Director of Treasury

Moneybox – London Office

This is a newly created position driven by Moneybox’s exceptional growth. The Director of Treasury will be instrumental in driving treasury strategy and delivering best in class operations and governance. Treasury at Moneybox isn’t just about managing banking counterparties, it’s about leveraging technology and financial products to optimise liquidity and commercial return within a given risk appetite. Assisting and questioning product development, helping set the company’s strategic direction, and delivering quality coaching to get the best out of your team.
What You’ll Do

Being a Director at Moneybox doesn’t just mean you own and manage your function, it means you play a vital role in helping define company strategy through cross-functional steering committees, quarterly planning meetings, and management committees. Moneybox has thrived owing to its strong culture; as a Director, you are core in helping maintain this culture through living and promoting the Moneybox values.

The role is a trusted advisor to the VP Finance, but also has direct exposure to our Chief Executive Officers and Chief Operating Officer. You’re expected to deliver in the role:

Values-driven leadership: You take end-to-end ownership of Treasury, acting as a high-trust role model who leads with humility and radical honesty

Operational excellence through accountability: You oversee day-to-day operations with a relentless focus on collective results, ensuring accuracy and efficiency are team benchmarks

Curious & Data-Driven: You possess a genuine hunger to understand the "why" behind the numbers, diving deep into behavioral data to ensure our liquidity strategy is built on solid foundations

Architect of transparent governance: You design KPIs and Risk Frameworks that provide the clarity and "buy-in" necessary for the firm to progress with complete confidence

Strategic automation driver: You utilize technology to eliminate manual friction, driving the functional tech strategy and holding the function accountable for delivering

Collaborative relationship builder: You cultivate banking and counterparty relationships through authentic connection, ensuring external partners are aligned with our mission

Cross-functional partner: You work seamlessly cross-functionally, breaking down silos to ensure operational excellence and positive commercial outcomes are a shared victory

Accountable regulatory guardian: You take full ownership of critical reporting (ICARA, MIF), ensuring our regulatory standing is beyond reproach through meticulous attention to detail

Commercially sharp strategic advisor: You translate complex financial data into actionable insights for senior management, driving high-stakes outcomes like M&A, funding plans, and IPO readiness

Voice of healthy conflict: As a key member of the Treasury Management Committee, you lean into challenging debates to ensure the best decisions are made for the company

Who you are

Results-first leader: You possess an ego-less approach to success, instinctively prioritizing collective company outcomes over personal or functional ambition

Cross-functional catalyst: You thrive in shared-goal environments, understanding that true accountability means bridging silos to ensure the entire team wins, not just your department.

Hungry & intellectually curious: You bring an exceptional work ethic and a "thirst for knowledge" that drives you to constantly improve yourself and the systems around you

Action-Oriented: You have the acumen to translate high-level strategy into tangible outputs, ensuring that "commitment" isn't just a word, but a measurable result

Collaborative Communicator: You build trust by being radically honest—admitting mistakes and asking for help—and you prefer healthy debate to reach the best outcomes

Experience and Skills

Credentialed Excellence: You hold a professional qualification that proves your technical rigour—whether it’s an ACA, CFA, or ACT.

Liquidity Mastery: Beyond just managing cash, you’ve mastered the art of strategically deploying significant capital to balance safety with return.

Data Translation: As a natural "data translator," you turn complex datasets into sharp, commercially savvy moves that drive the business forward.

Regulatory Navigation: Having successfully navigated high-stakes landscapes, you bring deep familiarity with ICARA, ICAAP, or ILAAP frameworks.

CASS Stewardship: With a robust understanding of CASS compliance, you ensure the integrity and protection of client assets is never compromised.

People-First Leadership: You bring a proven track record of mentoring high-performing teams and fostering long-term professional growth.

Thriving Under Pressure: You excel in high-velocity settings, staying calm, focused, and effective when the pace picks up.

Strategic Communication: Distilling complex financial truths for C-suite stakeholders comes naturally to you; you are an excellent communicator who can command a room.

What’s In It For You?

Opportunity to join a fast-growing, award-winning and super ambitious company

Work with a friendly team of highly motivated individuals

Be in an environment where you are listened to and can actually have an impact

Thriving collaborative and inclusive company culture

Company pension scheme

Company bonus scheme

Hybrid working environment – by the Oxo Tower

Home office furniture allowance

Personal Annual Learning and Development budget

Private Medical Insurance

Health Cash Plan – cashback on everyday healthcare like dental and opticians

Cycle to work scheme – spread the cost of a new bike and accessories

CycleSaver – save on bike-share subscriptions and have a more sustainable commute

Wellhub subscription to a variety of gyms and wellbeing apps

Enhanced parental pay & leave

25 days holiday + bank holidays with additional days added with length of service.

