structured qualification methodologies, such as MEDDICC, to assess opportunities, prioritize qualified prospects, and maintain a healthy sales pipeline.

• Generate new business through proactive outbound activities, including cold calling, personalized outreach, and targeted prospecting around relevant business events and funding announcements.

• Collaborate with Business Development Representatives (BDRs) to identify and pursue high-value opportunities within the assigned territory.

• Maintain deal momentum through effective follow-ups, confident negotiations, and clear communication throughout the buying process.

• Use AI tools to improve prospect research, outreach quality, productivity, and sales execution.

• Maintain accurate and up-to-date CRM records, including pipeline activity, opportunity progress, and sales forecasts.

• Consistently meet or exceed sales quotas while taking accountability for individual performance and continuously improving through feedback.

• Contribute to team knowledge-sharing, collaborate with colleagues across international markets, and apply lessons learned from successful and unsuccessful deals.

Requirements:

The ideal candidate is a proactive, commercially minded sales professional with proven B2B SaaS closing experience and the confidence to engage senior decision-makers. You should combine strong discovery and qualification skills with a willingness to prospect independently, manage complex sales conversations, and deliver measurable results in a fast-paced, remote environment.

• At least 1 year of experience closing B2B SaaS deals as an Account Executive, with a demonstrated track record of meeting or exceeding sales quotas.

• Ability to substantiate sales performance with clear metrics, including quota attainment and closed-won results.

• Native-level Swiss German proficiency and business-fluent English for the Swiss German-speaking profile; alternatively, fluency in both German and French for the German- and French-speaking profile.

• Strong discovery, qualification, and consultative selling skills, with experience using methodologies such as MEDDICC.

• Confidence and persistence in outbound sales, including cold calling, personalized prospecting, and engaging busy founders and senior stakeholders.

• Ability to uncover customer needs, communicate business value, address objections, and navigate complex decision-making processes.

• Strong negotiation and closing skills, with a proactive approach to maintaining deal momentum and achieving sales targets.

• Familiarity with AI-powered tools and the ability to integrate them into daily sales workflows.

• Experience using HubSpot or a comparable CRM, with strong organizational skills and consistent data hygiene.

• Coachability, adaptability, and a willingness to seek feedback and implement improvements quickly.

• Excellent communication, relationship-building, and time-management skills in a distributed working environment.

• An existing professional network among Swiss founders or HR leaders is an advantage.

• Previous experience in HR technology, payroll, Employer of Record (EOR), or other compliance-intensive solutions is a plus.

• Additional French language skills are beneficial for engaging customers in French-speaking Switzerland.

• Creativity and resourcefulness in identifying new ways to reach decision-makers and generate qualified opportunities.

Benefits:

• Competitive compensation starting from €50,000 gross annual on-target earnings (OTE), comprising 60% base salary and 40% variable bonus, depending on location, skills, and experience.

• Fully remote working arrangement within approximately two hours of Central European Time (CET).

• WorkFlex program offering flexibility to work from different locations, subject to applicable policies.

• Dedicated Well-Being Day to rest, recharge, and support personal well-being.

• Subsidized gym memberships to support physical health and an active lifestyle.

• Training and Development Allowance to support continuous learning and professional growth.

• Annual team meetups to build relationships and strengthen collaboration across the distributed team.

• Opportunity to work with an international sales organization spanning Europe, Africa, and the Middle East.

• Collaborative, performance-oriented culture that encourages knowledge-sharing, constructive feedback, and collective success.

• Commitment to diversity, inclusion, and equal employment opportunities.

• Benefits may vary depending on the employee's location and applicable local regulations.

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We're looking for a Staff Frontend Engineer who operates across the full picture - someone who deeply understands how great web interfaces are built and how they perform, works autonomously, and translates that knowledge into exceptional web products and design systems.

Financial products are complex. Our users range from first-timers to power users, and the challenge of making that experience clear, fast, and trustworthy is one we take seriously. At this level, you're not just executing - you're bringing product intuition to the work, identifying where things break down, and making calls that shape the direction of what we build.

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We’re looking for a Solutions Engineer to join the Business Development team at Aave Labs, sitting at the intersection of engineering and business development. This role is critical to helping partners successfully integrate with and build on top of Aave’s infrastructure – translating commercial opportunities into clear, scalable technical solutions.

You'll work across Product, Engineering, and Business Development to develop, package, and document solutions built around Aave's earn and borrow products. This is a hands-on role focused on building reference architectures, prototypes, and integration materials that enable partners to adopt Aave's infrastructure quickly and confidently, ensuring Business Development has the technical assets they need to present clear, scalable solutions to partners.

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We're looking for a Senior React Native Engineer to build Aave App's Android and web experiences. You'll deliver secure, intuitive consumer savings journeys across platforms while working closely with design, product, backend, iOS, and protocol engineers.

This role is focused on hands-on delivery and independent ownership of defined product areas. You'll take features from technical design through release, contribute to the shared application architecture, and ensure the experience remains polished, accessible, performant, and reliable across different devices and browsers.

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We're looking for a Principal iOS Engineer to lead the iOS engineering team and shape the architecture of Aave App. You'll combine hands-on technical depth with day-to-day team leadership to deliver a secure, intuitive consumer savings experience built on blockchain infrastructure.

This role owns the technical direction for iOS, from application architecture and engineering standards to wallet security, transaction flows, performance, and release quality. You'll turn product goals into a clear roadmap, guide engineers through complex decisions, and partner closely with design, product, backend, protocol, and security teams.

Production experience integrating blockchain functionality into an iOS application is essential for this role. The successful candidate will be able to lead decisions around wallets, private keys, transaction signing, RPC interaction, and onchain state.

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We're hiring a Principal Backend Engineer to lead the engineering team behind Push, Aave Labs' regulated, non-custodial on-ramp and off-ramp.

This is a hands-on technical leadership role spanning the systems that connect banking and open-banking partners, identity and compliance controls, payment processing, blockchain settlement, customer wallets, and the applications through which customers access Push.

You'll set the technical direction for a high-stakes financial product where correctness, security, auditability, and operational resilience directly affect customer funds and regulatory obligations. Alongside designing and building critical systems, you'll provide day-to-day leadership to the engineering team, create clarity from product and regulatory requirements, and ensure the team can deliver safely at pace.

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Are you looking for a new challenge?

Fancy helping us shape the future of motor insurance?

Prima could be the place for you. 

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

🏁 Grow with us: We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you.

🌈 Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.

Think you’re a match? Apply now.

At Prima, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives.

Prima is proud to be an equal opportunity employer. Need accommodations during the process? Email us at ----- Let’s build the future of insurance, together.

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• The Senior Project Manager will independently lead an agreed portfolio of cross-functional projects supporting International growth, with a focus on new market, retailer and channel launches. The role owns integrated delivery from project definition through launch and transition into ongoing operations, bringing together Marketing, Commercial, Operations, Supply Chain, Finance, Legal, Technology and People as required.
• Working with the Enterprise Programme Director, the role will translate business priorities into achievable plans, challenge assumptions, resolve dependencies and drive decisions and actions through to completion. The remit will evolve with the portfolio and may include other cross-functional business priorities. The Enterprise Programme Director provides portfolio oversight, coaching and escalation support, with project allocation reflecting complexity, capacity and capability.

• Independently lead cross-functional projects from definition and scoping through launch, handover and closure, aligning teams around clear objectives and business outcomes.
• Develop and maintain integrated project plans covering deliverables, milestones, dependencies, resources, decision points and launch readiness criteria.
• Engage the right functions early, clarify responsibilities and secure agreement on scope, timelines, success measures and delivery commitments.
• Lead stakeholder discussions and project forums, translating complex issues into clear recommendations and securing timely decisions and follow-through.
• Challenge assumptions and assess feasibility with functional teams, identifying what must be in place to deliver the proposed plan.
• Identify and manage risks, issues and dependencies, coordinate mitigation and resolution, and escalate with clear options and recommendations where needed.
• Coordinate launch readiness across relevant functions, ensuring critical requirements are understood, tracked and addressed before launch.
• Work with Finance and functional owners to track project costs, resource needs and business case assumptions, highlighting changes and their implications.
• Provide concise, accurate reporting on progress, readiness, risks and decisions, maintaining clear documentation and an agreed source of project information.
• Partner with Global Marketing Operations and other Global teams where projects intersect with Global planning, processes or resources.
• Ensure effective transition into ongoing operations, with agreed ownership, handover documentation and follow-up on outstanding actions and success measures.
• Contribute to consistent governance and ways of working across International, capturing lessons and applying practical improvements with the Enterprise Programme Director.

• Proven experience independently leading complex, cross-functional projects involving multiple business functions and senior stakeholders.
• Experience delivering go-to-market projects, such as new market, retailer or channel launches, ideally within beauty, consumer goods or retail.
• Knowledge of the beauty industry, including consumer trends, retail channels and the commercial environment, is desirable.
• Strong project management capability, including integrated planning, risk and dependency management, governance and transition into operations.
• Ability to influence without direct authority, establish clear accountability and constructively challenge assumptions across teams.
• Confident communication and facilitation skills, with the ability to present clear recommendations and support timely decision-making.
• Commercial awareness and an understanding of how Marketing, Commercial, Supply Chain, Operations and enabling functions contribute to successful launches.
• Strong judgement and problem-solving skills, with the ability to navigate ambiguity, anticipate delivery challenges and prioritise competing demands.
• Experience working across markets, time zones and Global and regional teams, adapting delivery approaches to local requirements.
• Proficiency with project planning, reporting and collaboration tools, with a practical approach to documentation and data quality.
• Relevant project management qualifications are desirable; equivalent practical experience is welcome.

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We are looking for a Senior QA engineer to join our team, who enjoys working in a fast-paced environment. You will be working with a high calibre team to continuously develop new products/features.

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The Senior Paraplanner is the technical engine room of our advice service. You take the output of the advice engine, the fact find data, and the rest of the case context, and you make sure that when an Advisor speaks to the customer — or when a plan is released — everything is in order, suitability is clearly evidenced, and the documentation tells a coherent story.

You are the senior practitioner in the Paraplanning team, working closely with the Head of Proposition who owns the advice policy and proposition. You set the day-to-day quality bar for suitability writing, lead on the most complex cases, coaching less experienced Paraplanners, and acting as the technical bridge between the Paraplanning team, the Advisors and the engine team.

Case work and suitability

• Lead on complex cases — particularly those involving pension consolidation, drawdown and multiple pots — preparing the case before the advice is presented to the customer.

• Take the engine-generated plan and ensure the suitability report supporting it is accurate, complete and reads well for the customer — clear on objectives, recommendations, risks, costs and the rationale.

• Run pre-meeting case reviews with Advisors, flagging anything in the fact find or plan that needs attention before the customer call.

• Support Advisors during the QA review of engine-generated plans, particularly on cases flagged for a higher level of review.