This is a hybrid role. Our office is in London, by the Oxo Tower

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Posted: 2026-10-16

Data Product & Analytics Engineering Senior Manager

Moneybox – London Office

About Moneybox At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.

Job Brief

We’re looking for a Data Product & Analytics Engineering Senior Manager to join the Data & Insight team on a permanent basis. This role is dedicated to lead a team of four Analytics Engineers and own the roadmap for the development of our analytical data products.

You will be responsible for identifying, shaping and prioritising the data capabilities we need, orchestrating their delivery across multiple teams, and leading the Analytics Engineers who will design and implement them. This role combines Data Product Management, Analytics Engineering leadership and data architecture.

What you'll do

Lead the Analytics Engineering team

Manage and develop a team of four Analytics Engineers across different levels of seniority.

Provide technical direction, coaching and context while creating an environment where engineers retain ownership of solution design and implementation.

Work with the team on modelling and architecture decisions, challenge proposed approaches, identify opportunities for reuse and simplification, and ensure solutions align with our target data architecture.

Coach engineers at different levels, helping them improve not only their technical capabilities but also their understanding of business problems, architectural thinking and ownership of data products.

Own the Analytics Engineering roadmap.

Define and maintain a prioritised roadmap covering new data models, data marts, dimensions and attributes, governed metrics, and architectural improvements.

Drive the transition towards more centralised and trusted data models, reducing duplicated transformation logic and creating reusable representations of core business entities, facts, dimensions, metrics and relationships.

Own data products end-to-end.

Take requirements from problem definition through discovery, architecture, prioritisation, delivery, quality assurance, adoption and ongoing ownership.

Coordinate dependencies across Product Engineering, Data Engineering, Insights, Reporting and other teams. Ensure upstream changes and ingestion requirements are identified early enough to support downstream data delivery.

Understand the underlying problem behind stakeholder requests and determine whether the right solution is a new attribute, metric, model, mart or enhancement to an existing data product.

Who you are

Someone comfortable building technical solutions as you are communicating them to non technical stakeholders

A strong previously hands-on Data Engineer and/or Analytics Engineer.

A clear communicator with experience translating business problems into scalable data products and technical requirements.

Excited about fintech and the particular challenges that come with a regulated, app-first, long-consideration financial product.

Comfortable with ambiguity and able to operate with autonomy in a fast-paced environment where the brief sometimes evolves mid-sprint.

Experience and skills

Essential

5+ years of experience with data architecture and analytical data modelling.

Experience with modern transformation frameworks such as dbt and cloud data platforms such as Databricks, Snowflake or equivalent.

Experience leading, mentoring or technically guiding Data/Analytics Engineers.

Understanding of the complete data lifecycle from source applications and ingestion through transformation, semantic modelling and consumption.

Experience managing roadmaps and prioritising competing business, architectural and technical requirements.

The ability to communicate comfortably with both engineers and senior business stakeholders.

If you meet most but not all of the above, we’d still encourage you to apply.

Desirable

Knowledge of data quality, testing, lineage, documentation, ownership and governance practices.

Experience working in a regulated industry, ideally financial services or fintech, with an understanding of how governance, controls and regulatory requirements influence data architecture and delivery.

Experience with Databricks and dbt, particularly designing or evolving a centralised transformation/modelling layer.

Experience managing dependencies across Product Engineering, Data Engineering and Analytics teams, particularly where delivery requires changes to upstream applications or event/data generation.

Our Commitment to DE&I: At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential Working Policy: We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK. Visa Sponsorship: At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications. Please read before you apply! Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance. By sending us your application you acknowledge and agree to Moneybox using your personal data as described below. We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: ----- If you would rather we did not keep your details on file, you can contact us -----

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Posted: 2026-10-16

Solutions Consultant (MotorTech AI - A Keyloop Company)

Keyloop – UK (Petersfield)

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

Purpose of the Role

Motortech AI is growing across dealer groups, OEM programmes and international markets. The business does not yet have a formal presales function or established presales structure. This role provides dedicated customer-facing sales and technical support while helping the business introduce practical, consistent and repeatable ways of working.

The Solutions Consultant works closely with sales, product, implementation and senior technical colleagues to support customer discovery, product demonstrations, solution discussions and proposal development. The role combines commercial awareness with practical technical knowledge, helping customers understand how AIME can address their needs while ensuring requirements, assumptions, risks and dependencies are captured clearly.