Standards, templates and tooling

• Develop and maintain the suitability report templates and suitability wording required by the advice engine for each customer circumstance.   Being clear what disclosures should be generated and when these should be presented, in line with the House Rules.  Ensuring any changes or template developments are signed off by the Head of Proposition and follow governance protocols.

• Own the day-to-day quality of suitability reports against the standards set by the Head of Proposition — and feed back where standards need to evolve based on what you see in real cases.

• Work with the Head of Proposition and the Advisor Management System product team on improvements to workflows, fact find prompts, and the way evidence is captured and surfaced.

• Translate findings from QA, audit and compliance monitoring into Paraplanner team training and case-level coaching.

Team leadership

• Coach and develop less experienced Paraplanners — running case studies, providing feedback on suitability reports, and supporting their progression and qualifications.

• Set the bar for what good paraplanning looks like in a digital-first model — this is new territory and you'll help define it.

• Triage work into the Paraplanner team alongside the Head of Proposition, balancing case complexity against SLAs and capacity.

Working across the service

• Contribute to advice policy and House Rules discussions — bringing the paraplanner's eye on what is clear, fair and not misleading for the customer.

• Support Risk & Compliance on monitoring activities, root cause analysis and remediation, recognising that paraplanning acts as a first-line risk control in our model.

• Be the go-to technical voice for Money Guides and Financial Advisers on complex queries, helping them stay clearly on the right side of the guidance/advice boundary.

Essential

• Substantial paraplanning experience in a regulated advice firm, ideally including pension consolidation and drawdown cases.

• Diploma in Regulated Financial Planning (Level 4), with appetite to keep building qualifications.

• Strong technical knowledge of UK pensions, ISAs, investment products, and the tax treatment of each.

• A genuinely high bar for written quality — your suitability reports should be the kind that customers can read and understand.

• Experience coaching, mentoring or leading other paraplanners.

• Comfortable working with structured data, advice software and a digital case file — this is not a paper-based practice.

Desirable

• AF7 or equivalent advanced pension qualifications.

• Chartered or working towards Chartered status.

• Experience of contribution to or owning templates, checklists or advice logic in a scaled-advice or robo environment.

• Opportunity to join a fast-growing, award-winning and super ambitious company

• Work with a friendly team of highly motivated individuals

• Be in an environment where you are listened to and can actually have an impact

• Thriving collaborative and inclusive company culture

• Company pension scheme

• Company bonus scheme

• Home office furniture allowance

• Personal Annual Learning and Development budget

• Private Medical Insurance

• Health Cash Plan – cashback on everyday healthcare like dental and opticians

• Cycle to work scheme – spread the cost of a new bike and accessories

• CycleSaver – save on bike-share subscriptions and have a more sustainable commute

• Wellhub subscription to a variety of gyms and wellbeing apps

• Enhanced parental pay & leave
• 25 days holiday + bank holidays with additional days added with length of service.
  This is a remote position

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About Moneybox:

At Moneybox, our mission is to give everyone the means to get more out of life. We’re guided by our belief that wealth isn’t about the money, it’s about the means to more: more freedom, opportunities, possibilities, and peace of mind.

Moneybox is an award-winning wealth management platform, helping nearly two million people build wealth throughout their lives, whether they're saving and investing, buying their first home, or planning for retirement.

And now Moneybox is building the means to help more people in more ways - through personal financial advice. We believe that great advice should be available to everyone, at every stage of life, and that technology can help us deliver it with the care, clarity and accountability people deserve.

We're building a new kind of advice service from the ground up, and the people who join us now will help shape how millions of people plan for their future.

The Senior Financial Advisor is one of the most experienced practitioners in the advice team. You are the technical anchor for complex cases — particularly pension consolidation and drawdown — and you carry significant accountability for the quality and suitability of advice we deliver to customers.

You will work alongside the Advice Engine rather than replacing it: the engine generates the plan, and you ensure it is right for the customer. You will also play a leading role in shaping the House Rules that govern advice outputs.  You will coach less experienced Advisers and Money Guides, and be the senior point of escalation for the team to deliver good advice outcomes.  You may have line manager responsibility for a team of Financial Advisers.

Customer-facing advice

• Running video consultations, collecting information & establishing customer goals, walking customers through their plan, answering questions and helping them feel confident about their next steps.

• Handle the most complex escalations from the support team — vulnerable customers, customers with multiple pension pots, customers where suitability needs to be carefully assessed, and customers who need to be off-boarded with care.

• Make final calls on whether a customer should be off-ramped from the service, documenting the rationale clearly and ensuring the customer leaves the interaction with a good outcome and a clear next step.

• Respond to customers flagged as insistent, doing the right thing for the customer while protecting them and the firm.

Quality assurance and oversight

• Review engine-generated plans against our suitability standards within the agreed SLAs, signing off plans for release.

• Review flagged customer cases before their plan is released, deciding whether to further fact find, off-ramp or release the plan.

• Carry out QA checks on advice given and calls delivered by other Advisors and on customer interactions handled by the support team, feeding findings into the T&C scheme.

• Own a portfolio of QA themes (e.g. drawdown suitability, vulnerable customer handling) and report findings into governance forums.

Shaping the service

• Provide expert input into the House Rules — the restrictions and parameters that govern what the advice engine can and cannot recommend.

• Work with the Risk & Compliance team on stress testing the advice model, including operational and technological stresses, not just market scenarios.

• Partner with Product on improvements to the fact find, suitability report and Advisor Management System based on what you see in real customer cases.

• Contribute to compliance monitoring activities and represent the advice team in governance and audit meetings as required.

Leadership and development

• Act as the senior technical reference point for Advisors, Paraplanners and Money Guides — the person the team turns to on hard cases.

• Coach and develop less experienced Advisers, including supporting their T&C progression, observing customer calls and providing structured feedback.

• In specific circumstances, the role will include direct line management of 1 or more Financial advisers

• Help shape recruitment, onboarding and ongoing competence frameworks as the team scales.

Essential

• Diploma in Regulated Financial Planning (QCF Level 4) or equivalent, with significant additional qualifications in pensions — (AF7) or equivalent is required given the drawdown remit.

• Substantial post-qualification experience as a regulated advisor, with a strong track record of delivering retirement and at-retirement advice.

• Deep technical knowledge of UK pensions, drawdown, tax-free cash sequencing, ISAs and the tax treatment of investments and pensions.

• Demonstrable experience of QA, file checking or T&C supervision — you've reviewed other people's advice and can articulate what good looks like.

• Comfortable operating in a restricted advice environment and explaining the boundary between advice and guidance clearly to customers and colleagues.

• Fluent with the Consumer Duty regime and able to evidence good customer outcomes in your day-to-day work.

Desirable

• Chartered or working towards Chartered Financial Planner status.

• Experience working in or alongside an automated or robo-advice environment, or in a hybrid advice service.

• Experience contributing to House Rules, advice models or other forms of advice logic.

• Opportunity to join a fast-growing, award-winning and super ambitious company

• Work with a friendly team of highly motivated individuals

• Be in an environment where you are listened to and can actually have an impact

• Thriving collaborative and inclusive company culture

• Company pension scheme

• Company bonus scheme

• Home office furniture allowance

• Personal Annual Learning and Development budget

• Private Medical Insurance

• Health Cash Plan – cashback on everyday healthcare like dental and opticians

• Cycle to work scheme – spread the cost of a new bike and accessories

• CycleSaver – save on bike-share subscriptions and have a more sustainable commute

• Wellhub subscription to a variety of gyms and wellbeing apps

• Enhanced parental pay & leave

• 25 days holiday + bank holidays with additional days added with length of service.

  This is a remote position

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We’re looking for a Senior Data Engineer to join our Data Engineering team and play a key role in shaping how data moves through Moneybox.

Working closely with our Data Engineering lead, you’ll act as a senior technical partner and take significant ownership of our data platform, architecture and engineering standards. This is a hands-on role, but one with broad influence across Engineering and Insight.

You’ll need to be comfortable operating with a high degree of autonomy, making pragmatic technical decisions and taking ownership from problem definition through to production.

You don’t need to have worked with every technology we use, but we expect you to have strong experience with comparable technologies and the ability to learn quickly.

Essential

Desirable

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About Moneybox:

At Moneybox, our mission is to give everyone the means to get more out of life. We’re guided by our belief that wealth isn’t about the money, it’s about the means to more: more freedom, opportunities, possibilities, and peace of mind.

Moneybox is an award-winning wealth management platform, helping nearly two million people build wealth throughout their lives, whether they're saving and investing, buying their first home, or planning for retirement.

And now Moneybox is building the means to help more people in more ways - through personal financial advice. We believe that great advice should be available to everyone, at every stage of life, and that technology can help us deliver it with the care, clarity and accountability people deserve.

We're building a new kind of advice service from the ground up, and the people who join us now will help shape how millions of people plan for their future.

The Senior Coaching & Advice Service Manager leads Moneybox's team of Financial Coaches and Advice Coaches — the shared service that gives customers a human relationship alongside our digital capability, whether they're being coached through a non-advised decision or guided through our regulated advice journey.

This is a deliberately shared service. Coaches provide non-advised coaching to customers on behalf of Digital Moneybox Limited, segmented by conversation complexity and qualification level; Advice Coaches support customers through our regulated advice journey, and can flex into coaching activity based on capacity. 

You'll own the team, its competence and quality standards, and how technology — including video calls and AI — supports every customer conversation, before, during and after the call.

You will report directly to the Director of Advice, working closely with the Senior Financial Advisers and the Head of Proposition across the wider Advice leadership team.

You'll lead and grow the Coaches and Advice Coaches team end-to-end — from day-to-day people leadership and competence, through to the technology and processes that shape the customer experience they deliver.

Team leadership & competence

• Line manage the Coaches and Advice Coaches team, providing day-to-day leadership, coaching and support to a growing group of customer-facing colleagues.

• Build and own the T&C scheme for the Coaches and Advice Coaches team — training standards, sign-off criteria and record-keeping — working in partnership with the Director of Advice, who holds overall T&C oversight, so every Coach and Advice Coach is signed off for the conversations they're qualified to have.

• Design and build out development pathways and onboarding plans as the team scales, giving new joiners a fast, confident ramp and existing team members a clear route to progress.

• Manage performance against KPIs, coaching individuals and the team as a whole to consistently strong outcomes.

• Support team development plans and career conversations, including the natural progression from Financial Coach through Advice Coach towards a Financial Adviser pathway.

Customer outcomes & quality

• Own service quality across both the coaching and advice-service experience — the standards the team is held to, and how consistently they're delivered.

• Ensure the team delivers good customer outcomes consistent with Consumer Duty, across both non-advised coaching and advice-service support.

• Monitor and report against agreed SLAs and customer satisfaction scores (CSAT), identifying trends early and acting on them.

• Feed insight from customer interactions back to the wider Moneybox team — Product, Risk & Compliance, Investment and the Advice leadership team — to drive continuous improvement.

Growing the team

• Own recruitment for the Coaches and Advice Coaches team, building the pipeline and capability needed as Moneybox's coaching and advice services scale.

• Build out the Adviser & Coach Academy — a structured development and progression route from Coach to Advice Coach to Financial Adviser — so a growing share of our future Adviser recruits are homegrown from our own coaching pool.

• Forecast and plan headcount and segmentation — by qualification level and conversation complexity — against demand.

Optimising the experience with technology

• Own the end-to-end customer experience delivered by the team, and evolve it using technology — including video calls, Intercom and AI — to support customers before, during and after their conversations.

• Identify where AI and automation can improve pre-call preparation, on-call support (e.g. real-time prompts, next-best-action) and post-call follow-up, working with Product and Technology to implement them.

• Test and iterate new tools and ways of working, sharing what works — and what doesn't — with the wider team.

Essential

• Proven experience leading a customer-facing team in financial services or a similarly regulated environment.

• Track record of managing to KPIs, SLAs and customer satisfaction metrics, with a data-driven approach to improving them.

• Experience building training, competence and development frameworks for a growing team, including onboarding.

• Experience recruiting and scaling a team, including workforce planning and segmentation by skill level.

• Comfortable using technology — including video calling, CRM and AI tools — to improve customer experience, and confident identifying where new tools should be introduced.

• Level 3 certificate in Financial Services (or equivalent), or RO1 & RO4, with a genuine commitment to working towards a Level 4 qualification if not already attained.

• Strong understanding of Consumer Duty and a genuine instinct for good customer outcomes.

Desirable

• Level 4 qualification in Financial Planning (or equivalent) already attained.

• Experience operating in a digital-first advice or coaching model.

• Experience partnering with Product or Technology teams to design AI-supported customer journeys.

• Background working alongside, or within, a regulated advice team (Financial Advisers, Paraplanners).

Team leadership, coaching huddles, T&C reviews and cross-functional work with the wider Advice team.

Expect a regular cadence of 1:1s, coaching huddles and QA reviews with your team, alongside cross-functional work with Product and Technology on the tools that shape the customer experience.

• Opportunity to join a fast-growing, award-winning and super ambitious company

• Work with a friendly team of highly motivated individuals

• Be in an environment where you are listened to and can actually have an impact

• Thriving collaborative and inclusive company culture

• Company pension scheme

• Company bonus scheme

• Home office furniture allowance

• Personal Annual Learning and Development budget

• Private Medical Insurance

• Health Cash Plan – cashback on everyday healthcare like dental and opticians

• Cycle to work scheme – spread the cost of a new bike and accessories

• CycleSaver – save on bike-share subscriptions and have a more sustainable commute

• Wellhub subscription to a variety of gyms and wellbeing apps

• Enhanced parental pay & leave

• 25 days holiday + bank holidays with additional days added with length of service.

  This is a remote position

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Job Brief 

At Moneybox, our mission is to give everyone the means to get more out of life. This role will be responsible for our payments & transfers products and features. Ensuring customers can seamlessly and easily navigate and manage their payments and transfers, delivering efficiency and scale as we grow.

We’re an award-winning wealth management platform, helping over 1.5 million people build wealth throughout their lives, whether they’re saving, investing, buying their first home, or planning for the future.

In our Core Product Team, we look after the platforms, intelligence, and propositions that help every customer grow long-term wealth.

We’re guided by our belief that wealth isn’t about the money, it’s about the means to more - more freedom, opportunities, possibilities, and peace of mind.

We’re looking for a Product Manager to join our Core Product Team, helping shape how customers create, manage and execute payments and transfers. 

This role will be focused on both improving and enhancing the customer experience and ensuring our operational processes remain efficient and secure. You’ll span design & execution of new features and services, whilst experimenting with journey improvements plus building the back-end functionality and systems that support our infrastructure.

Reporting to the Head of Product for Core, you’ll work closely with Engineering, Design, Compliance, Operations, Marketing, Insight, and Customer Support to identify customer problems, shape product improvements, and deliver simple, effective, and compliant experiences.

This role would suit someone who is customer-focused, structured, analytical, and comfortable working with complex financial products. You don’t need to be a payments expert from day one, but you should be motivated to build strong domain knowledge and help customers feel more confident about navigating their finances.

Essential

Nice to have  

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We're looking for a senior Marketing Insight & Analytics Lead to join the Data & Insight team on a fixed-term basis. This role is dedicated to supporting our Marketing function, acting as the analytical and technical centre of gravity for everything from campaign measurement to martech data infrastructure.

Working closely with Marketing, Analytics Engineering, Data Engineering and Product Engineering, you'll translate the findings of our ongoing MarTech audit into clear data and measurement requirements, helping shape the technical foundations of a more sophisticated marketing analytics ecosystem.

Essential

Desirable

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Moneybox engineering serves more than 2M customers and runs a live service handling over 20M API requests a day. We have agreed a company-wide AI Platforms strategy, backed by a business case, and we are now building the team to deliver it. This is a newly created function and you will be its first hire.

The Head of AI Platforms & Deployment is a player-manager role reporting to the Engineering Director, owning both sides of that strategy: the AI Platforms capability pillars (control, monitoring and sandboxing; agentic workflow orchestration; knowledge capture) and the AI Deployment team of forward-deployed engineers who put AI to work on real business problems. You will be hands-on from day one - enabling business deployment of AI with the tools we have today - whilst also building and delivering a business-driven, multi-year AI platforms strategy and hiring and managing the team that executes it.

Why now:

• AI offers Moneybox significant opportunities, and unlocking them safely means managing the risks that come with it. The controls and capabilities that make that possible (gateways, sandboxing, guardrails, monitoring, perimeter defence) need dedicated leadership to build.
• Demand for AI-enabled business systems is real and, without a safe path, goes underground. Someone must own the graduation ladder from "works for me" to owned, reviewed business system.
• We are hosting customer-facing AI models as part of our Aurora financial guidance service. Serving these safely, securely and at scale needs a dedicated engineering owner.
• We need to evolve our current Claude, Gemini and other frontier LLM deployments into a coherent, safe and effective strategic deployment platform.

Own the AI platform strategy. Risk management, horizon scanning, supplier selection and vendor management, business case ownership, and benefits realisation through a coherent, business-driven delivery roadmap that is trusted by stakeholders across Moneybox.

Build and lead the AI Deployment team. Hire, line-manage and set the engagement priorities and delivery standards for a team of forward-deployed AI engineers, working alongside embedded specialists while we hire. Grow into managing both the platform and deployment sub-teams as the function expands.

Own perimeter safety in an AI-native world. Set and own our defensive AI strategy, with execution carried out in collaboration with Tech Ops. Our Principal Cloud Architect, who owns overall cloud strategy, is a key partner.

Own AI platforms and costs. Harnesses, tooling, cost management, forecasting and optimisation (including usage-based pricing shifts), and the staff access model. This includes:

Own model hosting and scaling. Hosting and scaling for AI and model workloads, including the customer-facing models behind our Aurora financial guidance service, with execution in collaboration with Tech Ops. Model safety and performance for customer-facing AI is shared with our Decisioning and Data Science teams: they own what happens inside the model, you own everything surrounding it.

Enable the do-ers. Give departments a working answer for using AI today - clear guardrails on what is allowed now and fast risk assessment rather than blanket restriction - and make sure demand arrives through the front door.

This role is explicitly not ML model development or data science, general cloud infrastructure ownership, or general engineering delivery - although our squads and engineering leads are customers of the platforms you build.

Essential

Desirable

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Moneybox serves more than 2M customers and runs a live service handling over 20M API requests a day. We have agreed a company-wide AI Platforms strategy and are building a new AI Deployment team to deliver on it. This is the first of several Senior AI Deployment Engineer hires, reporting to the Head of AI Platforms & Deployment.

You will be a forward-deployed senior engineer who unlocks AI-driven solutions to business problems: an expert in deploying AI and using it safely, not an ML modeller. The work is mainly Python across the modern AI engineering stack - harness engineering, skills and tool building, agent workflows and orchestration, agent hosting and sandboxing, guardrails, evals, RAG and context engineering, and tokenomics (cost, latency, model selection). Production-grade LLM system experience is the core requirement.

You will work on three types of project:

• Departmental engagements. Embed with departments to AI-enable tasks and processes in a more sophisticated way than "just ask Claude" - for example, Python pipelines where one step is an LLM API call - delivering real incremental value with each engagement and transforming working patterns into load-bearing, AI-enabled business processes.
• Customer-facing AI deployment. Deploy and integrate AI components built by our ML and Decisioning teams into production: the engineering implementation layer between a working model and a live customer feature.
• AI platform capabilities. Work with the AI Platforms team to turn engagement patterns into safe, increasingly self-serve company-wide tooling.

Departments across Moneybox are already building AI tools themselves - we want to provide them with a safe path to load-bearing use at scale. This role catches that demand and matures it properly.

In your first three months we expect your first departmental engagements to be selected on feasibility and delivered with measurable business value - time saved, cost avoided, risk removed - and at least one ML-built capability deployed to production with proper evals, monitoring and cost controls.

This role is explicitly not ML model training or data science, and it is not a chatbot-prompting generalist: this is production software engineering with AI at its core.

Essential

Desirable

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Being a Director at Moneybox doesn’t just mean you own and manage your function, it means you play a vital role in helping define company strategy through cross-functional steering committees, quarterly planning meetings, and management committees. Moneybox has thrived owing to its strong culture; as a Director, you are core in helping maintain this culture through living and promoting the Moneybox values.

The role is a trusted advisor to the VP Finance, but also has direct exposure to our Chief Executive Officers and Chief Operating Officer. You’re expected to deliver in the role:

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Job Brief

We’re looking for a Data Product & Analytics Engineering Senior Manager to join the Data & Insight team on a permanent basis. This role is dedicated to lead a team of four Analytics Engineers and own the roadmap for the development of our analytical data products. 

You will be responsible for identifying, shaping and prioritising the data capabilities we need, orchestrating their delivery across multiple teams, and leading the Analytics Engineers who will design and implement them. This role combines Data Product Management, Analytics Engineering leadership and data architecture. 

Lead the Analytics Engineering team 

Own the Analytics Engineering roadmap.  

Own data products end-to-end.   

Essential

If you meet most but not all of the above, we’d still encourage you to apply. 

Desirable

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Purpose of the Role 

Motortech AI is growing across dealer groups, OEM programmes and international markets. The business does not yet have a formal presales function or established presales structure. This role provides dedicated customer-facing sales and technical support while helping the business introduce practical, consistent and repeatable ways of working.

The Solutions Consultant works closely with sales, product, implementation and senior technical colleagues to support customer discovery, product demonstrations, solution discussions and proposal development. The role combines commercial awareness with practical technical knowledge, helping customers understand how AIME can address their needs while ensuring requirements, assumptions, risks and dependencies are captured clearly.