The role will help develop early presales templates, materials and working practices through hands-on experience. Accountability for overall presales strategy, complex architecture decisions and high-risk commercial decisions remains with senior leadership and relevant specialists. The Solutions Consultant is expected to manage assigned activities with appropriate autonomy, use emerging standards and previous examples wherever possible, and escalate unfamiliar, strategic or technically complex matters promptly.

Duties & Responsibilities

• Support qualified sales opportunities by participating in customer meetings, discovery sessions, solution discussions and follow-up activities.

• Conduct structured discovery to gather customer objectives, business requirements, technical requirements, operational constraints, integration needs and success criteria.

• Prepare and deliver product demonstrations that connect AIME capabilities to the customer’s business and operational priorities.

• Work with sales colleagues to understand opportunity context, qualification information, stakeholders and agreed next steps, and complete assigned presales actions within agreed timescales.

• Translate customer requirements into clear presales outputs, including discovery summaries, solution descriptions, proposals, integration assessments, scope inputs, presentations and RFP responses.

• Explain product capabilities, APIs, data flows and standard integration approaches clearly to technical and non-technical stakeholders.

• Assess standard and moderately complex integration requirements using available product information, technical documentation, prior examples and guidance from specialists.

• Identify technical, delivery or commercial risks and escalate novel integrations, strategic OEM requirements or material areas of uncertainty to the appropriate senior colleague.

• Respond to routine technical questions and common customer objections using product knowledge and agreed messaging, seeking specialist support where required.

• Maintain accurate records of customer requirements, decisions, risks, actions, assumptions and technical dependencies throughout the sales cycle.

• Prepare structured handover documentation for implementation, including agreed scope, requirements, stakeholders, open questions and dependencies, and support the transition at contract signature.

• Help establish practical presales foundations by contributing to discovery templates, demo materials, proposal content, FAQs, integration guidance, handover checklists and objection-handling resources.

• Test and refine emerging presales materials through use, capture lessons learned and recommend straightforward improvements to senior stakeholders.

• Share recurring customer requirements, integration themes, product gaps and sales feedback with product, implementation and technical colleagues.

• Build and maintain knowledge of AIME, relevant Keyloop products, customer environments, automotive retail processes and the technologies used in the role.

Knowledge and Experience

• Relevant experience in a customer-facing B2B SaaS, software or technology environment, ideally involving solutions consulting, technical sales, sales engineering, implementation, customer success or technical account management.

• Experience supporting sales opportunities through customer discovery, product demonstrations, technical discussions, workshops, proposal development or solution scoping.

• Practical understanding of APIs, software integrations, data flows and common enterprise systems such as CRM, DMS or ERP platforms.

• Experience gathering, documenting and translating customer business and technical requirements into clear outputs for commercial and technical audiences.

• Understanding of the stages of a B2B sales cycle and the contribution presales activity makes to customer evaluation and opportunity progression.

• Experience communicating with commercial, operational and technical stakeholders and adjusting the level of detail to suit the audience.

• Experience working in an environment where processes, templates or ways of working are developing, with evidence of contributing practical improvements.

• Experience using CRM, presentation, demonstration or sales-enablement tools is desirable.

• Experience in automotive technology, dealer systems, OEMs, franchise groups or automotive retail would be advantageous but is not essential.

Skills and Abilities

• Customer-focused and commercially aware, with the ability to connect customer needs to relevant product value.

• Confident in preparing and delivering product demonstrations, solution presentations and structured discovery conversations.

• Able to explain technical concepts clearly to non-technical audiences and translate business requirements for technical colleagues.

• Sound technical judgement when reviewing standard integration requirements, technical documentation and previous solution examples.

• Able to solve straightforward and moderately complex presales problems using experience, established methods and guidance, while recognising when escalation is required.

• Strong written communication, including discovery summaries, proposals, solution descriptions, RFP responses and handover documentation.

• Well organised, with the ability to manage several assigned opportunities, actions and deadlines while maintaining accuracy and context.

• Collaborative and comfortable working across sales, product, implementation and technical teams in an evolving environment.

• Practical and improvement-focused, with the ability to help create useful templates and materials without assuming ownership of overall functional strategy.

• Curious and adaptable, with a commitment to developing product, industry, sales and technical knowledge.

• Able to work with appropriate autonomy while responding constructively to guidance, review and feedback.Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. "At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."

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Posted: 2026-10-16

Senior Software Engineer

Keyloop – UK (Petersfield)

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
The Role:

As a Senior Software Engineer, you'll be at the heart of product development and delivery. Building customer-facing AI agents that drive our platforms and creating omnichannel communication experiences that puts agentic conversations in the hands of consumers.