The role will help develop early presales templates, materials and working practices through hands-on experience. Accountability for overall presales strategy, complex architecture decisions and high-risk commercial decisions remains with senior leadership and relevant specialists. The Solutions Consultant is expected to manage assigned activities with appropriate autonomy, use emerging standards and previous examples wherever possible, and escalate unfamiliar, strategic or technically complex matters promptly.

•  Support qualified sales opportunities by participating in customer meetings, discovery sessions, solution discussions and follow-up activities.

•  Conduct structured discovery to gather customer objectives, business requirements, technical requirements, operational constraints, integration needs and success criteria.

•  Prepare and deliver product demonstrations that connect AIME capabilities to the customer’s business and operational priorities.

•  Work with sales colleagues to understand opportunity context, qualification information, stakeholders and agreed next steps, and complete assigned presales actions within agreed timescales.

•  Translate customer requirements into clear presales outputs, including discovery summaries, solution descriptions, proposals, integration assessments, scope inputs, presentations and RFP responses.

•  Explain product capabilities, APIs, data flows and standard integration approaches clearly to technical and non-technical stakeholders.

•  Assess standard and moderately complex integration requirements using available product information, technical documentation, prior examples and guidance from specialists.

•  Identify technical, delivery or commercial risks and escalate novel integrations, strategic OEM requirements or material areas of uncertainty to the appropriate senior colleague.

•  Respond to routine technical questions and common customer objections using product knowledge and agreed messaging, seeking specialist support where required.

•  Maintain accurate records of customer requirements, decisions, risks, actions, assumptions and technical dependencies throughout the sales cycle.

•  Prepare structured handover documentation for implementation, including agreed scope, requirements, stakeholders, open questions and dependencies, and support the transition at contract signature.

•  Help establish practical presales foundations by contributing to discovery templates, demo materials, proposal content, FAQs, integration guidance, handover checklists and objection-handling resources.

•  Test and refine emerging presales materials through use, capture lessons learned and recommend straightforward improvements to senior stakeholders.

•  Share recurring customer requirements, integration themes, product gaps and sales feedback with product, implementation and technical colleagues.

•  Build and maintain knowledge of AIME, relevant Keyloop products, customer environments, automotive retail processes and the technologies used in the role.

•  Relevant experience in a customer-facing B2B SaaS, software or technology environment, ideally involving solutions consulting, technical sales, sales engineering, implementation, customer success or technical account management.

•  Experience supporting sales opportunities through customer discovery, product demonstrations, technical discussions, workshops, proposal development or solution scoping.

•  Practical understanding of APIs, software integrations, data flows and common enterprise systems such as CRM, DMS or ERP platforms.

•  Experience gathering, documenting and translating customer business and technical requirements into clear outputs for commercial and technical audiences.

•  Understanding of the stages of a B2B sales cycle and the contribution presales activity makes to customer evaluation and opportunity progression.

•  Experience communicating with commercial, operational and technical stakeholders and adjusting the level of detail to suit the audience.

•  Experience working in an environment where processes, templates or ways of working are developing, with evidence of contributing practical improvements.

•  Experience using CRM, presentation, demonstration or sales-enablement tools is desirable.

•  Experience in automotive technology, dealer systems, OEMs, franchise groups or automotive retail would be advantageous but is not essential.

•  Customer-focused and commercially aware, with the ability to connect customer needs to relevant product value.

•  Confident in preparing and delivering product demonstrations, solution presentations and structured discovery conversations.

•  Able to explain technical concepts clearly to non-technical audiences and translate business requirements for technical colleagues.

•  Sound technical judgement when reviewing standard integration requirements, technical documentation and previous solution examples.

•  Able to solve straightforward and moderately complex presales problems using experience, established methods and guidance, while recognising when escalation is required.

•  Strong written communication, including discovery summaries, proposals, solution descriptions, RFP responses and handover documentation.

•  Well organised, with the ability to manage several assigned opportunities, actions and deadlines while maintaining accuracy and context.

•  Collaborative and comfortable working across sales, product, implementation and technical teams in an evolving environment.

•  Practical and improvement-focused, with the ability to help create useful templates and materials without assuming ownership of overall functional strategy.

•  Curious and adaptable, with a commitment to developing product, industry, sales and technical knowledge.

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As a Senior Software Engineer, you'll be at the heart of product development and delivery. Building customer-facing AI agents that drive our platforms and creating omnichannel communication experiences that puts agentic conversations in the hands of consumers.

You'll work across the full stack, from backend services and agent orchestration logic to the interfaces customers experience. You’ll play a hands-on role in defining how we architect and scale our platform using cloud technologies and you'll be working close to the cutting edge of agentic AI, designing agents that reason, take action, and handle complex, multi-step interactions.

● Design, build, and iterate on customer-facing AI agents using Python and Node.js, including orchestration, tool use, memory, and conversation logic.

● Contribute to backend services using NestJS, and PostgreSQL, and Vector databases with a focus on reliability, maintainability, and scale.

● Help develop our omnichannel platform that enables seamless conversations across multiple communication channels (web, messaging, voice, and beyond).

● Collaborate closely with product, design, and data teams to shape what agents do and how they work.

● Define technical patterns and best practices as we scale our agentic systems globally.

● Participate in code reviews and contribute to a culture of thoughtful, high-quality engineering.

● Strong professional experience with TypeScript across the stack. Node.js on the backend, React on the frontend.

● Solid understanding of backend architecture: API design, service patterns, and database modelling with PostgreSQL.

● Experience building or working closely with LLM-powered or agentic systems using Python. Prompt engineering, tool use, RAG, agent orchestration frameworks, or similar.

● Proficiency with AI-assisted development tools (e.g. GitHub Copilot, Cursor, Claude Code).

● 5+ years experience delivering software products at scale.

● A product-focused mindset, you think about users and outcomes, not just code.

● Strong communication skills, you can articulate technical decisions clearly to engineers and non-engineers alike.

● Experience with agent frameworks such as LangChain, LangGraph, AgentCore or similar.

● Familiarity with streaming, real-time, or event-driven architectures.

● Background in automotive, dealership tech, or B2B SaaS.

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The Professional Services Domain Lead is a senior PS leader with end-to-end accountability for performance, commercial execution, and delivery quality within their domain. The Domain Lead is the authoritative voice on how Keyloop's domain products are scoped, sold, delivered, and continuously improved. They work alongside Regional Delivery Managers to drive consistent execution, and with Product, Engineering, and Sales to ensure the domain portfolio is commercially compelling, operationally fit for purpose, and delivered with repeatability at scale.

Operating globally and cross-functionally, this role drives the domain's PS execution, ensuring a tight interlock with all functions within the domain to execute on the domain's mission, whilst driving and adopting the core PS standards in delivery excellence. The domains are a critical operating model with the responsibility to deliver the Keyloop Fusion growth plan specific to their domain.

Underpinning everything is a commitment to customer outcomes — ensuring every engagement drives meaningful software adoption and delivers the business value customers contracted Keyloop to provide

1. Domain Performance & Commercial Execution

• Own the commercial performance of the domain across all regions — revenue, margin, utilisation, and time to value.

• Drive domain pipeline in partnership with Sales and Account Management; contribute to scoping, commercial positioning, and SOW governance to ensure engagements are profitable, deliverable, and set up to achieve customer outcomes from day one.

• Lead domain performance reviews; hold a clear view of in-flight delivery risk, forecast accuracy, and margin at all times.

• Identify and pursue growth opportunities within the domain — upsell, expansion, and new use cases — recognising that customers who achieve strong outcomes on the Keyloop Fusion platform are Keyloop's most powerful commercial lever.

• Ensure PS days within Keyloop Traction programmes and Customer Success Plans are correctly scoped, tracked, and delivered to commercial commitments within the domain.

2. Fusion & Keyloop Platform: Commercial & Delivery Performance

• Drive the commercial performance of the domain's Keyloop product portfolio — spanning the relevant Fusion and Keyloop DMS products within scope — ensuring domain delivery contributes to PS revenue, margin, and time to value targets.

• Own the PS delivery proposition for the Keyloop products within the domain: ensure engagements are correctly scoped, commercially structured, and delivered to a consistent, repeatable standard that drives genuine customer outcomes — not just project closure.

• Work with Sales and Account Management to position domain-relevant Keyloop product implementations compellingly — translating product capability into clear commercial value and realistic delivery commitments.

• Partner with Product and Engineering to ensure Keyloop Fusion platform products within the domain are implementation-ready: surfacing gaps in delivery readiness, configuration complexity, and integration requirements.

• Ensure consultants across all regions are equipped to deliver the relevant Keyloop product engagements within the domain confidently — with the methodology, tooling, and domain knowledge to execute at scale.

3. Delivery Excellence & Methodology

• Define and own delivery methodology, reference configurations, and reusable solution components for the domain — ensuring consistency, quality, and accelerated time to value across all engagements.

• Ensure domain delivery is outcome-validated, not just task-completed — every engagement should close with evidence that the customer is using the Fusion platform effectively and has achieved the outcomes they were promised.

• Partner with Regional Delivery Managers to ensure high-quality, consistent execution of domain projects globally; act as the escalation point for complex, early adopter, and at-risk engagements.

• Drive down rework and delivery variance by building repeatable, well-documented delivery patterns that consultants can execute without reinventing the wheel.

• Lead domain input into Keyloop Traction tier design — ensuring Launch, Accelerate, and Supercharge tier definitions reflect realistic, high-quality domain delivery with clear customer outcome criteria at each tier.

4. Customer Outcomes, Adoption & Success

• Champion Keyloop's mission to set customers up for success — ensuring every domain engagement is designed, delivered, and measured with that outcome at its centre.

• Define what good looks like for customer software adoption within the domain: the benchmarks, adoption milestones, and outcome indicators that signal a customer is genuinely succeeding on the Fusion platform.

• Ensure adoption and outcome validation is built into domain delivery methodology — not left to Customer Success to pick up post go-live.

• Work closely with Customer Success to track domain customers through the adoption curve; identify patterns where customers are underperforming against expected outcomes and feed those insights back into delivery approach.

• Ensure smooth, knowledge-rich handovers from PS delivery into Customer Success and Support.

• Use customer outcome data to continuously improve domain delivery.

5. Cross-Functional Collaboration

• Product: Provide structured, evidence-based feedback from PS and customer engagements to influence the domain roadmap.

• Engineering: Work with R&D and Fusion platform engineering to ensure solution feasibility, delivery scalability, and that products are ready for implementation at pace.

• Sales: Support commercial conversations, scoping reviews, and customer-facing positioning for domain-specific engagements.

• Customer Success & Support: Ensure smooth handover from PS delivery into CS and Support; share domain knowledge that helps CS and Support teams accelerate adoption.

• PS Ops: Collaborate on forecasting, capacity planning, and tooling to ensure domain activity is accurately reflected in operational reporting.

6. Capability Building & Knowledge

• Own the domain knowledge base within PS — ensure consultants across all regions have the skills, materials, and structured training needed to deliver domain engagements confidently.

• Identify capability gaps within the global PS delivery community for the domain; design and implement targeted development to close them.

• Build and maintain a domain centre of excellence: best practices, lessons learned, delivery patterns, and configuration guides.

• Drive the onboarding and accreditation of co-delivery partners and GDC teams on domain delivery standards.

7. Automation, Digitisation & Continuous Improvement

• Lead the identification and implementation of automation opportunities within domain delivery.

• Monitor delivery performance data to surface patterns, bottlenecks, and improvement opportunities; translate insight into action.

• Champion a continuous improvement culture within the domain: structured retrospectives, feedback loops from customers and consultants, and rapid iteration on what isn't working.

• Contribute to Keyloop PS thought leadership — bringing domain expertise to market positioning, customer education, and internal capability.

Essential

• Senior leadership experience in Professional Services within a SaaS or enterprise software environment.

• Demonstrable commercial acumen: experienced in revenue management, margin accountability, scoping, and contributing to the sales cycle.

• Deep domain expertise within the relevant Keyloop product area — able to operate as the authoritative voice on implementation approach, configuration, and customer outcomes.

• Proven ability to drive delivery consistency across geographically distributed teams.

• Strong cross-functional influencing skills: able to work effectively with Product, Engineering, Sales, and CS without direct authority.

• Experience operating in or contributing to hub or centre-based delivery models.

• Data-driven: uses performance insight to manage, improve, and hold teams to account.

Desirable

• Knowledge of the automotive dealer or vehicle retail industry.

• Experience with productised PS frameworks and tiered onboarding models.

• Familiarity with delivery automation tooling and digitised project delivery workflows.

• Experience with the Keyloop Fusion platform, Fusion products, or Keyloop DMS solutions.

What 'Great' Looks Like in This Role

• Owns the domain like a P&L — clear on the numbers, the risks, and what needs to happen next.

• The go-to person for Regional Delivery Managers when a domain engagement is complex, at risk, or commercially sensitive.

• Trusted by Product and Engineering to represent what customers actually need — not just what consultants find hard.

• Builds a domain delivery community that raises its own bar — through shared knowledge, honest retrospectives, and high standards.

• Treats customer outcomes as the real definition of delivery success — every engagement is measured by whether the customer is genuinely succeeding on the Fusion platform, not just whether the project closed.

• Brings commercial and delivery insight to every cross-functional conversation.

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The PS Operations Director is the CDO's execution partner on both operational performance and strategic transformation. This is one of the most senior and consequential roles in Keyloop PS — responsible for running the operational engine of the PS organisation while simultaneously driving the Services 2.0 change agenda that will take PS from a cost centre to a growth engine.

Day to day, this role owns the operational infrastructure that keeps PS performing: financial reporting, resource management, utilisation, commercial governance, and the Services Sales Desk. Strategically, this role owns the execution of the transformation roadmap — workforce distribution into RDCs and GDCs, productised services operationalisation, AI and automation adoption, and the operating model changes that will deliver Keyloop's PS margin and growth targets.

The PS Operations Director is a change agent and operational executor — as comfortable driving a transformation programme as owning the weekly performance cadence. This role sets the pace for the PS organisation, holds it to account, and ensures the distance between strategy and execution is as short as possible.

1. CDO Execution Partner: Operations & Strategy

• Operate as the CDO's primary execution partner — translating strategic priorities into operational plans, owning delivery against them, and keeping the CDO informed and ahead of issues.
• Own the PS operational rhythm: weekly and monthly performance reviews, scorecard management, initiative tracking, and exec reporting — ensuring the CDO has the right information at the right time, without having to chase it.
• Lead the Services 2.0 transformation programme on behalf of the CDO — coordinating workstream owners, tracking milestones, resolving blockers, and maintaining momentum across all transformation initiatives.
• Develop and maintain the PS scorecard and North Star metric framework; ensure targets are current, data is trusted, and progress is visible.
• Prepare CDO-level content for board, investor, and executive audiences — including PS performance packs, transformation progress updates, and strategic proposals.
• Act as a decision-making proxy for the CDO where appropriate — trusted to represent JW's position and priorities across the PS organisation.

 

2.  Financial Performance & Commercial Discipline

• Own PS financial reporting in partnership with the PS Finance Business Partner: revenue, margin, utilisation, and forecast accuracy across all regions — ensuring leadership has a trusted, timely view of financial performance at all times.
• Drive commercial governance across PS: discount approval framework, SOW standards, pricing adherence, and free-of-charge tracking and approval.
• Own and operate the Services Sales Desk — central intake for all services sales requests, scoping routing, and discount governance. Auto-approve within defined parameters; escalate only what requires CDO decision.
• Lead PS budget planning and reforecasting cycles in partnership with the PS Finance Business Partner; maintain cost discipline across the PS cost base.
• Track and improve services attach rate, average deal value, and margin per engagement.
• Ensure the ARR services commercial model is operationally embedded — CSP billing, subscription tracking, and renewal visibility are all clean and accurate.
• Ensure standard day rates are published, communicated to the sales organisation, and adhered to across all new engagements.

 

3.  Workforce Strategy & Delivery Centre Execution

• Own Keyloop's PS workforce distribution strategy — driving the planned migration of PS headcount into Regional Delivery Centres (RDCs) and Global Delivery Centres (GDCs) to achieve target cost and capability distribution.
• Manage the headcount plan: in-geography vs. centre-based ratios, hiring approvals (non-centre hires require CDO sign-off), and headcount cost vs. budget.
• Build and grow GDC capabilities across PS functions — project management, technical services, data migration, and consulting — in partnership with Regional VPs and Domain Leads.
• Lead the PS workforce transformation milestones: FY26 27% GDC, FY27 45% GDC, FY28 60% GDC — own the plan, track the progress, and remove the blockers.
• Partner with HR and Talent Acquisition to build talent pipelines into centres; ensure GDC teams are onboarded, developed, and integrated into Keyloop delivery culture.

 

4.  Productised Services Operationalisation

• Own the operational implementation of Keyloop's productised services portfolio — Keyloop Traction, Keyloop SureStart, and Customer Success Plans — ensuring all required operational infrastructure is in place for each product to be sold and delivered consistently.
• Define and maintain the services catalogue, SKUs, and standard rate card; ensure pricing is current, published, and being used by the sales organisation.
• Implement and manage the standard SOW process — single quoting process, correct product selection, and commercial parameters enforced before deals are contracted.
• Track packaged delivery adoption: % of new deals quoted from standard packages vs. bespoke; drive the trend toward Keyloop's 75% packaged delivery target.
• Own sales enablement on productised services in partnership with the CRO — ensuring the sales organisation can articulate and sell Traction and SureStart confidently, and that enablement sessions are delivered and tracked.
• Agree GTM timeline for productised services with the CRO and CPO; own the operational plan to deliver it.

 

5.  PS Transformation Agenda

• Execute Keyloop's Services 2.0 transformation roadmap — owning the programme plan, workstream coordination, and delivery accountability across all transformation initiatives.
• Drive the AI and automation agenda within PS: identify opportunities, coordinate the AI task force, define the structured learning path for task force members, pilot use cases, and operationalise tools that reduce delivery overhead and accelerate time to value.
• Own PS document automation as an early AI priority — automating the production of standard sales and services documents (SOWs, project initiation, handover packs) to reduce manual effort and improve consistency.
• Lead the digitisation of PS delivery workflows — from order management and resource scheduling through to project reporting and customer outcome tracking.
• Own change management across the PS transformation: stakeholder communication, adoption tracking, and resistance navigation to ensure new ways of working land and stick.
• Identify and implement operational improvements that directly improve PS operating margin — with a clear line of sight from initiative to P&L impact.
• Maintain the PS transformation roadmap as a living document: updated, prioritised, and aligned to Keyloop's FY targets and PS North Star metrics.

 

6.  Operational Infrastructure & Reporting

• Own the PS operational cadence: weekly utilisation reviews, monthly P&L and scorecard reviews, quarterly operational reviews — ensure each is well-structured, data-driven, and action-oriented.
• Own and operate the PS KPI framework across two lenses — Run the Business (revenue, margin, utilisation, portfolio RAG, TTV, NPS, backlog, FOC, headcount) and Change the Business (eNPS, packaged delivery %, recurring services %, AI adoption, GDC %, SureStart adoption, transformation progress) — ensuring every metric has a named owner, a live data source, and appears in a consistent exec report pack issued monthly to the ELT and board.
• Build and maintain PS reporting infrastructure: all metrics live, automated where possible, and trusted. Eliminate manual data compilation — the exec pack should be generated, not assembled.
• Own the PS NPS programme: ensure project NPS is tracked across all regions, feedback loops are closed, and NPS data informs delivery improvement. North Star target: >40.
• Own the eNPS baseline and improvement plan in partnership with HR — ensure pulse survey cadence is in place, results are acted on, and the PS team's engagement trajectory is moving in the right direction from the current -8 baseline.
• Implement and manage standard operating procedures across PS — utilisation management, FOC approval, project health tracking, backlog management, time to start, and services sales governance.
• Own the PS tooling stack in partnership with IT and the CTO — ensuring PS teams have the systems they need to operate efficiently and that data flows correctly between them.
• Ensure backlog reporting is clean and actioned: volume, value, age, and scheduled vs. unscheduled visibility across all regions.

 

7.  Cross-Functional Engagement & Stakeholder Management

• Act as the PS interface with Finance, Sales, Product, and Customer Success on operational and commercial matters.
• Partner with the CRO on services GTM alignment: commission plan design, services attach incentives, and Sales team enablement on productised services.
• Partner with the CFO and PS Finance Business Partner on PS financial model evolution: ARR services commercial model, workforce cost arbitrage, and productivity metrics.
• Represent PS operational performance to the CDO, CEO, and board as required — with the credibility and data fluency to hold the room.

Essential

• Senior operational leadership experience in Professional Services within a SaaS or enterprise software environment.
• Proven track record running large-scale PS operations: financial reporting, resource management, commercial governance, and operational cadence.
• Experience leading or executing major transformation programmes — operating model change, workforce redistribution, productisation, or digital transformation.
• Strong commercial acumen: P&L ownership, financial modelling, pricing, and discount governance.
• Demonstrated ability to operate as a strategic execution partner to a senior leader — trusted to act, decide, and represent where needed.
• Data-driven: builds reporting infrastructure, works from insight, and manages by numbers not narrative.
• Strong cross-functional influencing skills: drives change and adoption across teams without direct authority.
• Executive-level communication: able to prepare and present at board and investor level with confidence.

 

Desirable

• Knowledge of the automotive dealer or vehicle retail industry.
• Experience in a PE-backed, high-growth SaaS environment with aggressive transformation targets.
• Familiarity with AI and automation tooling in a PS delivery context.
• Background in management consulting or operational transformation.