You'll work across the full stack, from backend services and agent orchestration logic to the interfaces customers experience. You’ll play a hands-on role in defining how we architect and scale our platform using cloud technologies and you'll be working close to the cutting edge of agentic AI, designing agents that reason, take action, and handle complex, multi-step interactions.

What You'll Be Doing:

● Design, build, and iterate on customer-facing AI agents using Python and Node.js, including orchestration, tool use, memory, and conversation logic.

● Contribute to backend services using NestJS, and PostgreSQL, and Vector databases with a focus on reliability, maintainability, and scale.

● Help develop our omnichannel platform that enables seamless conversations across multiple communication channels (web, messaging, voice, and beyond).

● Collaborate closely with product, design, and data teams to shape what agents do and how they work.

● Define technical patterns and best practices as we scale our agentic systems globally.

● Participate in code reviews and contribute to a culture of thoughtful, high-quality engineering.

What We're Looking For:

● Strong professional experience with TypeScript across the stack. Node.js on the backend, React on the frontend.

● Solid understanding of backend architecture: API design, service patterns, and database modelling with PostgreSQL.

● Experience building or working closely with LLM-powered or agentic systems using Python. Prompt engineering, tool use, RAG, agent orchestration frameworks, or similar.

● Proficiency with AI-assisted development tools (e.g. GitHub Copilot, Cursor, Claude Code).

● 5+ years experience delivering software products at scale.

● A product-focused mindset, you think about users and outcomes, not just code.

● Strong communication skills, you can articulate technical decisions clearly to engineers and non-engineers alike.

Nice to have:

● Experience with agent frameworks such as LangChain, LangGraph, AgentCore or similar.

● Familiarity with streaming, real-time, or event-driven architectures.

● Background in automotive, dealership tech, or B2B SaaS.

Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. "At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."

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Posted: 2026-10-16

Senior Professional Services Leader

Keyloop – UK (Reading)

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Role Purpose

The Professional Services Domain Lead is a senior PS leader with end-to-end accountability for performance, commercial execution, and delivery quality within their domain. The Domain Lead is the authoritative voice on how Keyloop's domain products are scoped, sold, delivered, and continuously improved. They work alongside Regional Delivery Managers to drive consistent execution, and with Product, Engineering, and Sales to ensure the domain portfolio is commercially compelling, operationally fit for purpose, and delivered with repeatability at scale.

Operating globally and cross-functionally, this role drives the domain's PS execution, ensuring a tight interlock with all functions within the domain to execute on the domain's mission, whilst driving and adopting the core PS standards in delivery excellence. The domains are a critical operating model with the responsibility to deliver the Keyloop Fusion growth plan specific to their domain.

Underpinning everything is a commitment to customer outcomes — ensuring every engagement drives meaningful software adoption and delivers the business value customers contracted Keyloop to provide

Key Responsibilities

1. Domain Performance & Commercial Execution

• Own the commercial performance of the domain across all regions — revenue, margin, utilisation, and time to value.

• Drive domain pipeline in partnership with Sales and Account Management; contribute to scoping, commercial positioning, and SOW governance to ensure engagements are profitable, deliverable, and set up to achieve customer outcomes from day one.

• Lead domain performance reviews; hold a clear view of in-flight delivery risk, forecast accuracy, and margin at all times.

• Identify and pursue growth opportunities within the domain — upsell, expansion, and new use cases — recognising that customers who achieve strong outcomes on the Keyloop Fusion platform are Keyloop's most powerful commercial lever.

• Ensure PS days within Keyloop Traction programmes and Customer Success Plans are correctly scoped, tracked, and delivered to commercial commitments within the domain.

2. Fusion & Keyloop Platform: Commercial & Delivery Performance

• Drive the commercial performance of the domain's Keyloop product portfolio — spanning the relevant Fusion and Keyloop DMS products within scope — ensuring domain delivery contributes to PS revenue, margin, and time to value targets.

• Own the PS delivery proposition for the Keyloop products within the domain: ensure engagements are correctly scoped, commercially structured, and delivered to a consistent, repeatable standard that drives genuine customer outcomes — not just project closure.

• Work with Sales and Account Management to position domain-relevant Keyloop product implementations compellingly — translating product capability into clear commercial value and realistic delivery commitments.

• Partner with Product and Engineering to ensure Keyloop Fusion platform products within the domain are implementation-ready: surfacing gaps in delivery readiness, configuration complexity, and integration requirements.

• Ensure consultants across all regions are equipped to deliver the relevant Keyloop product engagements within the domain confidently — with the methodology, tooling, and domain knowledge to execute at scale.

3. Delivery Excellence & Methodology

• Define and own delivery methodology, reference configurations, and reusable solution components for the domain — ensuring consistency, quality, and accelerated time to value across all engagements.