What 'Great' Looks Like in This Role

• The CDO never has to chase an update — they already have the right information, framed the right way, before they need it.
• The PS operational engine runs smoothly and visibly: every key metric is live, trusted, and acted on.
• The transformation roadmap moves. Initiatives don't stall — blockers are named, owned, and resolved.
• Commercial discipline is felt across PS: discount governance, SOW standards, and pricing adherence are the norm, not the exception.
• The GDC migration is on track and the centres are genuinely integrated into PS delivery — not an afterthought.
• The PS Ops Director is known across Keyloop as a credible, commercially sharp operator who gets things done.

 

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We are looking for an experienced contractor to lead the analysis, design and execution of a data migration from one Salesforce instance (source org) to another (target org), using Microsoft SQL Server as the staging and transformation layer. You will own the end-to-end migration data workstream: profiling source data, mapping objects and fields, building transformation logic, loading and reconciling data, and supporting cutover.

This is a hands-on, delivery-focused role. The right person will combine strong Salesforce data model knowledge with proven, real-world experience of moving data between orgs safely and accurately. The role can be filled at Data Analyst or Data Architect level depending on the candidate’s experience; architect-level candidates will additionally be expected to shape the overall migration approach and standards.

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We are looking for an experienced contractor to lead the analysis, design and execution of a data migration from one Salesforce instance (source org) to another (target org), using Microsoft SQL Server as the staging and transformation layer. You will own the end-to-end migration data workstream: profiling source data, mapping objects and fields, building transformation logic, loading and reconciling data, and supporting cutover.

This is a hands-on, delivery-focused role. The right person will combine strong Salesforce data model knowledge with proven, real-world experience of moving data between orgs safely and accurately. The role can be filled at Data Analyst or Data Architect level depending on the candidate’s experience; architect-level candidates will additionally be expected to shape the overall migration approach and standards.

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The Opportunity

What You'll Do

The Skills You'll Have

Enterprise Sales

• Demonstrates evidence of selling in the Middle Eastern markets
• Strong evidence of success selling complex SaaS solutions across mid-market, large, and enterprise accounts, ideally in Telecom, Energy, or adjacent infrastructure sectors.
• Can walk through, in detail, how you navigate a complex enterprise SaaS deal to a win and the role you personally play in it.
• Won high-value SaaS deals ($300k+ ARR) by navigating complex buying centres and influencing executive stakeholders.
• Knows when to bring in the right partners based on deal strategy.
• Defines and executes territory plans against a named top-account list, including Sitetracker's priority Middle Eastern accounts under our go-to-market strategy.
• Executes within MEDDPICC or a comparable methodology, holding rigour and velocity across every cycle.

Consultative Sales

• Researches effectively: understands how a target company makes money, where it aligns to our value proposition, and who the stakeholders are.
• Drives the conversation around product and unique value, knows the proof points, and ties platform capability directly to business outcomes.
• Builds credible business cases and ROI models for prospects, including the economics of AI-driven automation, not just software seats.
• Plays back the financial impact of the solution and presents commercial offers anchored to that business case.
• Acts as a challenger and trusted advisor by knowing the customer's industry and business well.

Entrepreneurial Mindset

• Runs the territory like its CEO. Owns the actions, owns the decisions, and moves with speed and urgency.
• Builds and sustains a healthy (5x) pipeline and drives opportunities through the full cycle to a win.
• Leads a cross-functional account team (SDR, SE, Product, Delivery, Legal, CSM) through complex cycles and creates alignment between our team and the customer's.
• Builds for the long term, focusing on durable deals that last.

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<p>Sony Music’s<strong> Product, Design, Engineering and Global Operations (PDEGO)</strong> team is&nbsp;looking for a <strong>Senior Software Engineer to join our Permissions Platform team</strong> in our&nbsp;King’s Cross London office.</p> <p>As a Senior Engineer, you’ll collaborate with the team lead to shape the technical direction and delivery of products that empower artists and record labels around the&nbsp;world. You’ll combine hands-on engineering with technical leadership, working closely&nbsp;with Product, Design, and Engineering partners to turn complex needs into reliable,&nbsp;scalable solutions. You’ll build performant scalable solutions, collaborate with other&nbsp;engineers, and help your team deliver meaningful outcomes for our users.</p> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <h2><strong>What you'll do:</strong></h2> <p>● Collaborate on the technical design and delivery of products within a&nbsp;cross-functional team, connecting engineering decisions to user needs and&nbsp;business priorities.<br>● Develop across our technology stack, writing clean, tested, maintainable code&nbsp;and setting a high standard for engineering quality.<br>● Balance scalability, reliability, security, and performance with pragmatic&nbsp;delivery.<br>● Partner closely with Product and Design to understand requirements, assess&nbsp;trade-offs, and break complex initiatives into clear, achievable milestones.<br>● Participate in technical design discussions and code reviews, communicating&nbsp;decisions clearly and building alignment within your team.<br>● Drive improvements to testing, observability, deployment practices, and&nbsp;operational reliability.<br>● Share knowledge and contribute to a collaborative culture of continuous&nbsp;learning and technical ownership.</p> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"><strong>Who you are:</strong></h2> <p>● You bring 8+ years of software engineering experience.<br>● You have a strong track record of building and delivering full-stack web&nbsp;applications; we use TypeScript, React, GraphQL, and Python.<br>● You have experience designing microservices and APIs, with a strong&nbsp;understanding of REST, HTTP, OAuth, and related standards.<br>● You bring strong knowledge of AWS cloud technologies and experience building&nbsp;and operating reliable production services.<br>● You understand how to improve application performance, page load times, and&nbsp;reliability.<br>● You champion automated testing, including unit and integration tests, and&nbsp;practical engineering standards that help teams deliver confidently.<br>● You communicate clearly with technical and non-technical partners, explaining&nbsp;complex ideas and helping teams make informed decisions.<br>● You’re comfortable working in an agile, product-led environment, navigating&nbsp;ambiguity, and balancing longer-term technical goals with immediate priorities.<br>● You enjoy mentoring others and creating an environment where engineers can&nbsp;contribute ideas, take ownership, and grow.</p> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"><strong>What we give you:</strong></h2> <p><span data-contrast="auto">● A competitive salary and bonus scheme.<br>● Music perks, including free vinyl, gig tickets, live shows in our office, and&nbsp;opportunities to skip the queue at major UK festivals.<br>● An office environment with breathwork, yoga, and Pilates classes; monthly craft&nbsp;sessions, including perfume making, pottery, and sushi rolling; pub quizzes; and&nbsp;album and single launches.<br>● An on-site restaurant for breakfast and lunch, plus on-site baristas across two&nbsp;floors.<br>● Private healthcare and dental cover, with the option to include your family.<br>● 25 days of annual leave, plus bank holidays and our winter recess.<br>● Regular social activities, including drinks, running clubs, football teams, fantasy&nbsp;football, gigs, and a movie club.<br>● Quarterly PDEGO socials, including bowling, Formula 1, karaoke, and bingo.<br>● Discounts across other Sony brands, including electronics and movies.<br>● Entertainment and dining discounts through Tastecard, NightKey, and Gourmet&nbsp;Society.<br>● Opportunities to contribute to Sony Music’s Social Justice Fund.<br>● An inclusive, collaborative, global community where you can help fuel the&nbsp;creative journey.<br>● A modern office environment designed to support productivity, creativity, and&nbsp;teamwork.<br>● A generous pension scheme, life assurance, and income protection.<br>● Investment in your professional growth and development.<br><br></span></p> <p></p> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"><strong>About Us:</strong></h2> <p>At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.</p> <p>Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.</p> <p>Sony Music Entertainment is a member of the Sony family of global companies.<span data-contrast="auto"></span></p> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"><strong style="font-size: 14px;">Equal Opportunities</strong></h2> <p>As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.<br><br>We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.<br><br><strong>Privacy Policy</strong><br><br>Please click&nbsp;<a href="http://tools.sonymusiccreative.com/privacy/PCP_UK.pdf" target="_blank">here</a>&nbsp;to read our privacy policy before beginning the application process as you will need to agree to the terms of the policy before submitting your information.</p> <p><strong>Please note that applicants must be at least 18 years of age.</strong></p> </div> </div> </div>

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<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p>&nbsp;</p> <p><strong>So, What's the role all about?</strong></p> <p><span data-teams="true">We’re looking for an experienced Enterprise Account Executive to join our growing New Business UK&amp;I Sales team, where you’ll own the creation and conversion of high-value enterprise opportunities, engage senior decision-makers, uncover strategic business challenges, and show how our solutions can deliver measurable transformation, accelerate growth, and reshape the way organisations operate across the UK&amp;I market.</span></p> <p><strong>How will you make an impact?</strong></p> <ul> <li>Acquiring new enterprise companies from all industries within the <span data-teams="true">UK&amp;I region</span></li> <li>Building and maintaining an effective pipeline by self-directed prospecting</li> <li>Developing, maintaining and reviewing territory plans that outline how you will meet business goals</li> <li>Running full sales cycles from account planning &amp; targeted prospecting through discovery/qualification, contract negotiation &amp; close</li> <li>Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations</li> <li>Coordinating responses to RFPs/RFIs</li> <li>Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership</li> <li>Representing NiCE at trade fairs or events that are customary in the industry</li> <li>Preparing, presenting and conducting demos, presentations and customer meetings</li> <li>Using CRM effectively and consistently to track sales cycles/engagement</li> </ul> <p><strong>Have you got what it takes?</strong></p> <ul> <li>You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment</li> <li>You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase</li> <li>You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)</li> <li>Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment</li> <li>What is a salesperson without professional communication skills, and a customer-centric, personable demeanour!</li> <li>You can balance driving a sales cycle independently while leveraging internal resources</li> <li>You are comfortable leveraging a partner channel to support the sales process</li> </ul> <p><strong><span data-contrast="auto">What’s in it for you?</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240,&quot;335572083&quot;:0,&quot;335572084&quot;:0,&quot;335572085&quot;:4278190080,&quot;469789810&quot;:&quot;nil&quot;}">&nbsp;</span></p> <p><span data-contrast="auto">Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p data-ccp-border-bottom="0px none " data-ccp-padding-bottom="0px"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240,&quot;335572083&quot;:0,&quot;335572084&quot;:0,&quot;335572085&quot;:4278190080,&quot;469789810&quot;:&quot;nil&quot;}">&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240,&quot;335572083&quot;:0,&quot;335572084&quot;:0,&quot;335572085&quot;:4278190080,&quot;469789810&quot;:&quot;nil&quot;}">&nbsp;</span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">About </span></span></strong><strong><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">Cognigy</span></span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">NiCE</span> <span data-ccp-parastyle="Normal (Web)">Cognigy</span><span data-ccp-parastyle="Normal (Web)"> delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader </span><span data-ccp-parastyle="Normal (Web)">NiCE</span><span data-ccp-parastyle="Normal (Web)">, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.</span></span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p>&nbsp;</p> <p><strong>Requisition ID: </strong>10966</p> <p><strong>Reporting into:</strong> Director Sales</p> <p><strong>Job type:&nbsp;</strong>Individual contributor</p> <p>#LI-Remote</p><div class="content-conclusion"><p><em><strong>About NiCE </strong></em></p> <p><em>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. </em></p> <p><em>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. </em></p> <p><em>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</em></p> <p>&nbsp;</p></div>

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About Allica Bank

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Department Description

Payments is where our customers feel Allica every single day. We’ve built an award-winning business current account for established SMEs that pairs genuinely great technology with bestin-class customer experience – and goes beyond payments to make running a business’s finances simple and painless.