• Ensure domain delivery is outcome-validated, not just task-completed — every engagement should close with evidence that the customer is using the Fusion platform effectively and has achieved the outcomes they were promised.

• Partner with Regional Delivery Managers to ensure high-quality, consistent execution of domain projects globally; act as the escalation point for complex, early adopter, and at-risk engagements.

• Drive down rework and delivery variance by building repeatable, well-documented delivery patterns that consultants can execute without reinventing the wheel.

• Lead domain input into Keyloop Traction tier design — ensuring Launch, Accelerate, and Supercharge tier definitions reflect realistic, high-quality domain delivery with clear customer outcome criteria at each tier.

4. Customer Outcomes, Adoption & Success

• Champion Keyloop's mission to set customers up for success — ensuring every domain engagement is designed, delivered, and measured with that outcome at its centre.

• Define what good looks like for customer software adoption within the domain: the benchmarks, adoption milestones, and outcome indicators that signal a customer is genuinely succeeding on the Fusion platform.

• Ensure adoption and outcome validation is built into domain delivery methodology — not left to Customer Success to pick up post go-live.

• Work closely with Customer Success to track domain customers through the adoption curve; identify patterns where customers are underperforming against expected outcomes and feed those insights back into delivery approach.

• Ensure smooth, knowledge-rich handovers from PS delivery into Customer Success and Support.

• Use customer outcome data to continuously improve domain delivery.

5. Cross-Functional Collaboration

• Product: Provide structured, evidence-based feedback from PS and customer engagements to influence the domain roadmap.

• Engineering: Work with R&D and Fusion platform engineering to ensure solution feasibility, delivery scalability, and that products are ready for implementation at pace.

• Sales: Support commercial conversations, scoping reviews, and customer-facing positioning for domain-specific engagements.

• Customer Success & Support: Ensure smooth handover from PS delivery into CS and Support; share domain knowledge that helps CS and Support teams accelerate adoption.

• PS Ops: Collaborate on forecasting, capacity planning, and tooling to ensure domain activity is accurately reflected in operational reporting.

6. Capability Building & Knowledge

• Own the domain knowledge base within PS — ensure consultants across all regions have the skills, materials, and structured training needed to deliver domain engagements confidently.

• Identify capability gaps within the global PS delivery community for the domain; design and implement targeted development to close them.

• Build and maintain a domain centre of excellence: best practices, lessons learned, delivery patterns, and configuration guides.

• Drive the onboarding and accreditation of co-delivery partners and GDC teams on domain delivery standards.

7. Automation, Digitisation & Continuous Improvement

• Lead the identification and implementation of automation opportunities within domain delivery.

• Monitor delivery performance data to surface patterns, bottlenecks, and improvement opportunities; translate insight into action.

• Champion a continuous improvement culture within the domain: structured retrospectives, feedback loops from customers and consultants, and rapid iteration on what isn't working.

• Contribute to Keyloop PS thought leadership — bringing domain expertise to market positioning, customer education, and internal capability.

Skills, Knowledge & Experience

Essential

• Senior leadership experience in Professional Services within a SaaS or enterprise software environment.

• Demonstrable commercial acumen: experienced in revenue management, margin accountability, scoping, and contributing to the sales cycle.

• Deep domain expertise within the relevant Keyloop product area — able to operate as the authoritative voice on implementation approach, configuration, and customer outcomes.

• Proven ability to drive delivery consistency across geographically distributed teams.

• Strong cross-functional influencing skills: able to work effectively with Product, Engineering, Sales, and CS without direct authority.

• Experience operating in or contributing to hub or centre-based delivery models.

• Data-driven: uses performance insight to manage, improve, and hold teams to account.

Desirable

• Knowledge of the automotive dealer or vehicle retail industry.

• Experience with productised PS frameworks and tiered onboarding models.

• Familiarity with delivery automation tooling and digitised project delivery workflows.

• Experience with the Keyloop Fusion platform, Fusion products, or Keyloop DMS solutions.

Qualifications
Education - Bachelor's degree in Business, Technology, or equivalent. Relevant postgraduate qualification desirable. Certifications - PRINCE2, PMP/PMI or equivalent desirable. SaaS or domain-specific accreditation an advantage. Experience - 10+ years in PS, consulting, or technical leadership roles within a SaaS or enterprise software environment.

What 'Great' Looks Like in This Role

• Owns the domain like a P&L — clear on the numbers, the risks, and what needs to happen next.

• The go-to person for Regional Delivery Managers when a domain engagement is complex, at risk, or commercially sensitive.

• Trusted by Product and Engineering to represent what customers actually need — not just what consultants find hard.

• Builds a domain delivery community that raises its own bar — through shared knowledge, honest retrospectives, and high standards.

• Treats customer outcomes as the real definition of delivery success — every engagement is measured by whether the customer is genuinely succeeding on the Fusion platform, not just whether the project closed.

• Brings commercial and delivery insight to every cross-functional conversation.

Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. "At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."

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Posted: 2026-10-16

PS Operations Director

Keyloop – UK (Reading)

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Role Purpose

The PS Operations Director is the CDO's execution partner on both operational performance and strategic transformation. This is one of the most senior and consequential roles in Keyloop PS — responsible for running the operational engine of the PS organisation while simultaneously driving the Services 2.0 change agenda that will take PS from a cost centre to a growth engine.

Day to day, this role owns the operational infrastructure that keeps PS performing: financial reporting, resource management, utilisation, commercial governance, and the Services Sales Desk. Strategically, this role owns the execution of the transformation roadmap — workforce distribution into RDCs and GDCs, productised services operationalisation, AI and automation adoption, and the operating model changes that will deliver Keyloop's PS margin and growth targets.

The PS Operations Director is a change agent and operational executor — as comfortable driving a transformation programme as owning the weekly performance cadence. This role sets the pace for the PS organisation, holds it to account, and ensures the distance between strategy and execution is as short as possible.

Key Responsibilities

1. CDO Execution Partner: Operations & Strategy

Operate as the CDO's primary execution partner — translating strategic priorities into operational plans, owning delivery against them, and keeping the CDO informed and ahead of issues.
Own the PS operational rhythm: weekly and monthly performance reviews, scorecard management, initiative tracking, and exec reporting — ensuring the CDO has the right information at the right time, without having to chase it.
Lead the Services 2.0 transformation programme on behalf of the CDO — coordinating workstream owners, tracking milestones, resolving blockers, and maintaining momentum across all transformation initiatives.
Develop and maintain the PS scorecard and North Star metric framework; ensure targets are current, data is trusted, and progress is visible.
Prepare CDO-level content for board, investor, and executive audiences — including PS performance packs, transformation progress updates, and strategic proposals.
Act as a decision-making proxy for the CDO where appropriate — trusted to represent JW's position and priorities across the PS organisation.

2. Financial Performance & Commercial Discipline

Own PS financial reporting in partnership with the PS Finance Business Partner: revenue, margin, utilisation, and forecast accuracy across all regions — ensuring leadership has a trusted, timely view of financial performance at all times.
Drive commercial governance across PS: discount approval framework, SOW standards, pricing adherence, and free-of-charge tracking and approval.
Own and operate the Services Sales Desk — central intake for all services sales requests, scoping routing, and discount governance. Auto-approve within defined parameters; escalate only what requires CDO decision.
Lead PS budget planning and reforecasting cycles in partnership with the PS Finance Business Partner; maintain cost discipline across the PS cost base.
Track and improve services attach rate, average deal value, and margin per engagement.
Ensure the ARR services commercial model is operationally embedded — CSP billing, subscription tracking, and renewal visibility are all clean and accurate.
Ensure standard day rates are published, communicated to the sales organisation, and adhered to across all new engagements.

3. Workforce Strategy & Delivery Centre Execution

Own Keyloop's PS workforce distribution strategy — driving the planned migration of PS headcount into Regional Delivery Centres (RDCs) and Global Delivery Centres (GDCs) to achieve target cost and capability distribution.
Manage the headcount plan: in-geography vs. centre-based ratios, hiring approvals (non-centre hires require CDO sign-off), and headcount cost vs. budget.
Build and grow GDC capabilities across PS functions — project management, technical services, data migration, and consulting — in partnership with Regional VPs and Domain Leads.
Lead the PS workforce transformation milestones: FY26 27% GDC, FY27 45% GDC, FY28 60% GDC — own the plan, track the progress, and remove the blockers.
Partner with HR and Talent Acquisition to build talent pipelines into centres; ensure GDC teams are onboarded, developed, and integrated into Keyloop delivery culture.

4. Productised Services Operationalisation

Own the operational implementation of Keyloop's productised services portfolio — Keyloop Traction, Keyloop SureStart, and Customer Success Plans — ensuring all required operational infrastructure is in place for each product to be sold and delivered consistently.
Define and maintain the services catalogue, SKUs, and standard rate card; ensure pricing is current, published, and being used by the sales organisation.
Implement and manage the standard SOW process — single quoting process, correct product selection, and commercial parameters enforced before deals are contracted.
Track packaged delivery adoption: % of new deals quoted from standard packages vs. bespoke; drive the trend toward Keyloop's 75% packaged delivery target.
Own sales enablement on productised services in partnership with the CRO — ensuring the sales organisation can articulate and sell Traction and SureStart confidently, and that enablement sessions are delivered and tracked.
Agree GTM timeline for productised services with the CRO and CPO; own the operational plan to deliver it.