You’ll be part of the Payments Tribe, supporting the squads that together cover the full product. Product, engineering, design and data work side by side, in close partnership with Distribution, Operations, Compliance and Risk. Our job is to take the complex problems SMEs face, the ones the big banks have neglected for years, and solve them with simple, elegant products. If you want to see your work ship quickly and make a real difference to UK SMEs, this is the place to do it.

Role Description

• As Product Analyst, you’ll help shape and deliver our Business Rewards Account and its card and payment features, working alongside the Senior Product Owner and the wider Tribe.

• You’ll turn data, customer feedback and business requirements into clear insight and well-defined user stories, so the squads build the right things – and builds them well.

• Success looks like decisions backed by evidence, a sharp and well-prioritised backlog, and processes that are simpler and more automated than when you found them. 

• It’s a great opportunity to learn product ownership inside a high-growth bank, with real scope to grow your product career.

Principal Accountabilities

• Support the Senior Product Owner in defining and delivering features for our business current account, from discovery through to release 

• Gather, analyse and document requirements from Distribution, Operations, Compliance and Risk, turning them into clear user stories and acceptance criteria 

• Help maintain and prioritise the squad and wider Tribe backlogs, keeping them aligned to the roadmap and product and business OKRs 

• Track and report on product performance – such as balances, usage and customer behaviour – and surface insights that inform decisions 

• Gather and analyse customer feedback, then propose and lead product improvements

• Work day-to-day with engineers and designers to clarify requirements, answer questions and test what’s delivered 

• Manage relationships with key vendors to keep delivery focused and on track

• Map and improve processes, spotting opportunities to simplify and automate

• Keep product documentation, tracking and risk logs accurate and up to date, flagging issues early 

• Use AI tools to build and ship small changes to production

Personal Attributes & Experience

• Experience as a Business Analyst, Product Analyst or in a similar role (around 2+ years), ideally working on digital products in payments or financial services

• Working knowledge of UK payment schemes (e.g. Faster Payments, Bacs, CHAPS) and card payments; awareness of payments regulation is a plus

• Strong analytical and problem-solving skills, and comfortable working with data – SQL or similar is a plus 

• Great attention to detail, without losing sight of the bigger picture

• Clear, concise written and verbal communication – able to explain complex things simply 

• Organised and proactive, able to juggle priorities in a fast-moving or high-growth environment 

• Exposure to Agile ways of working and tools such as Jira and Confluence 

• Curious and keen to learn, with examples of where you’ve gone the extra mile, taken on a new challenge or stood out from your peers

• A genuine curiosity about AI, with hands-on experience of experimenting with AI tools, at work or elsewhere 

• A design-minded approach, with an eye for user experience

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

• Full onboarding support and continued development opportunities

• Options for flexible working

• Regular social activities

• Pension contributions

• Discretionary bonus scheme

• Private health cover

• Life assurance

• Family friendly policies including enhanced Maternity & Paternity leave

Don’t tick every box?

Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!

Flexible working

We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity

We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

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Customer Success Manager

🌍 About us

Plinth is a fast-growing tech startup working with charities, foundations and local government. Small and local charities are highly effective but largely hidden. They have no spare time and no spare money. We're building the tools these organisations need and shining a light on the work they do. Read more on our blog.

🚀We're growing fast. 3-4x this year. We get 7+ new clients a month and we're shipping new features every few days. This means things move quickly and your work directly shapes how we scale. You'll have real responsibility from day one.

❤️It's really impactful work. Our clients are charities and grassroots organisations across the UK, and soon internationally. When you help them succeed with our platform, you're directly amplifying their impact. Every successful onboarding means a charity spends less time fighting with their systems and more time on their actual mission.

🤝You'll work with impressive people. Our team is talented, collaborative and slightly strange(?). We value impact, speed and openness. We work in person in our office in Old Street because we genuinely enjoy each other's company (most of the time). It’s a high trust, creative space where if you think something's a good idea, you just go do it.

💼 You need to be able to:

• Work both fast and slow: You'll navigate slow public sector procurement cycles one minute, then help us ship a new feature over lunch the next. The whiplash is intense but it keeps things interesting.

• Keep it real: You'll be getting the train to community centres and youth clubs where the heating doesn't work and where the paint is peeling off the walls. It’s rarely glamourous. You need to be willing to meet clients where they are, literally and figuratively.

• Listen to problems, ignore solutions: Clients will tell you exactly what they think they need. Your job is to understand the actual problem and guide them to what will really work, even when they're convinced they already know the answer. This requires self-confidence, understanding of the platform and genuine listening in equal measure.

• Teach people: Most of our clients don't love shiny gadgets. If you're the kind of person who enjoys teaching your gran to use a smartphone, this is ideal. You need to explain some fairly complex systems clearly without being condescending and still getting user adoption

• Automate and document yourself away:🤖 We're small and growing fast. Build systems and processes that make your job increasingly redundant. There’s always plenty more to do.

• Understand the difference between "urgent" and 🚨 URGENT — When you're managing 4-8 concurrent client projects and everyone thinks their issue is critical, you need to distinguish between what must happen for launch versus what can wait. This is harder than it sounds.

• Grow with the role: we need someone who is comfortable with our clients and team doubling every 6 months. Your role will rapidly change to reflect that, but it leaves you with lots of room to grow in responsibility.

🧩 What kind of background do we think would be a good fit?

We’d expect a few years experience in something like the following:

• Coaching / Tutoring: You know how to meet people where they are and guide them to better outcomes

• Hospitality management: Service mindset, de-escalation skills, managing expectations when things don't go to plan, letting the customer think they’re right when they aren’t

• Event/production management: Used to juggling moving pieces, keeping stakeholders calm, making last-minute pivots when things go wrong

• Community organising/activism: Already comfortable in the spaces you'll be visiting, get the mission, used to working with limited resources

• Consulting: You're used to parachuting into chaos, extracting actionable tasks, and keeping multiple clients calm simultaneously

• User research/UX: Good at understanding what people actually need versus what they say they need, synthesising feedback into actionable insights

• Knowledge of the charity sector is a significant advantage, whether that’s as an employee, consultant or as a long term volunteer.

• It would also definitely be helpful if you have any technical experience to help with managing data migrations.

Importantly, This is a list of suggestions.

If you have experience in only some of this, or have only some of these skills, please do apply anyway.

📈 How can you measure your success?

• Speed of getting customers successfully using Plinth: From signed contract to actively using the platform and seeing value.

• Positive recommendations: Clients recommending us positively to their networks — it’s a big source of our growth.

• Increasing use of Plinth: Clients expanding how they use the platform over time, not just maintaining baseline usage

🧠 The role

Client Onboarding (70%) — Lead onboarding from kick-off to go-live. Break down complex projects into clear phases. Manage timelines, priorities, and expectations across 7+ new clients per month. Stay on top of new features we ship every few days. Push back when needed and teach anyone regardless of background.

Operations & Process Improvement (30%) — Audit and optimise our support systems (expect to manage Intercom chat a couple of days a week). Refine onboarding workflows. Keep documentation current. Work with engineering to communicate what's urgent versus what's just a problem. Track feature requests across clients and synthesise them into product improvements.

💵 What we offer

• Salary: £42,000 - £75,000 depending on experience

• Equity as part of your package

• Location: In-person, Old Street, London

☎️ Interview process

1. Quick (20-30 min) call with Chris as a sanity check

2. First interview with Chris and a co-founder

3. Long (2-3 hour), quite intense, in-person interview — meet the team, do tasks, respond to case studies, be challenged

4. Decision

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TLDR: Plinth builds software for charities, foundations and funders. 2,000+ UK organisations use us, we add 7+ clients a month, and we ship constantly. HR, security, legal and finance currently sit with one person. That stops working at our next size. We're hiring someone to own a chunk of it: recruitment operations, contracts and invoicing, and the paperwork behind our ISO 27001 certification. You don't need to have done security or legal work before. You need to be the kind of person who picks up something unfamiliar, works out how it should run, then runs it properly.

What you'll own

• Recruitment operations. The pipeline end to end. Keeping our tools current, booking interviews, wrangling schedules, first-pass CV screening, and working with team leads to build the tasks candidates get set. Candidates never wait on us

• Contracting and invoicing. Contracts out, chased, signed and filed. Invoices raised and paid. Unglamorous, and it matters that someone holds it

• Security administration. We're going through ISO 27001 now, and keeping a certification is more work than getting one. Reviews on a schedule, evidence that has to exist, paperwork that has to be generated. You own that calendar and it doesn't slip

• Security questionnaires. Customers send long ones and they hold up deals. You'll answer them with support from the team and our internal tooling, and build a reusable answer bank so the tenth takes an hour instead of a day. You don't need to be a security expert. You do need to be confident enough to learn out loud

• Automating the repeatable bits. A lot of this job is the same task on a loop, and a lot of it shouldn't be. Doing something by hand for the tenth time is a bug you're responsible for. You'll build the templates, automations and AI workflows that take it off your plate, then move on to harder work

• Making the role bigger. Ops is four functions and one and a half people. As we grow, you're first in line for whatever you've shown you can hold

What we're looking for

• You're the organiser. The one who books the group holiday, runs the spreadsheet and gets everyone to actually pay. That instinct is most of this job

• You'll have a go at unfamiliar work. We'll hand you a contract, a security review, or a process nobody has written down. You won't be on your own with it, but we need someone whose instinct is to attempt it, ask a colleague to check it, and be better at it next time, rather than wait to be shown

• You've probably done this shape of job. EA, team assistant, ops coordinator, office manager, practice manager. Somewhere you were the reliable centre of a lot of moving parts

• Nothing gets quietly dropped. Interviews, invoices, an ISO review and a half-finished questionnaire, all live at once, none of them missing

• You write clearly and fast. To candidates, to customers' IT teams, to a lawyer. Warm, plain, no waffle

• Discretion. You'll be close to salary data, contracts and personal information from day one

• You use AI properly. You've used Claude or similar beyond chatting: drafting, summarising, first passes at questionnaires, small workflows you built yourself. If you've touched Claude Code or automation tools, say so. It's how a small ops team keeps up with a company doubling every six months

Nice to have

• Exposure to ISO 27001, SOC 2 or Cyber Essentials, from any angle

• Experience with recruitment

• Experience with contracts, procurement or finance admin

• Charity, funder or local government background

What good looks like after a year

• Recruitment runs without the Chief of Staff touching the logistics

• ISO reviews and evidence are on schedule and audit-ready, with no scramble the week before

• Security questionnaires come back in days, from a library you built, and stop blocking deals

• The tasks you did by hand in month one are automated, templated, or gone

• You own things outright that nobody else needs to think about

Logistics

• Location: London, Old Street (4 days a week in office)

• Hours: Full time

• Salary: c.£50,000 depending on experience

• Reports to: Chief of Staff, who leads operations

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About Juicebox

Juicebox is on a mission to help teams win the talent war.