5. PS Transformation Agenda

Execute Keyloop's Services 2.0 transformation roadmap — owning the programme plan, workstream coordination, and delivery accountability across all transformation initiatives.
Drive the AI and automation agenda within PS: identify opportunities, coordinate the AI task force, define the structured learning path for task force members, pilot use cases, and operationalise tools that reduce delivery overhead and accelerate time to value.
Own PS document automation as an early AI priority — automating the production of standard sales and services documents (SOWs, project initiation, handover packs) to reduce manual effort and improve consistency.
Lead the digitisation of PS delivery workflows — from order management and resource scheduling through to project reporting and customer outcome tracking.
Own change management across the PS transformation: stakeholder communication, adoption tracking, and resistance navigation to ensure new ways of working land and stick.
Identify and implement operational improvements that directly improve PS operating margin — with a clear line of sight from initiative to P&L impact.
Maintain the PS transformation roadmap as a living document: updated, prioritised, and aligned to Keyloop's FY targets and PS North Star metrics.

6. Operational Infrastructure & Reporting

Own the PS operational cadence: weekly utilisation reviews, monthly P&L and scorecard reviews, quarterly operational reviews — ensure each is well-structured, data-driven, and action-oriented.
Own and operate the PS KPI framework across two lenses — Run the Business (revenue, margin, utilisation, portfolio RAG, TTV, NPS, backlog, FOC, headcount) and Change the Business (eNPS, packaged delivery %, recurring services %, AI adoption, GDC %, SureStart adoption, transformation progress) — ensuring every metric has a named owner, a live data source, and appears in a consistent exec report pack issued monthly to the ELT and board.
Build and maintain PS reporting infrastructure: all metrics live, automated where possible, and trusted. Eliminate manual data compilation — the exec pack should be generated, not assembled.
Own the PS NPS programme: ensure project NPS is tracked across all regions, feedback loops are closed, and NPS data informs delivery improvement. North Star target: >40.
Own the eNPS baseline and improvement plan in partnership with HR — ensure pulse survey cadence is in place, results are acted on, and the PS team's engagement trajectory is moving in the right direction from the current -8 baseline.
Implement and manage standard operating procedures across PS — utilisation management, FOC approval, project health tracking, backlog management, time to start, and services sales governance.
Own the PS tooling stack in partnership with IT and the CTO — ensuring PS teams have the systems they need to operate efficiently and that data flows correctly between them.
Ensure backlog reporting is clean and actioned: volume, value, age, and scheduled vs. unscheduled visibility across all regions.

7. Cross-Functional Engagement & Stakeholder Management

Act as the PS interface with Finance, Sales, Product, and Customer Success on operational and commercial matters.
Partner with the CRO on services GTM alignment: commission plan design, services attach incentives, and Sales team enablement on productised services.
Partner with the CFO and PS Finance Business Partner on PS financial model evolution: ARR services commercial model, workforce cost arbitrage, and productivity metrics.
Represent PS operational performance to the CDO, CEO, and board as required — with the credibility and data fluency to hold the room.

Skills, Knowledge & Experience

Essential

Senior operational leadership experience in Professional Services within a SaaS or enterprise software environment.
Proven track record running large-scale PS operations: financial reporting, resource management, commercial governance, and operational cadence.
Experience leading or executing major transformation programmes — operating model change, workforce redistribution, productisation, or digital transformation.
Strong commercial acumen: P&L ownership, financial modelling, pricing, and discount governance.
Demonstrated ability to operate as a strategic execution partner to a senior leader — trusted to act, decide, and represent where needed.
Data-driven: builds reporting infrastructure, works from insight, and manages by numbers not narrative.
Strong cross-functional influencing skills: drives change and adoption across teams without direct authority.
Executive-level communication: able to prepare and present at board and investor level with confidence.

Desirable

Knowledge of the automotive dealer or vehicle retail industry.
Experience in a PE-backed, high-growth SaaS environment with aggressive transformation targets.
Familiarity with AI and automation tooling in a PS delivery context.
Background in management consulting or operational transformation.

Qualifications
Education - Bachelor's degree in Business, Operations, Technology, or equivalent. MBA or equivalent desirable. Experience - 12+ years in PS operations, transformation, or senior operational leadership roles within a SaaS or enterprise software environment.

What 'Great' Looks Like in This Role

The CDO never has to chase an update — they already have the right information, framed the right way, before they need it.
The PS operational engine runs smoothly and visibly: every key metric is live, trusted, and acted on.
The transformation roadmap moves. Initiatives don't stall — blockers are named, owned, and resolved.
Commercial discipline is felt across PS: discount governance, SOW standards, and pricing adherence are the norm, not the exception.
The GDC migration is on track and the centres are genuinely integrated into PS delivery — not an afterthought.
The PS Ops Director is known across Keyloop as a credible, commercially sharp operator who gets things done.

Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. "At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."

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Posted: 2026-10-16

Data Migration Architect (Salesforce, SQL) - Fixed Term Contract

Keyloop – UK (Reading)

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Role overview:

We are looking for an experienced contractor to lead the analysis, design and execution of a data migration from one Salesforce instance (source org) to another (target org), using Microsoft SQL Server as the staging and transformation layer. You will own the end-to-end migration data workstream: profiling source data, mapping objects and fields, building transformation logic, loading and reconciling data, and supporting cutover.

This is a hands-on, delivery-focused role. The right person will combine strong Salesforce data model knowledge with proven, real-world experience of moving data between orgs safely and accurately. The role can be filled at Data Analyst or Data Architect level depending on the candidate’s experience; architect-level candidates will additionally be expected to shape the overall migration approach and standards.

Main Duties / Responsibilities:

Define and document the data migration approach, scope, and sequencing for moving data between Salesforce orgs, including cutover and rollback considerations.

Analyse and profile source Salesforce data to assess volumes, quality, duplication, and dependencies across standard and custom objects.

Produce object-level and field-level mapping documents between source and target orgs, covering data types, picklist values, record types, required fields, and validation rules.

Design and maintain SQL Server staging databases and schemas to extract, cleanse, transform, and stage Salesforce data ahead of loading.

Write, optimise, and test T-SQL (stored procedures, views, ETL logic) to implement transformation and data-cleansing rules.

Manage the migration of parent/child relationships and record ownership, preserving referential integrity through ID cross-referencing (source ID to target ID) and correct load order.

Extract and load data using appropriate tooling (e.g., Salesforce Data Loader, Bulk API, SSIS, Azure Data Factory, dbAmp, or equivalent) and manage error handling and re-runs.

Plan and run multiple migration cycles (development, test/UAT, and production dress rehearsals) and execute the production cutover.

Design and run reconciliation and validation checks (record counts, field-level comparisons, sampling) and produce sign-off evidence for business stakeholders.

Work with Salesforce administrators, developers, business analysts, and data owners to resolve data quality issues and agree transformation rules.

Identify and manage migration risks and issues, including data volume limits, API limits, automation and trigger impacts, and sharing/ownership considerations.

Ensure the handling of personal data complies with GDPR and internal data governance and security standards.

Produce clear documentation and a handover pack (mapping specifications, scripts, runbooks, lessons learned) so the migration can be supported after your engagement ends.

Essential Skills & Qualifications:

Proven, hands-on experience delivering data migrations between Salesforce orgs or from other systems into Salesforce, ideally including at least one full production cutover.

Strong working knowledge of the Salesforce data model, including standard objects (e.g., Account, Contact, Lead, Opportunity, Case, User) and custom objects, relationships (lookup and master-detail), record types, and field types.

Strong SQL Server and T-SQL skills, including stored procedures, joins across large data sets, performance tuning, and data quality checks.

Experience with data extraction and loading tools for Salesforce (e.g., Data Loader, Bulk API, SSIS, Azure Data Factory, Informatica, Talend, Boomi, dbAmp, or similar).

Solid experience in data profiling, cleansing, deduplication, and mapping, with a methodical approach to reconciliation and audit trails.

Understanding of Salesforce migration considerations such as ownership and sharing, validation rules, triggers/flows, API limits, and managing record IDs across orgs.

Awareness of data privacy requirements (e.g., GDPR) and secure handling of customer data.

Excellent communication skills, with the ability to translate technical data concepts for business stakeholders and to work independently in a fast-paced delivery environment.

Desirable skillsets:

Salesforce certifications (e.g., Salesforce Certified Data Architecture and Management Designer, Administrator, or Platform App Builder).

Experience with multi-org consolidation or Salesforce org merge/split projects.

Experience with Salesforce Sales Cloud and/or Service Cloud in an automotive or retail environment.

Familiarity with Salesforce attachments, files, and content migration (ContentVersion, ContentDocumentLink).

Experience using Power BI or similar tools to present reconciliation and migration progress reporting.

Working knowledge of Agile delivery and tools such as Jira and Confluence.

Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. "At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."

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Posted: 2026-10-16

Data Migration Analyst (Salesforce, SQL) - Fixed Term Contract