In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose.

Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies.

We are on the path to $100M in ARR with 20%+ monthly growth, powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world.

Juicebox has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital.

About the Role

As an Enterprise Account Executive at Juicebox, you'll help drive our next stage of growth by partnering with mid-market and enterprise organizations to transform how they hire. You'll own complex sales cycles from discovery through close, working with senior Talent Acquisition, People, and Recruiting leaders to solve high-impact hiring challenges.

Our go-to-market motion is highly product-led, generating thousands of inbound leads and more than 200 demo requests every month through our free trial and demo experience. You'll focus on larger, strategic opportunities, closing £40K to £200K+ ACV deals while expanding relationships across our growing customer base of 5,000+ organizations. You'll also work closely with our founders, product, marketing, and engineering teams to influence our go-to-market strategy and help shape the future of the business.

You Will…

• Own the full sales cycle for mid-market and enterprise customers, from discovery through close.

• Partner with senior Talent Acquisition, People, and Recruiting leaders to understand their hiring challenges and deliver strategic solutions.

• Convert inbound demo requests into long-term enterprise customers.

• Identify expansion opportunities within existing customer accounts.

• Collaborate closely with product, marketing, RevOps, and engineering to improve our sales motion and customer experience.

• Share customer feedback to influence product strategy and roadmap decisions.

• Maintain accurate pipeline forecasts and CRM hygiene while consistently managing a healthy pipeline.

• Help shape and refine our enterprise go-to-market strategy as the company continues to scale.

You Have…

• 5+ years of experience closing SaaS deals in a B2B environment.

• Experience closing complex deals with annual contract values (ACVs) between £25K and £250K+.

• A track record of consistently exceeding quota (President's Club, Top Performer, Top 10%, MVP, or similar achievements).

• Experience managing multiple stakeholders and navigating longer, consultative sales cycles.

• Strong discovery, negotiation, and executive communication skills.

• A bias toward action and the ability to thrive in a fast-paced, founder-led environment.

• Located in or willing to relocate to San Francisco, with the ability to work in the office five days per week.

Bonus Points If You…

• You've sold to Talent Acquisition, People, HR, or Recruiting leaders.

• You have experience in a product-led growth (PLG) sales environment.

• You've worked on a small, high-performing GTM team where ownership and collaboration were critical.

• You have experience selling AI, recruiting, or HR technology solutions.

Perks & Benefits for all Full Time Employees

• Top-of-market compensation with meaningful equity, because everyone should share in our success.

• Daily meals provided: breakfast catering, lunch order via DoorDash corporate, and for those who like to work late, dinner if staying after 7pm

For US Employees:

• Comprehensive healthcare with 100% employer-paid medical coverage for employees (PPO Platinum plan with $0 deductible). 90% employer contribution for dependents. Dental & Vision: 90% employer covered; 85% for dependents.

• $2,000 annual wellness stipend to support your physical, mental, and financial well-being.

• $300/month commuting stipend to help cover the cost of getting to and from the office.

For UK Employees:

• Comprehensive private medical insurance with £0 excess, full outpatient cover, comprehensive cancer care, mental health treatment, and 24/7 GP access.

• £1,500 annual wellness stipend to support your physical, mental, and financial well-being

• £3,500/year commuting stipend to help cover the cost of getting to and from the office.

Compensation: £200 – £260,000 • Offers Equity • Offers Commission

• • £200 – £260,000 • Offers Equity • Offers Commission

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About Juicebox

Juicebox is on a mission to help teams win the talent war.

In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose.

Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies.

We are on the path to $100M in ARR with 20%+ monthly growth, powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world.

Juicebox has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital.

About the Role

Customer Success at Juicebox sits at the intersection of commercial ownership, AI workflow enablement, and customer strategy. CSMs own the full customer relationship—from onboarding and adoption to expansion and renewal—while serving as trusted advisors and AI workflow experts.

Our customers range from enterprise talent teams to startup founders, staffing firms, and VC talent partners. As a PLG business, customers start small and scale quickly, so you'll often be managing onboarding, expansion, and renewal motions simultaneously.

You'll help define what Customer Success looks like in an AI-first world at a hypergrowth company shaping a new category. Our customers love the product, embrace innovation, and genuinely enjoy partnering with us. You'll do it alongside a low-ego, collaborative team and work directly with a VP of CS who has built world-class organizations at Gong, Slack, and Zendesk.

You Will…

• Own a portfolio of customers and drive measurable outcomes across onboarding, adoption, expansion, and renewal.

• Lead customer success plans, align on key metrics, and ensure talent leaders realize value quickly.

• Drive adoption of AI-native workflows, guide change management, and help customers reach their first “aha” moment and beyond.

• Own commercial conversations, including renewals, pricing negotiations, and complex buying processes.

• Identify and close expansion opportunities across teams, stakeholders, and product offerings.

• Build trusted, multi-threaded relationships with end users, champions, TA Ops leaders, and hiring managers.

• Lead ROI discussions and QBRs that demonstrate impact and strengthen partnerships.

• Help define and improve the Customer Success playbook by identifying gaps, solving problems, and scaling best practices.

You Have…

• 6+ years in Customer Success, Strategic Account Management, or Enterprise SaaS with ownership of renewals, expansion revenue, and a portfolio of high-value enterprise accounts.

• Experience managing complex stakeholder relationships, driving executive engagement, and growing revenue within strategic customers.

• A track record of exceeding commercial goals and driving customer growth.

• The ability to manage multiple customer conversations and priorities simultaneously.

• A builder mindset and comfort operating in ambiguity before a playbook exists.

• Executive presence and confidence engaging senior stakeholders.

• Experience in SaaS, consulting, HR tech, or talent tech; recruiting industry experience is a plus, not a requirement.

   

Perks & Benefits for all Full Time Employees

• Top-of-market compensation with meaningful equity, because everyone should share in our success.

• Daily meals provided: breakfast catering, lunch order via DoorDash corporate, and for those who like to work late, dinner if staying after 7pm

For US Employees:

• Comprehensive healthcare with 100% employer-paid medical coverage for employees (PPO Platinum plan with $0 deductible). 90% employer contribution for dependents. Dental & Vision: 90% employer covered; 85% for dependents.

• $2,000 annual wellness stipend to support your physical, mental, and financial well-being.

• $300/month commuting stipend to help cover the cost of getting to and from the office.

For UK Employees:

• Comprehensive private medical insurance with £0 excess, full outpatient cover, comprehensive cancer care, mental health treatment, and 24/7 GP access.

• £1,500 annual wellness stipend to support your physical, mental, and financial well-being

• £3,500/year commuting stipend to help cover the cost of getting to and from the office.

Compensation: £140K – £180K • Offers Equity • Offers Commission

• • £140K – £180K • Offers Equity • Offers Commission

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About Juicebox

Juicebox is on a mission to help teams win the talent war.

In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose.

Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies.

We are on the path to $100M in ARR with 20%+ monthly growth, powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world.

Juicebox has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital.

About the Role

As a Sales Development Representative at Juicebox, you'll play a critical role in driving our next stage of growth by connecting with prospective customers and building high-quality pipeline for our sales team. You'll partner closely with Account Executives, Marketing, and Product to engage Talent Acquisition leaders, People teams, and recruiting agencies with one of the fastest-growing AI recruiting platforms on the market.

This isn't a traditional SDR role. You'll help shape our outbound strategy while working in a highly collaborative, founder-led environment where your ideas can directly influence how we grow. With thousands of active customers, strong inbound demand, and significant expansion opportunities, you'll have the chance to make a meaningful impact while building a clear path toward future growth in sales leadership or closing roles.

You Will…

• Generate qualified pipeline through strategic outbound prospecting across email, phone, LinkedIn, and other channels.

• Research and engage Talent Acquisition, People, and Recruiting leaders at target organizations.

• Partner closely with Account Executives to develop account strategies and book high-quality meetings.

• Collaborate with Marketing and Product to refine messaging, outbound campaigns, and prospect engagement.

• Test new prospecting strategies and use data to continuously improve outbound performance.

• Contribute to building and refining Juicebox's outbound playbook as we continue to scale.

You Have…

• 1+ years of experience in sales, business development, or another customer-facing role.

• Strong written and verbal communication skills with the ability to engage senior decision-makers.

• Experience using CRM platforms such as HubSpot or Salesforce.

• Familiarity with prospecting tools such as Apollo, Clay, or similar platforms.

• You are highly coachable, eager to learn, open to feedback, and quick to put it into action.

• You are organized and detail-oriented, with the ability to manage competing priorities while staying on top of the details.

• You are data-driven, using metrics and insights to guide decisions, measure success, and continuously improve.

• A curiosity for testing new strategies and learning from data.

• A high level of ownership and the ability to thrive in a fast-paced, founder-led environment.

• Located in or willing to relocate to London, with the ability to work in the office five days per week in the SOHO district.

Bonus Points If You…

• You have experience selling to Talent Acquisition, People, HR, or Recruiting leaders.

• You have experience working at an early-stage startup or on a small, high-performing GTM team.

• You have experience in a product-led growth (PLG) environment.

• You have experience prospecting into B2B SaaS organizations.

• You have internship or sales experience, giving you exposure to prospecting, relationship building, or working in a fast-paced environment.

Perks & Benefits for all Full Time Employees

• Top-of-market compensation with meaningful equity, because everyone should share in our success.

• Daily meals provided: breakfast catering, lunch order via DoorDash corporate, and for those who like to work late, dinner if staying after 7pm

For US Employees:

• Comprehensive healthcare with 100% employer-paid medical coverage for employees (PPO Platinum plan with $0 deductible). 90% employer contribution for dependents. Dental & Vision: 90% employer covered; 85% for dependents.

• $2,000 annual wellness stipend to support your physical, mental, and financial well-being.

• $300/month commuting stipend to help cover the cost of getting to and from the office.

For UK Employees:

• Comprehensive private medical insurance with £0 excess, full outpatient cover, comprehensive cancer care, mental health treatment, and 24/7 GP access.

• £1,500 annual wellness stipend to support your physical, mental, and financial well-being

• £3,500/year commuting stipend to help cover the cost of getting to and from the office.

Compensation: £60K – £80K • Offers Equity • Offers Commission

• • Includes base and commission. £60K – £80K • Offers Equity • Offers Commission

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